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Intake Manager Jobs in Maryland (NOW HIRING)

247Hire

Behavioral Health Intake Coordinator

Rockville, MD · On-site

$38K - $43K/yr

Triage referrals according to department guidelines, manage patient waitlists, and coordinate ... Recent experience conducting patient intake within a mental health, behavioral health, psychology ...

Summit BHC

$17.50 - $23.75/hr

The Intake Coordinator is responsible for establishing and maintaining a first- impressions ... Relationship Management system. Maintains all the documentation involved with the admissions ...

Theirc

Intake Services Intern Fall 2026

Baltimore, MD · On-site

$15 - $19.25/hr

The intake team is the first point of contact for new "walk-in" asylees, parolees ... Prior experience and interest in case management or social work preferred. * Ability to work ...

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Intake Manager information

See Maryland salary details

$34.5K

$65K

$106.3K

How much do intake manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for intake manager in Maryland is $64,972.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $76,700.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

More about Intake Manager jobs

What are the most commonly searched types of Intake jobs in Maryland?

The most popular types of Intake jobs in Maryland are:

What are popular job titles related to Intake Manager jobs in Maryland?

For Intake Manager jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Intake Manager jobs in Maryland look for?

The top searched job categories for Intake Manager jobs in Maryland are:

What cities in Maryland are hiring for Intake Manager jobs?

Cities in Maryland with the most Intake Manager job openings:

Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Maryland as of August 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 100% In-person job distribution, with an average salary of $64,972 per year, or $31.2 per hour.

Behavioral Health Intake Coordinator

247Hire

Rockville, MD • On-site

$38K - $43K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Software Guidance & Assistance, Inc., (SGA), is searching for a Behavioral Health Intake Coordinator for a Contract assignment with one of our premier Healthcare clients in Rockville, MD. Responsibilities : Conduct high-volume telephone intakes for new patients by collecting clinical, demographic, insurance, and financial information. Complete patient registration and distribute required intake and appointment materials.

Schedule patients into the appropriate specialty clinic based on intake findings, including Neuropsychology, Concussion, ADHD, Anxiety, and other behavioral health services. Review insurance benefits, copays, and financial responsibilities with patients and families. Verify insurance eligibility and obtain prior authorizations for scheduled services. Coordinate with physicians, patients, and insurance companies to secure required authorizations and documentation.

Triage referrals according to department guidelines, manage patient waitlists, and coordinate referrals to the appropriate specialty clinic or community resource. Serve as a departmental resource for registration, scheduling, insurance verification, and authorization processes. Maintain accurate documentation within the EMR, including authorization details and account notes.

Deliver exceptional customer service while supporting a high-volume pediatric outpatient behavioral health practice with professionalism, compassion, and attention to detail.

Required

Skills : Minimum of 4 years of recent healthcare administrative, patient access, medical office, or patient registration experience. Recent experience conducting patient intake within a mental health, behavioral health, psychology, psychiatry, or neuropsychology practice. Experience performing high-volume phone intake, patient registration, appointment scheduling, insurance verification, and prior authorizations. Experience working within an Electronic Medical Record (EMR) system.

Experience using insurance verification and prior authorization platforms. Proficient with Microsoft Office (Outlook, Word, Excel). Excellent organizational and multitasking skills. Strong attention to detail. Ability to communicate professionally with patients, families, providers, and insurance companies. Ability to handle sensitive patient information with empathy, professionalism, and discretion. Ability to thrive in a fast-paced outpatient environment.

Preferred

Skills : Experience triaging patients and coordinating appointments based on specialty or clinical need preferred. Skills and Requirements – add details here

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About 247Hire

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Oak Brook, IL, US

Year founded

2002

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