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Intake Worker Jobs in California (NOW HIRING)

Job Summary The Intake Assistant is responsible for contacting newly accepted patients, introducing ... Maintain a professional, positive, and motivated working environment. * Implement given tools and ...

Intake Coordinator

Van Nuys, CA · On-site

$23 - $26/hr

Intake Coordinator Location: Van Nuys, CA. Hybrid Opportunity Job Type: Full-Time Join Our Team! At ... Comfortable working independently while collaborating with cross-functional teams. * Proficient ...

ABA Intake Coordinator

Irvine, CA · Remote

$19.50 - $26.50/hr

Intake Coordinators are responsible for managing the intake and referral process across the ... Sensitive to working with an ethnically, linguistically, culturally, and economically diverse ...

Intake Triager

Laguna Hills, CA · On-site

$23 - $25/hr

Position Overview The Intake Triager position is responsible for reviewing, validating, and ... Working knowledge of specialty medications. * Understanding of specialty medication workflows.

Showing results 41-60

Intake Worker information

See California salary details

$13

$22

$35

How much do intake worker jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for intake worker in California is $22.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $26.59 per hour, depending on experience, location, and employer.

What is an intake worker?

Intake workers are professionals who serve as the first point of contact for individuals seeking assistance or services from organizations, such as social services, healthcare, or legal aid. They are responsible for gathering initial information, assessing client needs, and determining eligibility for programs or services. Intake workers play a critical role in ensuring that clients are referred to the appropriate resources and receive the support they require. Their work often involves interviewing clients, maintaining records, and collaborating with other service providers.

What are the key skills and qualifications needed to thrive as an intake worker, and why are they important?

To thrive as an Intake Worker, you need strong interviewing, assessment, and documentation skills, typically supported by a background in social work, psychology, or a related field. Familiarity with case management software, data entry systems, and sometimes specialized intake forms or databases is common in this role. Excellent communication, empathy, and organizational skills help Intake Workers build rapport with clients and coordinate services effectively. These competencies are crucial for accurately identifying client needs, ensuring timely support, and maintaining efficient service delivery in social service environments.

What are some common challenges intake workers face when managing high caseloads, and how can they be addressed?

Intake Workers often encounter high caseloads, which can lead to time management challenges and increased stress. To address these issues, effective prioritization, clear communication, and strong organizational skills are essential. Many organizations provide training, mentorship, and supportive supervision to help Intake Workers manage workload demands. Additionally, collaborating with team members and using case management software can streamline processes and improve efficiency, ensuring that each case receives appropriate attention.

What is the difference between Intake Worker vs Case Manager?

AspectIntake WorkerCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; often requires certification or relevant experience
Work EnvironmentFrontline, initial contact with clients, often in social service agenciesOngoing client support, case planning, and resource coordination
Employer & Industry UsageSocial service agencies, healthcare, nonprofitsSocial service agencies, healthcare, community organizations
Common Search & Comparison IntentUnderstanding entry-level roles, initial client contactClient management, ongoing support, case planning

Intake Workers primarily handle initial client contact and gather basic information, while Case Managers provide ongoing support and coordinate services. Both roles are essential in social services but differ in scope and responsibilities.

What are popular job titles related to Intake Worker jobs in CA?

For Intake Worker jobs in CA, the most frequently searched job titles are:

Infographic showing various Intake Worker job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,036 per year, or $22.6 per hour.

$21 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago


Job description

Job Summary

The Intake Assistant is responsible for contacting newly accepted patients, introducing the organization, and verifying their information in the referral in order to create comprehensive intake records. Intake Assistant reports to the department lead, administrator, and/or DON.

Responsibilities:

  • Answer phone calls and messages.
  • Respond to patient/customer inquiries while maintaining high-quality customer service standards.Respond to patient/customer inquiries while maintaining high-quality customer service standards.
  • Provide accurate and clear explanations of solutions; manage patient/customer complaints or escalations with professionalism and empathy and work to resolve issues promptly.
  • Constantly check and keep faxes updated.
  • Print, collect, organize, and manage all accepted referrals, process for information verification and data entry.
  • Keep the referral log up to date and make sure all accepted referrals are reported into the log.
  • Distribute charts and information in a timely manner for further processes.
  • Call newly accepted patients, introduce the company, and verify their information in the referral.
  • Maintain a professional, positive, and motivated working environment.
  • Implement given tools and materials on daily basis.
  • Maintain good communication and professional relationships with the other department.

Job Type: Full-time

Rate: $21.00 - $25 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid sick time
  • Paid time off
  • Vision insurance

Medical specialties: Home Health

Schedule:

  • Holidays
  • Monday to Friday
  • Overtime
  • Weekends as needed