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Intake Case Manager Jobs in Colorado (NOW HIRING)

University of Colorado

Intake Case Manager

Boulder, CO · On-site

The Intake Case Manager is an integral part of SOAS, this position provides referral coordination and office management support to the team. The Intake Coordinator reports directly to the Program ...

ROCKY MOUNTAIN HUMAN SERVICES

Case Manager II

Denver, CO · On-site

$22.07 - $25.31/hr

The Intake Case Manager helps individuals and members get started with services by completing the initial functional assessment. This is the first eligibility step to see if a person qualifies for ...

ROCKY MOUNTAIN HUMAN SERVICES

Case Manager II

Denver, CO · On-site

$22.07 - $25.31/hr

The Intake Case Manager helps individuals and members get started with services by completing the initial functional assessment. This is the first eligibility step to see if a person qualifies for ...

DEVELOPMENTAL PATHWAYS

Case Manager - Intake

Aurora, CO · On-site

$25.10 - $28.68/hr

As an Intake Case Manager, you'll play a vital role in delivering compassionate, person-centered service and support coordination to support access to Medicaid Waiver and State General Fund services.

DEVELOPMENTAL PATHWAYS

Case Manager - Intake

Aurora, CO · On-site

$25.10 - $28.68/hr

As an Intake Case Manager, you'll play a vital role in delivering compassionate, person-centered service and support coordination to support access to Medicaid Waiver and State General Fund services.

DEVELOPMENTAL PATHWAYS INC

Case Manager - Intake

Aurora, CO · On-site

$25.10 - $28.68/hr

As an Intake Case Manager, you'll play a vital role in delivering compassionate, person-centered service and support coordination to support access to Medicaid Waiver and State General Fund services.

A&I Avenues

LTSS Intake Case Manager

Lafayette, CO · On-site +1

$23/hr

Case Managers provide Case Management to an assigned case load. They conduct eligibility determinations, develop and implement Service Plans, and provide information and resources to clients. Case ...

A&I Avenues

LTSS Intake Case Manager

Lafayette, CO · On-site

Case Managers provide Case Management to an assigned case load. They conduct eligibility determinations, develop and implement Service Plans, and provide information and resources to clients. Case ...

A&I Avenues

LTSS Intake Case Manager

Lafayette, CO · Hybrid

$23/hr

Case Managers provide Case Management to an assigned case load. They conduct eligibility determinations, develop and implement Service Plans, and provide information and resources to clients. Case ...

Voces Unidas

Intake Specialist ()

Glenwood Springs, CO · On-site

$17 - $22/hr

... case management and program services. This is an entry level, part-time, on-call position (10-20 hours per week) with hours that may fluctuate based on program needs. The role requires strong ...

Smith Agency

CASE MANAGER

Aurora, CO · On-site

$45K - $55K/yr

Provide and coordinate Case Management and protection for clients and families (where applicable) F. Assist in intake process of new clients into agency homes G. Complete, organize and maintain all ...

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Intake Case Manager information

See Colorado salary details

$15

$26

$39

How much do intake case manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for intake case manager in Colorado is $26.53, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $32.60 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.
What are popular job titles related to Intake Case Manager jobs in Colorado? For Intake Case Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Intake Case Manager jobs in Colorado look for? The top searched job categories for Intake Case Manager jobs in Colorado are:
What cities in Colorado are hiring for Intake Case Manager jobs? Cities in Colorado with the most Intake Case Manager job openings:
Intake Case Manager jobs near you

Intake Case Manager

University of Colorado Boulder

Boulder, CO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

University Of Colorado Boulder rating

8.2

Company rating: 8.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

142nd of 617 rated colleges and universities

Job description

Requisition Number:

73834

Location:

Boulder, Colorado

City

Boulder

State

Colorado

Employment Type:

University Staff

Schedule:

Full-Time

Posting Close Date:

09-Aug-2026

Date Posted:

29-Jul-2026
Close All
Job Summary
Student Outreach, Advocacy & Support (SOAS) provides non-clinical case management support to students who have experienced an unanticipated life event that may impact their ability to focus on their education goals. The Intake Case Manager is an integral part of SOAS, this position provides referral coordination and office management support to the team. The Intake Coordinator reports directly to the Program Manager for Student Outreach and Support. This position will have a primary function of working in intake and customer service; which includes referral management and assignment to the case management staff and coordination of the incoming referrals through walk-ins, phone, and email. This position is also responsible for office management and support of the SOAS student employees. This position will work directly with the case management staff and campus partners to ensure students are receiving the support they need.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
Who We Are
The Division of Student Life consists of 36 departments that provide student support and services dedicated to helping students become successful, curious, competent individuals during their time at CU Boulder. 

Student Outreach, Advocacy & Support

Student Outreach, Advocacy, & Support works with students to reduce the adverse impact of challenging situations. Staff take a holistic, non-clinical case management approach to help students address their needs or personal life events that may affect their educational career. A case manager supports a student by facilitating connections and navigating resources and services, whether on campus or in the community. We assist students' mental health, emotional well-being and safety by providing outreach, resources and referrals.
What Your Key Responsibilities Will Be
Intake and Referral Support 
  • Coordinate centralized case management process for office in collaboration with office leadership. This includes reviewing all incident reports submitted to office, creating cases, assigning cases to case managers, and coordinating care with other offices as needed through the Maxient case management software.
  • Provide entry-point services including intake and assessment, crisis intervention, information on system-wide operations (Course Drop Process, Withdrawal Process, Tuition Dispute, Retroactive Withdrawal, Incompletes, Leave of Absence, etc.), problem solving, and referrals to Case Managers and appropriate university and community resources for ongoing support.
  • Required to listen, triage information gathered, and determine next steps for complex and unique situations without precedent or guidance.
  • Application of principles of crisis management and de-escalation techniques to determine how to best assist and/or refer intensified students and parents in person or over the phone.
  • Be responsible for shared email account and incoming phone calls.
  • Obtain and review updates on distressed students and facilitate the flow of information between appropriate offices.
  • Responsible for providing support to students referred for mild, moderate, or early alert concerns as needed.
  • Communicate with parents/guardians, families, or designated emergency contacts as appropriate.
  • Coordinates follow-up and tracking of students to monitor progress and ensure compliance with recommendations; maintains confidential student records.
  • Completes documentation and maintains record keeping of student cases in Maxient, an electronic database.
Case Management 
  • Provides ongoing case management support to student referrals of varying levels.
  • Serves as a point of contact and provides consultation for campus community members who are seeking guidance and advice about our services for students who may be experiencing distress; also communicates intervention steps and procedures.
  • Respond to walk-ins and phone calls related to students in distress as needed.
  • Acquire and review information on distressed students and facilitate communication between the relevant offices both on campus and in the greater community.
  • Assist referred students in making use of university and/or community resources and services.
  • Provide one-on-one consultation with students seeking guidance and resolving educational and personal challenges; 
  • Communicate with parents/guardians, families, or designated emergency contacts as appropriate.
  • Serves as a member of the case management team and communicates current information related to cases concerning students; works closely with the leadership and assists in determining appropriate action to take on referred cases.
  • Coordinates & implements recommendations from Behavioral Intervention Team (BIT Team) regarding students as appropriate.
  • Maintains confidential student records.
  • Completes documentation and maintains record keeping of student cases in Maxient, an electronic database.
Administrative and Office Management 
  • Coordinates follow-up and tracking of students to monitor progress and ensure compliance with recommendations.
  • Provides support to case managers and case consultation, manages booking pages for case managers and leadership, and supports scheduling for the team. 
  • Prepare reports and presentations on the case management process.
  • Document student contacts and assist in the record-keeping process.
  • Assist in the collection and reporting of assessment data to provide support in compiling weekly, monthly, and annual reports to highlight SSCM accomplishments and services.
  • Assist in the maintenance of the website content, links, brochures, communication, etc.
  • Inform their supervisor of pertinent ongoing cases, projects, and possible threats, following protocol and processes. 
  • Assist with emergency operations planning, division education/training and tracking.
  • Serve on committees, task forces, and working groups as designated.
  • Represent SOAS programs and services through tabling at university and community events. 
  • Route email, phone calls, and walk-ins to SOAS staff or take messages when appropriate.
  • Oversee all purchasing and office supply acquisition for the office. Coordinates travel for all staff and prospective employees.
  • Arranges room reservations, catering, invitations/announcements, signage (if required), technology, support, etc.
  • Provide monthly reports on identified data points to the SOAS leadership team.
  • Support SOAS Leadership with other duties as assigned.
University Collaboration 
  • Manage referrals of students and provide feedback to referral agents; 
  • Coordinate with representatives from various departments including Student Conduct and Conflict Resolution, Housing and Residence Life, Office of Disability Services, University Police, Office of Victim Assistance, Counseling and Psychiatric Services, University Legal Counsel, and appropriate staff and faculty across the university; 
  • Provide connection to resources for members of the campus community, including staff, faculty, departments, and colleges. 
  • Serve as liaison for designated on- and off-campus resources.
What You Should Know
  • The work schedule is typically Monday through Friday, 8 am-5 pm. Some nights and weekends. Typically in person, with remote work available depending on the needs of the day.
What We Can Offer
  • The annual salary range for this position is $53,000-$58,240. 
  • Onboarding assistance is available within Student Life division guidelines.
  • Our outstanding benefits include:
    • Paid days off: 22 vacation days, 15 sick leave days and 11 holidays per year.
    • Access to medical, vision, dental and life insurance.
    • Tuition reimbursement.
    • A 10% employer contribution retirement plan.
    • EcoPass for free RTD rides.
    • Opportunity for career growth within the division of student life and the CU Boulder campus!
Benefits

At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County's largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage program.

Be Statements
Be courageous. Be inspired. Be Boulder.
What We Require
  • Bachelor's degree in Social Work, Counseling, Human Services, Behavioral Sciences, or a related field.
  • 2+ years of post-bachelor professional experience providing case management or individualized support.
  • Experience in crisis management and response.
  • Demonstrated ability in managing difficult and complex situations.
What You Will Need
  • Ability to interact effectively with students, faculty/staff, and parents.
  • An equity-minded professional who develops and executes strategies that are intentionally designed to support equitable outcomes for all students.
  • Excellent written and oral communication skills.
  • Knowledge of social work/case management best practices and philosophy.
  • Ability to handle multiple contending priorities, including triage and prioritization of information in a fast-paced environment.
  • Ability to work cooperatively with others within a multidisciplinary team environment.
  • Evidence of effective collaborative relationships with students, faculty, staff, and parents.
  • Demonstrated experience in facilitating training and presentations to students, staff, or faculty.
What We Would Like You to Have
  • Master's degree in Higher Education, Social Work, Counseling or a related field.
  • Experience in a higher education setting.
  • Experience using Maxient.
  • Experience on a university behavioral intervention team or threat assessment team.
Special Instructions
To apply, please submit the following materials: 

1. A current resume. 

2. Optional: A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position. 

We may request references at a later time.

Please apply by August 9, 2026 for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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