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Intake Manager Jobs in Allen, TX (NOW HIRING)

baymark

Intake Coordinator, Contact Center

Lewisville, TX · On-site

$16.75 - $23/hr

Collects information and updates CRM and EHR systems accurately and completely, in a timely manner ... NSC - Intake Coordinator, Contact Center Page 2 * Experience using multiple computer systems and ...

Aldridge Pite LLP

Intake Processor

Plano, TX · On-site

$17 - $22.75/hr

Purpose Aldridge Pite LLP has an immediate need for a Bankruptcy Intake Processor. This position ... Open new Legal Referrals in Aldridge Pite, LLP's internal case management software * Download all ...

Troutman Pepper

Conflicts Researcher

Dallas, TX · Hybrid

Performs database maintenance, data entry, and special projects, as requested by the Intake Manager. * Continues development of skills, process improvements, and knowledge of the applicable rules ...

M&Y Personal Injury Lawyers

Be Seen First

Intake Specialist Needed at Personal Injury Law Firm

Dallas, TX · Remote

$20 - $30/hr

Be tech savvy and familiar with Office and CRM softwares (we use Lead Docket) * Must be able to ... Prior experience doing intake for a plaintiff's law firm or prior experience in sales * Consistent ...

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Intake Manager information

See Allen, TX salary details

$33K

$62.3K

$101.9K

How much do intake manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for intake manager in Allen, TX is $62,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $73,500.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

More about Intake Manager jobs

What are the most commonly searched types of Intake jobs in Allen, TX?

The most popular types of Intake jobs in Allen, TX are:

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For Intake Manager jobs in Allen, TX, the most frequently searched job titles are:

What job categories do people searching Intake Manager jobs in Allen, TX look for?

The top searched job categories for Intake Manager jobs in Allen, TX are:

What cities near Allen, TX are hiring for Intake Manager jobs?

Cities near Allen, TX with the most Intake Manager job openings:

Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Allen, TX as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $62,270 per year, or $29.9 per hour.

Legal Intake Specialist

Katie L. Lewis, P.C. Family Law

Dallas, TX

$75K/yr

Full-time

Posted 3 days ago

New

Job description

Katie L. Lewis, P.C. is seeking a full-time Intake Specialist to serve as the first point of contact for prospective clients navigating family law matters. In this role, you will speak with potential clients, gather key information, guide them through the intake process, and help create a smooth transition into consultation and onboarding.

This position is ideal for someone who communicates with empathy and professionalism, follows established processes carefully, and maintains accuracy in a client-sensitive environment. You will play an important role in supporting prospective clients, protecting attorney time, and helping the firm deliver a high standard of service from the very first interaction.

Compensation:

$50,000 - $75,000 yearly


Responsibilities:

  • Conduct initial conversations with prospective clients, gather key information about their situation, concerns, and goals, and help them understand next steps in the consultation process

  • Evaluate inquiries for fit based on firm criteria, screen out unqualified leads, and route qualified prospects appropriately to protect attorney time and support effective scheduling

  • Schedule consultations, maintain accurate calendars, and ensure prospective clients receive clear expectations about the process and what comes next

  • Support new client onboarding by sending engagement materials, coordinating follow-up, and helping clients feel informed and welcomed throughout the transition

  • Maintain accurate records, data entry, and documentation in the case management system to support intake, onboarding, and current client file organization

  • Follow up with prospective clients before and after consultations to maintain continuity, answer process-related questions, and support conversion

  • Communicate with current clients as needed to maintain responsiveness and reinforce a high standard of client care

  • Assist with administrative and operational tasks such as email communication, spreadsheet updates, research, and related clerical support

  • Coordinate with attorneys, teammates, and marketing partners to support awareness efforts, referral relationships, and overall intake effectiveness

  • Raise concerns early, communicate clearly, and help resolve issues in a calm, professional, solution-oriented manner


Qualifications:

  • Strong client-service orientation and the ability to communicate with empathy and professionalism during difficult conversations

  • Ability to follow established procedures carefully while maintaining sound judgment and consistent follow-through

  • High attention to detail in written communication, scheduling, documentation, and data entry

  • Clear written and verbal communication skills, including strong spelling and grammar

  • Dependable work habits, proactive time management, and the ability to stay prepared and responsive in a fast-moving environment

  • Comfort working collaboratively with attorneys and teammates while supporting shared goals

  • Solution-focused mindset with the maturity to receive feedback, adapt, and improve over time

  • Proficiency with common office applications, calendars, and case management or CRM systems

  • Customer service experience required; legal experience preferred

  • Experience with Microsoft Office and related office tools required; advanced spreadsheet proficiency is a plus


About Company

Why Join Us?

At Katie L. Lewis, P.C. Family Law, we are committed to helping clients navigate family law matters with compassion, strategy, and excellence. We are growing fast and investing in building an A-Team of professionals who care about making a difference.

  • Positive & Supportive Work Culture – We value collaboration, respect, and teamwork.

  • Professional Growth – We invest in our team’s continued education and skill development.

  • Client Impact – Our work changes lives, and we take pride in doing it well.

If this sounds like the opportunity you’ve been waiting for, we’d love to hear from you. Apply today and take the next step in your legal career with us!