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Intake Care Coordinator Jobs (NOW HIRING)

St. Charles Inc

Intake Care Coordinator, CCS

Milwaukee, WI · On-site

$17.75 - $24/hr

The Intake Care Coordinator is responsible for ensuring all required initial paperwork for any new referral is submitted within a 30-day window, according to WI DHS Chapter 36. ESSENTIAL FUNCTIONS:

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Trinity Services, Inc.

Intake Coordinator

Joliet, IL · On-site

$45K - $47K/yr

The Access and Care Navigator manages wait lists across Network 9 programs and service locations ... Minimum of two years of experience in behavioral health, care coordination, intake, case management ...

Banyan

Telehealth Care Coordinator

Pompano Beach, FL · On-site

$18 - $24.50/hr

Location: Remote Key Responsibilities Telehealth Intake & Care Coordination * Conduct comprehensive telehealth intake assessments, including clinical screenings and information gathering, to ...

A Plus Care HHC

Be Seen First

Intake Home Care Coordinator

Brooklyn, NY · On-site

$20 - $26/hr

A Plus Care Licensed Home Care Agency is Hiring a Full-Time Intake Coordinator We are seeking a dedicated and professional Intake Coordinator to join our team at A Plus Care, a licensed home care ...

DNA Comprehensive Therapy Services

Care Coordinator

$19.75 - $26.50/hr

The Entry-Level Care Coordinator (Intake Coordinator) serves as a key point of contact for patients entering care and supports the clinical team by gathering information necessary for the patient ...

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How much do intake care coordinator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for intake care coordinator in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

How much does an intake coordinator make?

The average salary for an intake care coordinator is around $40,000 to $50,000 per year, depending on experience, location, and the healthcare setting. Salaries can vary based on certifications, skills, and the complexity of cases handled.

What is the highest paying job as a coordinator?

The highest paying roles for coordinators often include senior or specialized positions such as program managers, project directors, or operations managers, which typically require extensive experience and advanced certifications. These roles can offer higher salaries due to increased responsibilities and leadership requirements within organizations. Salary levels vary by industry, location, and individual qualifications.

What is an Intake Care Coordinator?

An Intake Care Coordinator is a professional who serves as the initial point of contact for patients or clients entering a healthcare or social services system. They assess the needs of individuals, gather relevant information, and help determine the appropriate services or care pathways. Intake Care Coordinators often facilitate communication between patients, families, and service providers to ensure a smooth transition into care. Their role is critical in ensuring clients receive timely and appropriate support.

What exactly does a care coordinator do?

An Intake Care Coordinator manages patient intake processes, assesses client needs, and coordinates services within healthcare or social service settings. They often communicate with clients, healthcare providers, and support teams to ensure appropriate care plans are developed and implemented efficiently.

What are some common challenges faced by Intake Care Coordinators, and how can they be managed effectively?

Intake Care Coordinators often encounter challenges such as high patient volumes, complex case management, and the need to communicate with diverse teams and clients. Managing these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and effective use of electronic health record systems. Building collaborative relationships with healthcare providers and maintaining clear, empathetic communication with patients can help ensure smooth care transitions and positive outcomes.

What does an intake coordinator do?

An intake care coordinator is responsible for gathering client information, assessing their needs, and coordinating services or referrals within healthcare or social service settings. They often communicate with clients, document details accurately, and use case management tools to ensure smooth onboarding and ongoing support.

What is the difference between Intake Care Coordinator vs Medical Office Assistant?

AspectIntake Care CoordinatorMedical Office Assistant
CredentialsHigh school diploma, certification in healthcare administration or related fieldsHigh school diploma, medical assisting certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, outpatient facilities
Primary ResponsibilitiesScheduling patient intakes, collecting patient information, coordinating careScheduling appointments, patient check-in, administrative tasks

While both roles involve patient interaction and administrative duties, the Intake Care Coordinator focuses more on patient intake and care coordination, whereas the Medical Office Assistant handles front desk and administrative support tasks. The roles often overlap but differ mainly in scope and responsibilities within healthcare settings.

What are the key skills and qualifications needed to thrive as an Intake Care Coordinator, and why are they important?

To thrive as an Intake Care Coordinator, you need strong organizational skills, knowledge of healthcare processes, and typically a background in social work, nursing, or a related field. Familiarity with electronic health records (EHR) systems, case management software, and sometimes certification in care coordination or case management is often required. Exceptional communication, empathy, and problem-solving abilities help Intake Care Coordinators effectively assess and address patient needs. These skills ensure accurate information gathering, efficient care planning, and positive patient experiences within healthcare systems.
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Intake Care Coordinator jobs near you
Infographic showing various Intake Care Coordinator job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 70% Full Time, 21% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,160 per year, or $21.2 per hour.

Intake / Care Coordinator

JC BestCare LLC

North Liberty, IA • On-site

$21/hr

Full-time

Posted 19 days ago

Job description

Position Summary

The Intake / Care Coordinator serves as the first point of contact for referrals and is responsible for coordinating the intake process, assessing client needs, and ensuring timely placement into JC BestCare services. This role plays a critical part in maintaining compliance, supporting client-centered care, and facilitating communication between clients, families, case managers, and internal teams.
The Coordinator ensures all applicants, host home providers, and clients meet agency and regulatory requirements while helping match individuals to appropriate services and placements.
Key Responsibilities

Intake & Referral Management

  • Receive, review, and process incoming referrals from case managers, agencies, and community partners
  • Conduct initial screenings to determine eligibility and service needs
  • Coordinate intake assessments and gather required documentation
  • Maintain accurate and up-to-date referral tracking systems
  • Communicate with referral sources regarding application status and next steps
Care Coordination & Placement

  • Match clients with appropriate host home providers or services based on needs, preferences, and compatibility
  • Coordinate move-ins, transitions, and onboarding processes for new clients
  • Collaborate with House Managers, caregivers, and leadership to ensure successful placements
  • Monitor placement stability and address concerns proactively
Documentation & Compliance

  • Ensure all intake packets, applications, and supporting documents are complete and compliant with agency, state, and federal requirements
  • Maintain organized and confidential client files (electronic and physical)
  • Track and verify required documents such as IDs, insurance, training records, and background checks
  • Ensure timely completion of service agreements and authorizations
  • Review daily progress documentation to ensure they meet billing standards. 
Client & Family Engagement

  • Serve as a liaison between clients, families, guardians, and care teams
  • Provide clear guidance on program requirements and expectations
  • Address concerns, answer questions, and provide ongoing support throughout the intake and placement process
  • Maintain a high level of professionalism and customer service
Interdepartmental Coordination

  • Work closely with HR, compliance, and operations teams to ensure both clients and providers meet onboarding requirements
  • Coordinate training schedules for host home providers and caregivers
  • Support audits, licensing reviews, and internal quality assurance processes
Reporting & Quality Assurance

  • Track key metrics such as referral volume, conversion rates, and placement timelines
  • Identify gaps in the intake and placement process and recommend improvements
  • Ensure adherence to JC BestCare policies and person-centered care practices
Required Qualifications

  • Bachelor’s degree in Social Work, Human Services, Healthcare Administration, or a related field (preferred)
  • Minimum of 2+ years of experience in case management, intake coordination, healthcare, or social services
  • Knowledge of Medicaid HCBS, IDD services, or residential care (preferred)
  • Valid driver’s license and reliable transportation
  • Ability to pass all required background checks and screenings
Required Skills & Competencies

  • Strong organizational and time management skills
  • Excellent communication and interpersonal abilities
  • Ability to multitask in a fast-paced, high-volume environment
  • Attention to detail and strong documentation skills
  • Critical thinking, problem-solving, and decision-making abilities
  • Proficiency with Microsoft Office and electronic record systems
Work Environment & Expectations

  • Office-based with occasional travel for assessments, meetings, or home visits/site visits
  • May require flexible hours based on client needs and intake demands
  • Ability to manage confidential information with integrity
  • Review member medications to ensure compliance
Performance Expectations

  • Timely processing of all referrals and applications
  • High accuracy and compliance with documentation standards
  • Effective and appropriate client-to-provider matching
  • Strong communication with stakeholders and internal teams
  • Contribution to occupancy and program growth goals
Why Join JC BestCare?

At JC BestCare, we are dedicated to empowering individuals and supporting families through compassionate, person-centered services. As an Intake/Care Coordinator, you will play a vital role in connecting individuals to safe, supportive living environments and ensuring quality care outcomes.