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Intake Manager Jobs in Connecticut (NOW HIRING)

Hebrew Senior Care

Intake Coordinator (3600)

Hartford, CT · On-site

$18.25 - $25/hr

Position Summary The Intake Coordinator supports the overall department by managing the patient referral and admission process for the hospital. This role is responsible for collecting and verifying ...

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Intake Manager information

See Connecticut salary details

$33.8K

$63.7K

$104.2K

How much do intake manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for intake manager in Connecticut is $63,683.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $75,200.00 per year, depending on experience, location, and employer.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.
More about Intake Manager jobs
What are the most commonly searched types of Intake jobs in Connecticut? The most popular types of Intake jobs in Connecticut are:
What are popular job titles related to Intake Manager jobs in Connecticut? For Intake Manager jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Intake Manager jobs in Connecticut look for? The top searched job categories for Intake Manager jobs in Connecticut are:
What cities in Connecticut are hiring for Intake Manager jobs? Cities in Connecticut with the most Intake Manager job openings:
Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Connecticut as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $63,683 per year, or $30.6 per hour.

Clinical Therapist / Intake Coordinator - PRTF

The Children s Center of Hamden Inc

Hamden, CT • On-site

$53K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

???? Clinical Therapist / Intake Coordinator – PRTF Program

???? Hamden, CT | ???? Full-Time | Exempt

Make a Difference Every Day

Since 1833, The Children's Center of Hamden has been dedicated to supporting children, youth, and families. We are seeking a passionate Clinical Therapist / Intake Coordinator to join our Psychiatric Residential Treatment Facility (PRTF) Program—a role where your clinical expertise and compassion will directly impact the lives of youth with significant behavioral, emotional, and psychiatric needs.

Why Join Us?

At The Children's Center of Hamden, you'll be part of a collaborative, mission-driven team that values innovation, compassion, and professional growth.

  • ???? Comprehensive Benefits – Medical, dental, vision, life, disability, Employee Assistance Program (EAP), wellness programs, employer-paid medical premium contributions, and Health Savings Account (HSA) funding.
  • ????️ Generous Paid Time Off – Vacation, sick, personal days, and 13 paid holidays.
  • ???? Retirement & Long-Term Security – 401(k) retirement plan with employer contributions.
  • ???? Professional Growth & Development – Interest-free tuition loans, CEU-accredited training, and opportunities for career advancement.
  • ???? Supportive, Mission-Driven Culture – Join a collaborative team where your work truly makes a difference for youth and families.
  • ???? Sign-On Bonus – New team members receive a $4,000 sign-on bonus.
What You'll Do

As a Clinical Therapist / Intake Coordinator, you will:

  • Coordinate the referral and admission process in a timely, responsive, and family-centered manner.
  • Maintain communication with referral sources to strengthen partnerships and support consistent program utilization.
  • Support sustained program census, with the goal of maintaining an average census of at least 25 youth.
  • Review referral packets, intake documentation, and pre-admission materials to determine appropriateness for placement.
  • Participate in pre-placement visits, admissions planning, and transition coordination.
  • Collect, track, and report referral and admission data to evaluate responsiveness, utilization, and equitable access to services.
  • Collaborate with program leadership to identify barriers to admission and improve access to care.
  • Provide evidence-based individual, family, and group therapy tailored to youth with complex behavioral, emotional, and psychiatric needs.
  • Coordinate psychiatric, psychological, and specialized assessments to support individualized treatment planning.
  • Participate in multidisciplinary treatment team meetings, case reviews, diagnostic evaluations, and discharge planning.
  • Maintain communication with DCF, juvenile courts, schools, hospitals, and community treatment providers.
  • Protect the legal rights of youth and report suspected or confirmed abuse or neglect in accordance with state regulations.
  • Maintain accurate clinical documentation, including intake records, treatment plans, progress notes, case reviews, and discharge summaries.
  • Facilitate the Master Treatment Plan process and monitor caseloads, medication updates, and informed consent documentation.
  • Support Direct Care staff in managing youth behavior and maintaining a safe therapeutic environment.
  • Deliver culturally responsive, trauma-informed, and individualized clinical care.
  • Maintain required certifications, including CCG training, and safely implement physical restraint techniques when necessary.
  • Contribute to quality improvement initiatives through client outcome tracking and reporting.
  • Maintain professional boundaries while fostering a safe, equitable, and inclusive environment.
What We're Looking For
  • Master's degree in Social Work (MSW), Marriage and Family Therapy (MFT), or a related behavioral health field (MA/MS).
  • Minimum of one year of relevant clinical experience, including training in child psychopathology and developmental psychology.
  • Working knowledge of the DSM-5 and experience providing individual, family, and group therapy.
  • Ability to obtain Connecticut clinical licensure (LMFT, LMFTA, LMSW, LCSW, LPC, or LPCA).
  • Strong clinical assessment, documentation, communication, and collaboration skills.
  • Commitment to trauma-informed, culturally responsive, and family-centered care.
Physical & Work Environment Requirements
  • Ability to perform light to moderate lifting, standing, walking, bending, and other physical activities as needed.
  • Potential exposure to bodily fluids and environmental conditions common in residential treatment settings.
  • Ability to maintain a safe and therapeutic environment for youth, families, and staff.
Join Our Team

If you're a licensed or license-eligible clinical professional ready to make a lasting impact on youth and families, we'd love to hear from you. Apply today and help us shape brighter futures for children in need.

???? The Children's Center of Hamden is an Affirmative Action/Equal Opportunity Employer.