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Intake Care Manager Jobs (NOW HIRING)

St. Charles Inc

Intake Care Coordinator, CCS

Milwaukee, WI · On-site

$17.75 - $24/hr

The Intake Care Coordinator is responsible for ensuring all required initial paperwork for any new ... Maintains a caseload of up to 6 families and manages intakes as assigned. * Available during ...

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Epworth Children's Home

Intake Care Specialist

Columbia, SC · On-site

$16.50 - $22/hr

... management • Attend Bible Study with clients while on duty • Attend required trainings and ... Ability to stand, twist, bend, climb stairs, lift, and stoop in the normal course of care of the ...

Epworth Children's Home

Intake Care Specialist

Columbia, SC

$16.50 - $22/hr

... management · Attend Bible Study with clients while on duty · Attend required trainings and ... Ability to stand, twist, bend, climb stairs, lift, and stoop in the normal course of care of the ...

Assisting Hands

Care Manager

Lady Lake, FL · On-site

$26 - $34/hr

... Care Manager to serve as a vital connection between clients, families, caregivers, and the ... In this dynamic role, you will lead prospective client follow-up and new client intake efforts ...

Trinity Services, Inc.

Intake Coordinator

Joliet, IL · On-site

$45K - $47K/yr

The Access and Care Navigator manages wait lists across Network 9 programs and service locations ... Knowledge of behavioral health assessment, screening, intake, care navigation, and referral ...

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Intake Care Manager information

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$35.5K

$66.9K

$109.5K

How much do intake care manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for intake care manager in the United States is $66,944.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $79,000.00 per year, depending on experience, location, and employer.

What is the difference between Intake Care Manager vs Case Coordinator?

AspectIntake Care ManagerCase Coordinator
CredentialsRelevant certifications (e.g., healthcare, social work)Similar certifications, often with additional case management training
Work EnvironmentHealthcare facilities, social service agenciesCommunity organizations, healthcare settings
Employer & IndustryHospitals, clinics, social service agenciesNonprofits, healthcare providers, government agencies
Primary FocusInitial patient/client intake and assessmentOngoing case management and support

While both roles involve client interaction and coordination, the Intake Care Manager primarily handles initial assessments and intake processes, whereas the Case Coordinator focuses on managing ongoing client cases and services. Understanding these differences helps clarify career paths and job expectations in healthcare and social services.

What cities are hiring for Intake Care Manager jobs? Cities with the most Intake Care Manager job openings:
What are the most commonly searched types of Intake Care jobs? The most popular types of Intake Care jobs are:
What states have the most Intake Care Manager jobs? States with the most job openings for Intake Care Manager jobs include:
Intake Care Manager jobs near you

Intake / Care Coordinator

JC BestCare LLC

North Liberty, IA • On-site

$21/hr

Full-time

Posted 19 days ago

Job description

Position Summary

The Intake / Care Coordinator serves as the first point of contact for referrals and is responsible for coordinating the intake process, assessing client needs, and ensuring timely placement into JC BestCare services. This role plays a critical part in maintaining compliance, supporting client-centered care, and facilitating communication between clients, families, case managers, and internal teams.
The Coordinator ensures all applicants, host home providers, and clients meet agency and regulatory requirements while helping match individuals to appropriate services and placements.
Key Responsibilities

Intake & Referral Management

  • Receive, review, and process incoming referrals from case managers, agencies, and community partners
  • Conduct initial screenings to determine eligibility and service needs
  • Coordinate intake assessments and gather required documentation
  • Maintain accurate and up-to-date referral tracking systems
  • Communicate with referral sources regarding application status and next steps
Care Coordination & Placement

  • Match clients with appropriate host home providers or services based on needs, preferences, and compatibility
  • Coordinate move-ins, transitions, and onboarding processes for new clients
  • Collaborate with House Managers, caregivers, and leadership to ensure successful placements
  • Monitor placement stability and address concerns proactively
Documentation & Compliance

  • Ensure all intake packets, applications, and supporting documents are complete and compliant with agency, state, and federal requirements
  • Maintain organized and confidential client files (electronic and physical)
  • Track and verify required documents such as IDs, insurance, training records, and background checks
  • Ensure timely completion of service agreements and authorizations
  • Review daily progress documentation to ensure they meet billing standards. 
Client & Family Engagement

  • Serve as a liaison between clients, families, guardians, and care teams
  • Provide clear guidance on program requirements and expectations
  • Address concerns, answer questions, and provide ongoing support throughout the intake and placement process
  • Maintain a high level of professionalism and customer service
Interdepartmental Coordination

  • Work closely with HR, compliance, and operations teams to ensure both clients and providers meet onboarding requirements
  • Coordinate training schedules for host home providers and caregivers
  • Support audits, licensing reviews, and internal quality assurance processes
Reporting & Quality Assurance

  • Track key metrics such as referral volume, conversion rates, and placement timelines
  • Identify gaps in the intake and placement process and recommend improvements
  • Ensure adherence to JC BestCare policies and person-centered care practices
Required Qualifications

  • Bachelor’s degree in Social Work, Human Services, Healthcare Administration, or a related field (preferred)
  • Minimum of 2+ years of experience in case management, intake coordination, healthcare, or social services
  • Knowledge of Medicaid HCBS, IDD services, or residential care (preferred)
  • Valid driver’s license and reliable transportation
  • Ability to pass all required background checks and screenings
Required Skills & Competencies

  • Strong organizational and time management skills
  • Excellent communication and interpersonal abilities
  • Ability to multitask in a fast-paced, high-volume environment
  • Attention to detail and strong documentation skills
  • Critical thinking, problem-solving, and decision-making abilities
  • Proficiency with Microsoft Office and electronic record systems
Work Environment & Expectations

  • Office-based with occasional travel for assessments, meetings, or home visits/site visits
  • May require flexible hours based on client needs and intake demands
  • Ability to manage confidential information with integrity
  • Review member medications to ensure compliance
Performance Expectations

  • Timely processing of all referrals and applications
  • High accuracy and compliance with documentation standards
  • Effective and appropriate client-to-provider matching
  • Strong communication with stakeholders and internal teams
  • Contribution to occupancy and program growth goals
Why Join JC BestCare?

At JC BestCare, we are dedicated to empowering individuals and supporting families through compassionate, person-centered services. As an Intake/Care Coordinator, you will play a vital role in connecting individuals to safe, supportive living environments and ensuring quality care outcomes.