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Intake Case Manager Jobs in Delaware (NOW HIRING)

Luxoft

GenAI Platform Engineering Team Lead

Wilmington, DE · On-site

$180 - $240/hr

... standards, intake, solution architecture) so that what the platform enforces matches what ... Manage priorities across platform buildout, use-case support, and vendor-delivered workstreams; re ...

PACE

Social Worker

Milford, DE · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... begin intake and continue with ongoing services. The CSW provides basic casework and consultation ... needs, ongoing case management, and advocacy to ensure participants' needs are met, and ...

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All JobsIntake Case JobsIntake Case Manager JobsIntake Case Manager Jobs in Delaware

Intake Case Manager information

See Delaware salary details

$14

$25

$37

How much do intake case manager jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for intake case manager in Delaware is $25.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.06 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.
What are popular job titles related to Intake Case Manager jobs in Delaware? For Intake Case Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Intake Case Manager jobs in Delaware look for? The top searched job categories for Intake Case Manager jobs in Delaware are:
What cities in Delaware are hiring for Intake Case Manager jobs? Cities in Delaware with the most Intake Case Manager job openings:
Intake Case Manager jobs near you

Per Diem Armed Security Officer

OPS Security Group

New Castle, DE • On-site

$17 - $21.50/hr

Full-time

Re-posted 7 days ago

OPS Security Group rating

6.2

Company rating: 6.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

59th of 116 rated security

Job description

OPS Security Group is seeking professional and customer-service-focused Enhanced Security Officers for a people-facing security role at the Hope Center in New Castle, DE. This position requires strong communication skills, professionalism, and the ability to handle high-interaction environments while maintaining safety and security standards.
Responsibilities
  • Monitor property and report suspicious activity
  • Perform ingress/egress and access control procedures
  • Conduct walking patrols throughout the property
  • Monitor CCTV and surveillance systems
  • Respond to emergencies, incidents, and alarms
  • Complete daily activity logs and incident reports
  • Assist with resident intake and screening processes
  • Support case managers during high-traffic periods
  • Enforce curfew and facility policies
  • De-escalate conflicts and maintain a professional presence
  • Build positive rapport with residents, staff, and visitors
  • Perform additional security duties as assigned
Qualifications
  • Valid Delaware Red Card required
  • High School Diploma or GED
  • Minimum 2 years of customer service experience
  • Previous security, military, law enforcement, concierge, or service industry experience preferred
  • Strong communication and de-escalation skills
  • Basic computer knowledge (email, reports, Microsoft Office, etc.)
  • Reliable transportation
  • Ability to pass background check, drug screening, and OPS training requirements
Preferred Experience
Candidates should meet at least one of the following:
  • 4 years of armed security experience
  • 3 years of military experience
  • State or federally certified law enforcement academy training
Physical Requirements
  • Ability to stand and patrol for extended periods
  • Ability to lift up to 25 lbs
  • Ability to wear a security uniform
  • Ability to pass Physical Agility Test (PAT):
    • 100-meter run in 66 seconds or less
    • 30 push-ups
    • 26 sit-ups
Additional Information
  • CPR/AED/First Aid/BLS training preferred or ability to obtain
  • Must maintain a clean and professional appearance
  • Candidates cannot have previously worked at the Hope Center

OPS Security Group is an equal opportunity employer committed to professionalism, accountability, and servant leadership.
Important Note About This Environment
This is a high-stress, high-interaction environment working with individuals who may be experiencing mental health challenges, trauma, emotional distress, or crisis situations. Candidates must be able to remain calm, professional, and emotionally controlled under pressure.
This role is not suited for individuals who become easily overwhelmed in emotionally intense environments. Prior experience in shelters, behavioral health, healthcare security, customer service, or high-contact security environments is highly preferred.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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