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Intake Case Manager Jobs in Michigan (NOW HIRING)

SVRC Industries

Case Manager/Community Job Coach

Saginaw, MI · On-site

$18.75 - $23.75/hr

Case Manager is responsible for individuals in SVRC Vocational and Community Living Support ... Complete intake and orientation of participants to program or for services to be provided; may ...

Disability Law Group

Legal VA Case Manager

Troy, MI · On-site

$20 - $24/hr

Our team is made up of dedicated professionals across intake, applications and appeals, records, case management, attorneys, and leadership, all working collaboratively to deliver exceptional service ...

Disability Law Group Llp

SS Intake Specialist

Troy, MI · On-site

$16.75 - $22.25/hr

Our team is made up of dedicated professionals across intake, applications and appeals, records, case management, attorneys, and leadership, all working collaboratively to deliver exceptional service ...

Disability Law Group Llp

VA Intake Specialist

Troy, MI · On-site

$18 - $21/hr

Our team is made up of dedicated professionals across intake, applications and appeals, records, case management, attorneys, and leadership, all working collaboratively to deliver exceptional service ...

Disability Law Group

VA Intake Specialist

Troy, MI · On-site

$18 - $21/hr

Our team is made up of dedicated professionals across intake, applications and appeals, records, case management, attorneys, and leadership, all working collaboratively to deliver exceptional service ...

Disability Law Group

SS Intake Specialist

Troy, MI · On-site

$18 - $21/hr

Our team is made up of dedicated professionals across intake, applications and appeals, records, case management, attorneys, and leadership, all working collaboratively to deliver exceptional service ...

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Intake Case Manager information

See Michigan salary details

$12

$21

$32

How much do intake case manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for intake case manager in Michigan is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $27.02 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.
What are popular job titles related to Intake Case Manager jobs in Michigan? For Intake Case Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Intake Case Manager jobs in Michigan look for? The top searched job categories for Intake Case Manager jobs in Michigan are:
What cities in Michigan are hiring for Intake Case Manager jobs? Cities in Michigan with the most Intake Case Manager job openings:
Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,735 per year, or $22 per hour.

Case Manager/Community Job Coach

SVRC Industries

Saginaw, MI • On-site

$18.75 - $23.75/hr

Full-time

Re-posted 16 days ago

Job description

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
PRIMARY RESPONSIBILITIES:
Case Manager: Case Manager is responsible for individuals in SVRC Vocational and Community Living Support programs. Case Managers provide support to individuals based on their plan of service.
Community Job Coach: Provide individualized and small-group support services to individuals with disabilities to promote community inclusion, skill development, volunteerism, employment readiness, and successful participation in community-based activities.
ESSENTIAL JOB FUNCTIONS:
Case Manager:
  • Maintain assigned caseload and ensure participant services, documentation, reviews, and communications are completed within required timeframes.
  • Responsible for vocational rehabilitation program participants, authoring designated plans of service, implementing and/or coordinating the implementation of the plan, writing progress reviews of the plan, communicating with the designated referral contact person and/or guardians about the plan and progress.
  • Responsible for special assignments within Vocational and Community Living Support programs, as assigned by supervisor.
  • Complete intake and orientation of participants to program or for services to be provided; may include tours, conveying of rules and expectations, signing necessary documents, conducting initial interview, and eliciting participant's cooperation and interest in the program.
  • Implement person-centered plan, addendums, progress reviews at prescribed intervals.
  • Communicates (written and verbal) with referral contact person (and parent/guardian, if applicable) concerning participant's progress and/or problem development in a timely manner; informs supervisor of critical incidents immediately.
  • Coach participants on various work-related topics (e.g. appropriate grooming and dress, job seeking skills, work behaviors, how to impress a supervisor, behaviors which may lead to dismissal, potential jobs in the community, overcoming barriers, etc.).
  • Coordinate services with participants, families, guardians, referral agencies, employers, and community partners as appropriate.
  • Provide follow-along and support services to participants in community, volunteer, and employment settings to promote successful outcomes and goal achievement.
  • Transport participants as needed for program participation.
  • Communicate with job coaches or others on how to work with individual participants.
  • Maintains documentation in accordance with agency, CARF, and Community Mental Health standards and requirements.

Community Job Coach:
  • Provide support services to participants in community, volunteer, employment, and recreational settings.
  • Build on participant's abilities and strengths based on: a) available past experience and information, and b) personal observations of the individual performing job tasks.
  • Provide on-site/off-site supervision of participants at all times unless otherwise indicated by the participant's plan of service.
  • Gain a high-level knowledge of all elements of the assigned job(s), including general procedures and practices of the work site.
  • Implement participant service plans, goals, and support strategies as assigned
  • Complete required service documentation, progress notes, transportation records, incident reports, attendance records, and other agency documentation accurately and within established timelines.
  • Track and document participant time and attendance.
  • Ensure participant health, safety, dignity, and well-being while providing services in community and program settings.
  • Support participants in developing independent living, social, communication, and community participation skills.
  • Communicate participant progress, concerns, incidents, behavioral changes, and service needs to the appropriate supervisor in a timely manner.
  • Report incidents, accidents, participant injuries, and safety concerns in accordance with agency policy and established timelines.
  • Attend and successfully complete all required training and certification programs within established timeframes.

MARGINAL JOB FUNCTIONS:
  • Represent the clinic at community events, task forces, or committees as assigned.
  • Support agency initiatives by participating in pilot projects or newly developed services.
  • Promote a safe and secure environment through awareness, reporting, and use of safety protocols.
  • May participate in plan review meetings concerning a participant not assigned to your case manager workload.
  • May assist in monitoring program participants and other related work as required.
  • All other duties as assigned.

ADDITIONAL FOR DRIVERS:
  • Valid chauffeur's license and reliable transportation.
  • Observe and implement all driving, maintenance and safety factors related to the operations of the agency-owned vehicles.
  • Conduct preventative maintenance and safety checks before and after use on all agency-owned vehicles as assigned.
  • Safely assist participants entering, exiting, and riding in agency vehicles in accordance with agency training and procedures.
  • Drives gasoline or diesel-powered vans to transport rehabilitation program participants to and from community sites and volunteer sites.
  • Ensure that all appropriate documentation is completed in a timely manner. Maintains vehicle log according to agency standards.

QUALIFICATIONS:
  • Bachelor's degree in the human services field or other applicable area preferred.
  • Effective written and oral communications skills.
  • Experience working with persons with developmental disabilities.
  • Ability to work effectively with individuals with varying physical, intellectual, developmental, and behavioral support needs.
  • Ability to display reasoning; decision-making skills, and empathy.
  • Ability to use basic computer systems, electronic documentation systems, email, and agency software.
  • Ability to be CPR and First Aid certified within 90 days of hire.
  • Possession of, or ability to obtain within 90 days of hire, a valid Michigan Chauffeur License and continued eligibility to operate agency vehicles in accordance with SVRC's driver qualification policy.
  • Proficient in Microsoft Office products.
  • Successful completion of Criminal History Background Check and Drug Screen is required under the terms of agency employment.
  • Safe driving record.
  • Ability to safely transport participants and maintain eligibility to operate agency vehicles in accordance with SVRC policies.
  • Successful completion of agency sponsored defensive driving course.

PHYSICAL REQUIREMENTS:
  • Ability to walk, stand, and remain active for extended periods of time.
  • Ability to safely assist participants with mobility needs as permitted by training and agency policy.
  • Ability to lift and carry up to 25 pounds occasionally.
  • Ability to enter and exit agency vehicles repeatedly throughout the day.
  • Ability to travel throughout the community and work in a variety of community settings.

PRE-EMPLOYMENT ASSESSMENT
Candidates selected for an interview or other subsequent stage of the hiring process may be required to complete job-related assessments that measure technical proficiency and other competencies necessary for successful performance of the position.
SVRC Industries administers employment assessments in a consistent manner for similarly situated applicants. Assessments are job-related, consistent with business necessity, and reasonable accommodations will be provided to qualified applicants with disabilities upon request.
Position Requirements
Full-Time/Part-Time
Full-Time
This position is currently accepting applications.

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