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Intake Coordinator Jobs in Delaware (NOW HIRING)

Chick-fil-A

Coordinator

Milford, DE · On-site

$18.50 - $25/hr

A Coordinator is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong ...

Chick-fil-A

Coordinator

Milford, DE

$18.50 - $25/hr

A Coordinator is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong ...

Addus HomeCare

Home Care Service Coordinator

Dover, DE · On-site

Schedules employees as directed by client's care plan established upon intake. * Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record ...

New

Addus HomeCare

Home Care Service Coordinator

Dover, DE · On-site

Schedules employees as directed by client's care plan established upon intake. * Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record ...

New

Talkiatry

Remote Therapist - Delaware

Dover, DE · Remote

Full operational support including scheduling, billing, intake coordination, credentialing, and licensing Clinical autonomy & flexibility: * Independent treatment decision-making * Input into ...

Talkiatry

Remote Therapist - Delaware

Wilmington, DE · Remote

Full operational support including scheduling, billing, intake coordination, credentialing, and licensing Clinical autonomy & flexibility: * Independent treatment decision-making * Input into ...

Talkiatry

Remote Psychiatrist (MD/DO) - Delaware

Dover, DE · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing Clinical autonomy & flexibility: * Control over schedule and weekly availability * Session length within ...

Friends Life Care

Be Seen First

Care Coordinator

Wilmington, DE · On-site

$70K - $80K/yr

The Care Coordinator maintains regular contact with assigned members and responsible parties, uses assessments to identify needs and risks, and helps connect members with appropriate supports and ...

Wayman Fire Protection Inc

Service Coordinator

Wilmington, DE · On-site

$19.25 - $24.25/hr

Service Coordinator Wayman is a family owned and operated business that has been serving the local community for 50 years. We design, fabricate, and install fire sprinkler and fire alarm safety ...

Global Force

Resource/Care Coordinator

Newark, DE · On-site

$19 - $25.50/hr

Resource Coordinator Hourly Rate: 36.41/h As part of the care coordination team, the Resource Coordinator supports the development of and executes on the outreach strategy in a certain territory for ...

Wayman Fire Protection

Service Coordinator

Wilmington, DE · On-site

$19.25 - $24.25/hr

The Service Coordinator is responsible for many administrative roles within Wayman Fire Protection. This position supports our technicians in the field as well as communicating with our customers in ...

Wayman Fire Protection

Service Coordinator

Wilmington, DE · On-site

$19.25 - $24.25/hr

The Service Coordinator is responsible for many administrative roles within Wayman Fire Protection. This position supports our technicians in the field as well as communicating with our customers in ...

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All JobsIntake JobsIntake Coordinator JobsIntake Coordinator Jobs in Delaware

Intake Coordinator information

See Delaware salary details

$11

$21

$31

How much do intake coordinator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for intake coordinator in Delaware is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What does an intake coordinator do?

An intake coordinator manages the registration process of patients or clients as they enter a health care facility for medical services. Your responsibilities as an intake coordinator include gathering patient records, taking medical histories, and obtaining any insurance information from the patient. Qualifications for this job include a high school diploma or GED certificate, computer skills, attention to detail, and previous administrative job experience. Some employers may require you to obtain a bachelor’s degree depending on the duties of the position.

What does an intake coordinator do?

An Intake Coordinator is responsible for managing the initial process of admitting clients or patients into a healthcare or social services facility. They gather and verify necessary information, complete required paperwork, and assess the needs of new clients to ensure they are directed to the appropriate services or departments. Intake Coordinators serve as the first point of contact, often providing information, answering questions, and facilitating communication between clients, families, and staff. Their role is crucial in ensuring a smooth and efficient intake process, contributing to overall client satisfaction and care.

What are the key skills and qualifications needed to thrive as an intake coordinator, and why are they important?

To thrive as an Intake Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or social services, often with an associate’s or bachelor’s degree. Familiarity with electronic health record (EHR) systems, scheduling software, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Coordinators effectively interact with patients and staff. These skills are crucial for ensuring accurate patient intake, efficient workflow, and a positive experience for both clients and the organization.

What are the main challenges intake coordinators face when managing high volumes of client referrals?

Intake Coordinators often encounter challenges related to efficiently processing a large number of client referrals while ensuring accuracy and compassion. Balancing administrative duties, timely communication, and thorough documentation can be demanding, particularly during peak periods. Successful coordinators develop strong organizational skills and leverage technology to track cases, prioritize urgent requests, and maintain clear communication with clients and interdisciplinary teams. This role requires adaptability and attention to detail to ensure clients receive appropriate and timely services.

What is the difference between an intake coordinator and a case manager?

An intake coordinator is responsible for initial client assessments, gathering information, and scheduling services, often working at the start of a client’s engagement. A case manager oversees ongoing client needs, coordinates services, and monitors progress throughout the case, requiring strong organizational and communication skills.
More about Intake Coordinator jobs

What are the most commonly searched types of Intake jobs in Delaware?

The most popular types of Intake jobs in Delaware are:

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For Intake Coordinator jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Intake Coordinator jobs in Delaware look for?

The top searched job categories for Intake Coordinator jobs in Delaware are:

What cities in Delaware are hiring for Intake Coordinator jobs?

Cities in Delaware with the most Intake Coordinator job openings:

Intake Coordinator jobs near you
Infographic showing various Intake Coordinator job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $44,198 per year, or $21.2 per hour.

Restoration Estimator / Project Coordinator

SERVPRO of Bear/New Castle/Upper Darby

Bear, DE • On-site

Full-time

Retirement

Re-posted 11 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
  • Opportunity for advancement
  • Profit sharing
  • Training & development

Do you have restoration estimating experience and understand what it takes to properly scope, document, and manage water, fire, mold, and storm damage projects?

SERVPRO of Bear/New Castle is seeking a motivated, organized, and detail-oriented Restoration Estimator / Project Coordinator to help drive projects from initial inspection through final closeout.
This is not simply an office estimating position. We are looking for someone who can inspect losses, build accurate scopes, communicate effectively with customers, support production teams, manage documentation and correspondence, and help ensure every project is completed professionally and efficiently.
If you enjoy solving problems, working with people, and taking ownership of projects, we'd like to talk with you.
What You'll DoEstimating & Job Scoping
  •  Inspect residential and commercial property damage losses 
  •  Perform detailed site inspections and assessments 
  •  Create estimates using Xactimate and other estimating and industry software as required 
  •  Develop accurate scopes of work 
  •  Identify opportunities for supplements and additional services 
  •  Work with insurance carriers, adjusters, TPAs, and customers 
  •  Review and revise estimates as project conditions change 
  •  Assist with project inspections, documentation, and site visits as needed 
Project Coordination
  •  Obtain customer authorizations and approvals 
  •  Ensure all required paperwork is completed correctly 
  •  Coordinate project startup with production teams 
  •  Communicate job expectations, scope, and timelines to crews 
  •  Monitor project progress and address customer concerns 
  •  Assist with scheduling and job flow management 
  •  Ensure projects move efficiently from intake through completion 
  •  Communicate with customers, adjusters, insurance representatives, subcontractors, vendors, and internal team members regarding project startup, progress, completion, scheduling, and next steps 
Documentation, Billing & Communication
  •  Maintain accurate job files and documentation 
  •  Review photographs, drying documentation, notes, and supporting records 
  •  Handle project-related correspondence with customers, adjusters, TPAs, vendors, subcontractors, and internal team members 
  •  Follow up on outstanding approvals, documentation, and project requirements 
  •  Ensure files are complete, accurate, and audit-ready 
  •  Assist with billing, invoicing, collections support, and payment documentation as necessary 
  •  Assist with additional project inspections, documentation, site visits, and administrative support as needed 
Customer Experience & Closeout
  •  Conduct final walkthroughs with customers 
  •  Obtain completion certificates and customer sign-offs 
  •  Help resolve punch list items and customer concerns 
  •  Request Google Reviews and customer feedback 
  •  Capture customer testimonials when appropriate 
  •  Gather before-and-after photos and videos 
  •  Assist with project closeout and final billing documentation 
  •  Help ensure every customer receives an exceptional experience from beginning to end 
Business Development Support
  •  Identify opportunities to strengthen customer relationships 
  •  Promote SERVPRO services professionally and ethically 
  •  Help generate positive online reviews and local brand awareness 
  •  Represent the company professionally in homes and businesses 
On-Call & Emergency Response Responsibilities
The restoration industry is not a typical 8:00 AM – 5:00 PM business. Property damage emergencies occur during evenings, weekends, holidays, and overnight hours.
As part of this position, you will participate in an on-call rotation and be expected to assist with emergency response activities as needed.
Responsibilities may include:
  •  Answering incoming emergency service calls after hours 
  •  Speaking with customers experiencing water, fire, mold, or storm damage emergencies 
  •  Gathering critical loss information and setting expectations 
  •  Coordinating emergency response crews 
  •  Dispatching technicians and resources as needed 
  •  Responding to job sites when necessary to inspect losses, scope work, or assist with project startup 
  •  Communicating with customers, technicians, management, and insurance representatives during emergency situations 
  •  Ensuring proper documentation and job setup procedures are followed from the initial loss through project completion 
QualificationsRequired
  •  Restoration industry experience 
  •  Understanding of water mitigation, fire restoration, mold remediation, and emergency services 
  •  Strong customer service and communication skills 
  •  Ability to manage multiple projects simultaneously 
  •  Strong organizational and follow-up skills 
  •  Proficiency with computers, email, and Microsoft Office 
  •  Valid driver's license with acceptable driving record 
Preferred
  •  Xactimate experience 
  •  IICRC certifications 
  •  Prior experience as an Estimator, Project Manager, Crew Chief, Production Manager, or Restoration Supervisor 
  •  Insurance restoration experience 
  •  Experience working with TPAs and carrier programs 
Additional Requirements
  •  Willingness to participate in an on-call rotation 
  •  Ability to respond calmly and professionally during emergency situations 
  •  Ability to occasionally work evenings, weekends, and holidays as business needs require 
  •  Ability to travel throughout New Castle County, Delaware County, and surrounding service areas 
  •  Ability to walk job sites, climb ladders, enter crawlspaces, and inspect damaged structures when necessary 
What Success Looks LikeThe ideal candidate:
  •  Does what they say they will do 
  •  Follows up relentlessly 
  •  Returns calls, texts, and emails promptly 
  •  Communicates clearly with customers, adjusters, subcontractors, and teammates 
  •  Takes ownership of problems and works toward solutions 
  •  Understands that documentation matters 
  •  Maintains a sense of urgency without sacrificing quality 
  •  Holds themselves accountable 
  •  Pays attention to details and follows projects through to completion 
  •  Understands that customer communication is just as important as writing estimates 
  •  Takes pride in delivering an exceptional customer experience from first contact through final closeout 
  •  Understands that every file represents a customer going through a difficult situation and treats them accordingly 
Why SERVPRO?At SERVPRO, we help families and businesses recover from some of the most challenging situations they will ever face. We are looking for team members who are accountable, organized, customer-focused, and willing to take ownership of their responsibilities.
This position is ideal for someone who enjoys solving problems, building relationships, managing details, and helping projects move from first notice of loss through final completion.
If you thrive in a fast-paced environment, enjoy helping people, communicate well, and take pride in doing things the right way, we would like to speak with you.
Our Mission
To make property damage "Like it never even happened."®

Join a team that values urgency, communication, accountability, teamwork, and exceptional customer service. Apply today and help us make a difference for our customers when they need us most!