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Intake Worker Jobs in California (NOW HIRING)

Salvation Army

Intake Coordinator

Yuba City, CA · On-site

$19 - $26/hr

Coordinate intake appointments and service entry with Case Workers and the Lead Case Manager * Prepare complete and accurate intake packets to support timely case assignment * Maintain, coordinate ...

Direct Counsel

Intake Specialist

Los Angeles, CA · On-site

$20 - $25/hr

In addition to working with other departments within the Firm, the Intake Specialist may be tasked with special projects on an as-needed basis requiring direction and guidance by the Intake Manager ...

First Call Hospice

Intake Coordinator

Citrus Heights, CA · On-site

$25 - $30/hr

So, you like working with a creative, dynamic team and making a difference? Sometimes the grass is ... The Intake Coordinator is responsible for managing the patient intake process and scheduling ...

The Salvation Army

Intake Coordinator

Yuba City, CA

$21/hr

Coordinate intake appointments and service entry with Case Workers and the Lead Case Manager * Prepare complete and accurate intake packets to support timely case assignment * Maintain, coordinate ...

The Behavior Lab

Intake Manager

Yucaipa, CA

The Intake Manager leads the full client intake lifecycle-from initial inquiry and onboarding ... Comfortable working in a fast-paced environment with changing priorities * Strong emotional ...

Lawyers for Justice, PC

Be Seen First

Intake Specialist

Glendale, CA · On-site

$20 - $25/hr

In addition to working with other departments within the Firm, the Intake Specialist may be tasked with special projects on an as-needed basis requiring direction and guidance by the Intake Manager ...

The Behavior Lab

Intake Manager

Yucaipa, CA · On-site

The Intake Manager leads the full client intake lifecycle--from initial inquiry and onboarding ... Comfortable working in a fast-paced environment with changing priorities * Strong emotional ...

The Behavior Lab

Intake Manager

Yucaipa, CA · On-site

$25/hr

The Intake Manager leads the full client intake lifecycle-from initial inquiry and onboarding ... Comfortable working in a fast-paced environment with changing priorities * Strong emotional ...

The Behavior Lab

Intake Manager

Yucaipa, CA · On-site

$70 - $90/hr

Comfortable working in a fast‑paced environment with changing priorities * Strong emotional ... managing an intake department - you're helping shape a family's first experience with our ...

Sequoia Hospice East Bay

Intake Coordinator

Hayward, CA · On-site

$20 - $28/hr

Establishes and maintains positive working relationships with current and potential referral ... The Intake Coordinator must have healthcare experience, preferably in referrals/intake in a home ...

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All JobsIntake Worker JobsIntake Worker Jobs in California

Intake Worker information

See California salary details

$13

$22

$35

How much do intake worker jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for intake worker in California is $22.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $26.59 per hour, depending on experience, location, and employer.

What is an intake worker?

Intake workers are professionals who serve as the first point of contact for individuals seeking assistance or services from organizations, such as social services, healthcare, or legal aid. They are responsible for gathering initial information, assessing client needs, and determining eligibility for programs or services. Intake workers play a critical role in ensuring that clients are referred to the appropriate resources and receive the support they require. Their work often involves interviewing clients, maintaining records, and collaborating with other service providers.

What are the key skills and qualifications needed to thrive as an intake worker, and why are they important?

To thrive as an Intake Worker, you need strong interviewing, assessment, and documentation skills, typically supported by a background in social work, psychology, or a related field. Familiarity with case management software, data entry systems, and sometimes specialized intake forms or databases is common in this role. Excellent communication, empathy, and organizational skills help Intake Workers build rapport with clients and coordinate services effectively. These competencies are crucial for accurately identifying client needs, ensuring timely support, and maintaining efficient service delivery in social service environments.

What are some common challenges intake workers face when managing high caseloads, and how can they be addressed?

Intake Workers often encounter high caseloads, which can lead to time management challenges and increased stress. To address these issues, effective prioritization, clear communication, and strong organizational skills are essential. Many organizations provide training, mentorship, and supportive supervision to help Intake Workers manage workload demands. Additionally, collaborating with team members and using case management software can streamline processes and improve efficiency, ensuring that each case receives appropriate attention.

What is the difference between Intake Worker vs Case Manager?

AspectIntake WorkerCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; often requires certification or relevant experience
Work EnvironmentFrontline, initial contact with clients, often in social service agenciesOngoing client support, case planning, and resource coordination
Employer & Industry UsageSocial service agencies, healthcare, nonprofitsSocial service agencies, healthcare, community organizations
Common Search & Comparison IntentUnderstanding entry-level roles, initial client contactClient management, ongoing support, case planning

Intake Workers primarily handle initial client contact and gather basic information, while Case Managers provide ongoing support and coordinate services. Both roles are essential in social services but differ in scope and responsibilities.

How to become an intake worker?

To become an intake worker, typically a high school diploma or equivalent is required, and some positions may prefer or require post-secondary education in social work, psychology, or related fields. Relevant skills include strong communication, organization, and assessment abilities, and some roles may require certification or training in areas like CPR or confidentiality protocols.

What are popular job titles related to Intake Worker jobs in California?

For Intake Worker jobs in California, the most frequently searched job titles are:

What job categories do people searching Intake Worker jobs in California look for?

The top searched job categories for Intake Worker jobs in California are:

What are popular job titles related to Intake Worker jobs in CA?

For Intake Worker jobs in CA, the most frequently searched job titles are:

Intake Worker jobs near you
Infographic showing various Intake Worker job openings in California as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $47,036 per year, or $22.6 per hour.

Social Worker Intake (PCN 351)

Jewish Family Service Of Los Angeles

Los Angeles, CA

Full-time

Re-posted 8 days ago

Job description

Intake Social Worker

The Intake Social Worker at the Jona Goldich Multipurpose Senior Center provides responsive and client-centered support to individuals seeking social services, community-based assistance, and information and referrals. This role is responsible for managing both phone and walk-in inquiries, conducting intake assessments, and providing short-term case management support as needed. The position also supports outreach activities, including community workshops, information sessions, and engagement events designed to connect older adults and adults with disabilities to essential services and resources.

Qualifications:

  • Bachelor's degree in Social Work required or related human services field.
  • Prior experience in client engagement, intake services, customer service, or social service delivery required
  • Strong research skills to identify and connect clients with appropriate community resources
  • Excellent verbal and written communication skills
  • Bilingual in English/Russian preferred or willingness to utilize language line interpretation services
  • Demonstrated ability to work with diverse, multicultural populations in a culturally sensitive manner
  • Strong interpersonal skills and ability to provide non-judgmental client support
  • Comfortable presenting in group settings and supporting outreach events and workshops
  • Ability to work collaboratively within a multidisciplinary team
  • Strong computer proficiency, including MS Office and ability to learn electronic health record (EHR) systems
  • Ability to maintain professional boundaries with clients and staff
  • Valid California Driver's License and proof of current auto insurance required
  • Must successfully pass criminal background check, including Live Scan fingerprinting, prior to employment

Responsibilities/Essential Functions:

  • Provide intake, engagement, and time-sensitive support to incoming phone calls and walk-in clients at a multipurpose senior center serving older adults and adults with disabilities
  • Conduct intake assessments, including bio-psycho-social and environmental evaluations
  • Provide information, referrals, and service linkage based on client needs
  • Triage clients for social work case management and coordinate appropriate follow-up services
  • Assist clients with applications for housing, public benefits, and other supportive services
  • Conduct home visits as required to assess client safety and complete intake documentation
  • Support outreach efforts, including workshops, presentations, and community events
  • Collaborate with case management, nutrition, and activities staff to enhance client engagement
  • Research and identify community resources to support case management staff and client needs
  • Assist with completion of grant applications and benefit-related documentation
  • Maintain timely and accurate documentation in the electronic health record (EHR) system, ensuring all notes are completed daily
  • Participate in multidisciplinary team meetings and weekly supervision sessions
  • Manage multiple priorities effectively while maintaining quality service delivery
  • Perform other related duties as assigned

Jewish Family Service is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

This position reports to Jona Goldrich and Felicia Mahood Program Director

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