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Intake Coordinator Jobs in Reston, VA (NOW HIRING)

AARP

Intake Specialist

Washington, DC · On-site

$20 - $27/hr

The Intake Specialist performs a broad range of administrative support for one or more attorneys. Performs intake for potential clients and supports attorneys with client communications and ...

CGI

Data Intake Operator

Fairfax, VA · On-site

$18.25 - $24.50/hr

Data Intake Operator CGI is seeking Data Intake Operator II to support critical data processing and operational activities within a fast paced production environment. This role is responsible for ...

UHS

Intake Registered Nurse

Washington, DC · On-site

$37.60 - $56.40/hr

The RN - intake serves as the initial contact with referral sources and potential patients, coordinates the referral and intake process, facilitates the admission process and maintains communication ...

Marriott

FLEX Manager, Procurement Intake

Bethesda, MD · On-site +1

Cross-Functional Coordination * Partner with Category Management, Contracting, Finance, and Operations teams to align on routing logic and priorities * Support onboarding of new intake channels ...

UHS

Intake Registered Nurse

Washington, DC · On-site

The RN - intake serves as the initial contact with referral sources and potential patients, coordinates the referral and intake process, facilitates the admission process and maintains communication ...

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Intake Coordinator information

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$12

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$33

How much do intake coordinator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for intake coordinator in Reston, VA is $22.09, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.52 per hour, depending on experience, location, and employer.

What does an intake coordinator do?

An intake coordinator manages the registration process of patients or clients as they enter a health care facility for medical services. Your responsibilities as an intake coordinator include gathering patient records, taking medical histories, and obtaining any insurance information from the patient. Qualifications for this job include a high school diploma or GED certificate, computer skills, attention to detail, and previous administrative job experience. Some employers may require you to obtain a bachelor’s degree depending on the duties of the position.

What does an intake coordinator do?

An Intake Coordinator is responsible for managing the initial process of admitting clients or patients into a healthcare or social services facility. They gather and verify necessary information, complete required paperwork, and assess the needs of new clients to ensure they are directed to the appropriate services or departments. Intake Coordinators serve as the first point of contact, often providing information, answering questions, and facilitating communication between clients, families, and staff. Their role is crucial in ensuring a smooth and efficient intake process, contributing to overall client satisfaction and care.

What are the main challenges intake coordinators face when managing high volumes of client referrals?

Intake Coordinators often encounter challenges related to efficiently processing a large number of client referrals while ensuring accuracy and compassion. Balancing administrative duties, timely communication, and thorough documentation can be demanding, particularly during peak periods. Successful coordinators develop strong organizational skills and leverage technology to track cases, prioritize urgent requests, and maintain clear communication with clients and interdisciplinary teams. This role requires adaptability and attention to detail to ensure clients receive appropriate and timely services.

What is the difference between an intake coordinator and a case manager?

An intake coordinator is responsible for initial client assessments, gathering information, and scheduling services, often working at the beginning of a client’s interaction. A case manager oversees ongoing client needs, develops care plans, and coordinates services throughout the case, requiring strong organizational and communication skills. Both roles may require knowledge of case management software and relevant certifications.

What are the key skills and qualifications needed to thrive as an intake coordinator, and why are they important?

To thrive as an Intake Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or social services, often with an associate’s or bachelor’s degree. Familiarity with electronic health record (EHR) systems, scheduling software, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Coordinators effectively interact with patients and staff. These skills are crucial for ensuring accurate patient intake, efficient workflow, and a positive experience for both clients and the organization.
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Intake Coordinator jobs near you
Infographic showing various Intake Coordinator job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $45,943 per year, or $22.1 per hour.

Intake Specialist

AARP

Washington, DC • On-site

$20 - $27/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

AARP rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

140th of 772 rated non-profit organizations

Job description

Overview
AARP's Legal Counsel for the Elderly champions the dignity and rights of vulnerable Washington, D.C. seniors 60-plus, providing free legal and social work services to those in need - empowering, defending, protecting, and helping thousands of clients each year in many areas of civil law.
The Intake Specialistperforms a broad range of administrative support for one or more attorneys. Performs intake for potential clients and supports attorneys with client communications and investigative work such as gathering evidence, searching records and documents, and/or contacting potential clients and witnesses to gather information. Organizes and maintains case files. Creates and transcribes records of highly sensitive/confidential meetings and conversations and prepares correspondence and legal papers. Arranges appointments and maintains calendars, schedules, and files. Organizes and supports community outreach activities.
Responsibilities
  • Schedules appointments, depositions, and meetings and maintains attorneys' files and calendars; makes travel arrangements and prepares and submits expense reports and other financial documents for payment as requested.
  • Assists in the onboarding process for new hires, volunteers, and/or interns, including organizing orientation programs; training in office policies, procedures, and technologies; and addressing employee, intern, and volunteer queries regarding office management and facility management issues.
  • Prepares, edits, cite checks, and formats correspondence, memoranda, pleadings, briefs, and other legal documents. Retrieves and files legal documents with the courts in person or using the Case Management/Electronic Case Files (CM/ECF) system as requested.
  • Organizes and maintains litigation, amicus and other case files, runs case reports, tracks court deadlines, and updates the progress of the case using law practice management software. Communicates with outside counsel to refer and monitor status of co-counseled and/or pro bono cases.
  • Provides legal assistance to clients, including conducting intakes and assisting with client interviews. Performs investigative work, records searching, and/or contacting clients, witnesses, and government agencies to gather information.
  • Organizes trainings, community outreaches, and legal clinics under the direction and supervision of the attorney- supervisor and helps create presentation decks and relevant materials.
  • Participates as a member of practice area team and on cross-organizational working groups to develop innovative approaches to enhance service delivery for organization's clients.
Qualifications
  • High School Diploma plus a minimum of 2 years of relevant training and experience related to the duties of the position.
  • Effective organizational and multi-tasking skills and the ability to adhere to established intake procedures and guidelines.
  • Sensitivity to the low-income older adult population and their legal and social needs.
  • Ability to navigate through complex, sensitive, and confidential issues.
  • Ability to speak Spanish and paralegal training preferred.
  • District Public Notary a plus.
Additional Requirements
  • Regular and reliable job attendance
  • Effective verbal and written communication skills
  • Exhibit respect and understanding of others to maintain professional relationships
  • In office/open office environment with the ability to work effectively surrounded by moderate noise
  • Ability to occasionally lift up to 25 pounds

AARP will not sponsor an employment visa for this position at this time.
Hybrid Work Environment
AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.
Compensation and Benefits
AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.
Equal Employment Opportunity
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

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