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Intake Coordinator Jobs in Delaware (NOW HIRING)

HearingLife

Patient Care Coordinator

Dover, DE · On-site

$18 - $21/hr

PPI Intake and processing * Collect and verify medical insurance information for patients ... Coordinators! Comprehensive Onboarding: At HearingLife, we're committed to empowering our Team ...

Edu Prime LLC

Be Seen First

Site Coordinator - In-School Alternative Program (ISA)

Newark, DE · On-site

$21.30 - $23.50/hr

The Site Coordinator serves as a dedicated, full-time behavioral specialist and academic liaison ... intake/exit conferences. Minimum Qualifications & Requirements Minimum Qualifications and ...

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Intake Coordinator information

See Delaware salary details

$11

$21

$31

How much do intake coordinator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for intake coordinator in Delaware is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What does an intake coordinator do?

An intake coordinator manages the registration process of patients or clients as they enter a health care facility for medical services. Your responsibilities as an intake coordinator include gathering patient records, taking medical histories, and obtaining any insurance information from the patient. Qualifications for this job include a high school diploma or GED certificate, computer skills, attention to detail, and previous administrative job experience. Some employers may require you to obtain a bachelor’s degree depending on the duties of the position.

What does an intake coordinator do?

An Intake Coordinator is responsible for managing the initial process of admitting clients or patients into a healthcare or social services facility. They gather and verify necessary information, complete required paperwork, and assess the needs of new clients to ensure they are directed to the appropriate services or departments. Intake Coordinators serve as the first point of contact, often providing information, answering questions, and facilitating communication between clients, families, and staff. Their role is crucial in ensuring a smooth and efficient intake process, contributing to overall client satisfaction and care.

What are the key skills and qualifications needed to thrive as an intake coordinator, and why are they important?

To thrive as an Intake Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or social services, often with an associate’s or bachelor’s degree. Familiarity with electronic health record (EHR) systems, scheduling software, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Coordinators effectively interact with patients and staff. These skills are crucial for ensuring accurate patient intake, efficient workflow, and a positive experience for both clients and the organization.

What are the main challenges intake coordinators face when managing high volumes of client referrals?

Intake Coordinators often encounter challenges related to efficiently processing a large number of client referrals while ensuring accuracy and compassion. Balancing administrative duties, timely communication, and thorough documentation can be demanding, particularly during peak periods. Successful coordinators develop strong organizational skills and leverage technology to track cases, prioritize urgent requests, and maintain clear communication with clients and interdisciplinary teams. This role requires adaptability and attention to detail to ensure clients receive appropriate and timely services.

What is the difference between an intake coordinator and a case manager?

An intake coordinator is responsible for initial client assessments, gathering information, and scheduling services, often working at the start of a client’s engagement. A case manager oversees ongoing client needs, coordinates services, and monitors progress throughout the case, requiring strong organizational and communication skills.
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Intake Coordinator jobs near you
Infographic showing various Intake Coordinator job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $44,198 per year, or $21.2 per hour.

Patient Care Coordinator

HearingLife

Dover, DE • On-site

$18 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

HearingLife rating

6.8

Company rating: 6.8 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

Overview

Who is HearingLife:

HearingLifeis a national hearing care company and global leader in hearing healthcare built on a heritage of care, health and innovation since 1904.HearingLifeoperates more than 600 hearing care centers across 42 states. We help patients every day through personalized care and hearing aid devices. We follow a scientific, results-oriented approach to hearing healthcare thatis provided byhighly skilledand caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care. Pay: $18 - $21 per hr.

Benefits:

  • PTO & Paid Holidays
  • Work-Life balance is VERY important to us!
  • Medical, dental, vision, and HSA
  • 401K+ Match
  • Maternity Leave
  • Short Term and Long-Term Disability coverage
  • Free Life Insurance
  • Pet Insurance
  • Steeply discounted Hearing Aids and Products for you and your family members.
  • Daycare Flex Savings Plan
  • Growth and development opportunities

Responsibilities

You will act as the face of our retail clinics located around the country and in local communities. The Patient Care Coordinator (PCC) strives to ensure a positive patient experience and to help more people hear better. You do this by supporting the clinic to achieve revenue goals by attracting new patients, managing the administrative and operational functions and coordinating patient interactions and needs.

Daily Tasks:

  • Welcome all patients and maintain high level of customer service
  • Inbound and outbound phone calls, 50-75 per day
  • Schedule & confirm all patient appointments
  • PPI Intake and processing
  • Collect and verify medical insurance information for patients
  • Ordering and receiving office supplies
  • Payment processing
  • Hearing Aid supplies inventory management
  • Maintain office cleanliness
  • Uphold and maintain all HIPPA standards


Growth Opportunities at HearingLife for Patients Care Coordinators!

Comprehensive Onboarding: At HearingLife, we're committed to empowering our Team Members to excel in their roles from day one. We believe in providing a comprehensive onboarding program designed to equip individuals with the knowledge and skills necessary for success.

Hearing Instrument Specialist Apprentice Program: Learn how to be a Hearing Aid Specialist by completing clinical hours alongside a trained professional. Once completed be the provider in your own office, seeing patients and enhancing lives with hearing aid. Ask a manger about this program!

Qualifications

Education and Experience

  • High school diploma or GED required; college degree preferred.
  • Minimum of 1-2 years of experience in a customer service, administrative, or healthcare-related role.

Skills and Abilities

  • Strong interpersonal and communication skills (verbal and written).
  • Exceptional organizational skills with attention to detail.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Comfortable using technology, including scheduling software and electronic medical records (EMR) systems.

We are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, sex, national origin, disability, or veteran status.

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