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Intake Manager Jobs in Frederick, MD (NOW HIRING)

Community Options

Intake Coordinator

Gaithersburg, MD · On-site

$19.50 - $26.50/hr

The Intake Coordinator is the point person responsible for the overall coordination and ... Excellent time management skills * Familiarity with Social Security and Medicaid * Working ...

Community options

Intake Coordinator

Gaithersburg, MD · On-site

$19.50 - $26.50/hr

The Intake Coordinator is the point person responsible for the overall coordination and ... Excellent time management skills * Familiarity with Social Security and Medicaid * Working ...

Everstand

Intake Specialist-Caminos Program

Martinsburg, WV · On-site

$19.50 - $22.49/hr

Problem Management * Results Orientation Supervisory Responsibility: N/A Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment ...

Everstand

Intake Specialist-Caminos Program

Martinsburg, WV

$16 - $21.25/hr

Problem Management * Results Orientation Supervisory Responsibility: N/A Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment ...

Connsci

Sr. CRM Data Integration Lead

Gaithersburg, MD · Remote

$125K - $170K/yr

Build secure automated website intake. Design, develop, test, and deploy automated public website ... and Program Manager, and communicate risks, dependencies, and remediation plans clearly to ...

Connsci

Sr. CRM Data Integration Lead

Gaithersburg, MD · On-site

$150 - $190/hr

Build secure automated website intake. Design, develop, test, and deploy automated public website ... and Program Manager, and communicate risks, dependencies, and remediation plans clearly to ...

Connsci

Sr. CRM Data Integration Lead

Gaithersburg, MD · On-site

$125K - $170K/yr

Build secure automated website intake. Design, develop, test, and deploy automated public website ... and Program Manager, and communicate risks, dependencies, and remediation plans clearly to ...

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Intake Manager information

See Frederick, MD salary details

$35.3K

$66.6K

$108.9K

How much do intake manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for intake manager in Frederick, MD is $66,561.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $78,500.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

More about Intake Manager jobs

What are the most commonly searched types of Intake jobs in Frederick, MD?

The most popular types of Intake jobs in Frederick, MD are:

What job categories do people searching Intake Manager jobs in Frederick, MD look for?

The top searched job categories for Intake Manager jobs in Frederick, MD are:

What cities near Frederick, MD are hiring for Intake Manager jobs?

Cities near Frederick, MD with the most Intake Manager job openings:

Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Frederick, MD as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $66,561 per year, or $32 per hour.

Intake Coordinator

Community Options

Gaithersburg, MD • On-site

$19.50 - $26.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Community Options rating

6.5

Company rating: 6.5 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

80th of 242 rated social care providers

Job description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are currently seeking an Intake Coordinator in Rockville, MD. The Intake Coordinator is the point person responsible for the overall coordination and facilitation of
program admissions. This person is responsible for the admission processes of new individuals and all functions keeping existing individuals current and in good standing. Reporting directly to the Intake Supervisor for Pennsylvania, the Intake Coordinator is responsible for the oversight of individual data and authorizations in Therap, facilitation of new admissions upon intake, and the generating of billing methods in Therap.

Responsibilities

  • Collecting and uploading all necessary admission documentation, such as SSA award letters, birth certificates, Medicaid cards, IDs, etc.
  • Assure service authorizations in Therap are created and maintained to avoid loss of services and payments
  • Attends pre-placement meeting for all new admissions to ensure all necessary documents are collected prior to an admission
  • Enroll/Admit all individuals into Therap
  • Assure new residents and amendments to services are updated and/or entered in Therap
  • Assisting directors with completing rep payee, room and board, eligibility determination, and any other pertinent applications/contracts.
  • Enter, review, and update authorizations for all PA individuals.
  • Weekly generating of Attendance and ISP Data in Therap and communicating completion to the billing department
  • Works Collaboratively with billing department and regional offices for troubleshooting issues impacting billing and cash flow
  • Other duties as assigned by Intake Supervisor

Educational and Work Experience

  • Excellent verbal, written, interpersonal and communication skills
  • Knowledge and understanding of local and regional regulatory operations
  • Knowledge and understanding of state regulations
  • Understanding and commitment to community-based support for persons with disabilities
  • Experience with intake and admissions
  • Excellent time management skills
  • Familiarity with Social Security and Medicaid
  • Working Knowledge of ICD-10 codes
  • Therap experience is a plus
  • Proficiency in Microsoft Outlook, Word and Excel
  • High school diploma or equivalent
  • Ability to establish a comfortable and supportive relationship with individuals receiving support and team members.
  • General understanding of ODP and Waiver services preferred.
  • Experience with HCSIS, and Promise is a

Working Conditions

  • May be required to be on-call in cooperation with other management staff
  • Moderate overtime required throughout the year
  • Minimal hazards, general office working conditions
  • Valid Drivers License with good driving record.

    Why Community Options?

    • Competitive Insurance Benefits (Medical, Dental, Vision)
    • Paid Holidays—Including a Birthday Holiday
    • Generous PTO
    • Employee Incentive & Discount Programs
    • 403b Retirement Plan
    • Incredible career growth opportunities

    Community Options is an Equal Opportunity Employer M/F/D/V

    What Community Options employees say

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