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Intake Associate Jobs in North Carolina (NOW HIRING)

The Millennium Group

Work Intake Associate

Charlotte, NC · On-site

$17 - $18.18/hr

About the RoleAn imaging Associate is responsible for opening mail, preparing, and scanning ... This position reports directly to the Work Intake Team Leader with dotted line reporting to the ...

The Millennium Group

Work Intake Associate

Charlotte, NC · On-site

$17 - $18.18/hr

With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely ... This position reports directly to the Work Intake Team Leader with dotted line reporting to the ...

Mosaic Pediatric Therapy

Intake Manager

Charlotte, NC · On-site

Minimum of 4 years' experience in healthcare intake-related role with evidence of progressive growth. * 2+ years of leadership experience managing a team greater than 5 associates. * Experience ...

AdaptHealth

Intake Specialist

North Wilkesboro, NC · On-site

$16.25 - $21.75/hr

Intake Specialist The Intake Specialist plays a vital role in supporting patient access to care by ... High School Diploma, Associate's degree in relatable field, Healthcare Administration, Business ...

AdaptHealth, LLC

Intake Specialist

North Wilkesboro, NC

$16.25 - $21.75/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays ... High School Diploma, Associate's degree in relatable field, Healthcare Administration, Business ...

AdaptHealth LLC

Intake Specialist

North Wilkesboro, NC · On-site

$16.25 - $21.75/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays ... High School Diploma, Associate's degree in relatable field, Healthcare Administration, Business ...

AdaptHealth

Intake Specialist

Cary, NC · On-site

$18 - $24.25/hr

Intake Specialist The Intake Specialist plays a vital role in supporting patient access to care by ... High School Diploma, Associate's degree in relatable field, Healthcare Administration, Business ...

AdaptHealth LLC

Intake Specialist

Cary, NC · On-site

$18 - $24.25/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays ... High School Diploma, Associate's degree in relatable field, Healthcare Administration, Business ...

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All JobsIntake Associate JobsIntake Associate Jobs in North Carolina

Intake Associate information

See North Carolina salary details

$12

$23

$36

How much do intake associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for intake associate in North Carolina is $23.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $29.28 per hour, depending on experience, location, and employer.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.
What are the most commonly searched types of Intake jobs in North Carolina? The most popular types of Intake jobs in North Carolina are:
What cities in North Carolina are hiring for Intake Associate jobs? Cities in North Carolina with the most Intake Associate job openings:
Intake Associate jobs near you
Infographic showing various Intake Associate job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,305 per year, or $23.7 per hour.

Work Intake Associate

The Millennium Group (TMG)

Charlotte, NC • On-site

Full-time

Posted 19 days ago

The Millennium Group rating

6.6

Company rating: 6.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

310th of 485 rated business services

Job description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

About the Role
An imaging Associate is responsible for opening mail, preparing, and scanning documents into the company's workflow system. These documents include forms, bank checks, correspondence and various legal documents The documents must be processed within a specific time frame that aligns with the regulations that govern their specific industry. This position reports directly to the Work Intake Team Leader with dotted line reporting to the Site Manager.

Responsibilities:

  • • Open and sort mail received from multiple mail delivery vendors.
    • Identify transactional VS non-transactional documents and prepare them for scanning into the workflow system.
    o Ensure documents are in the correct order.
    o Insert admin sheets as needed.
    o Create batch cover sheets.
    o Use desktop scanner to scan documents into workflow.
    • File documents according to client's secure storage requirements.
    • Process proof documents to be returned to the customer (original documents such as birth/death/marriage certificates, passports etc)
    • Purge documents that have aged out of their storage date.
    • Process live checks via a remote deposit process.
    o Monitor a 're-scan' queue.

Location & Commitments

• Part-Time Position
• Voluntary overtime will be requested as needed to meet business needs.

Qualifications and Requirements:

  • High School diploma or equivalent
  • Must be able to pass background check, fingerprint check and credit check
  • Must be fully proficient in using the following Microsoft tools.
  • Outlook
  • Word
  • Excel - data entry
  • Must be able to use multiple screens to navigate multiple systems/windows
  • Must be able to type 55WPM and use 10-key
  • Prior experience data entry or administrative services a plus
  • Good written and verbal communication skills
  • Comfortable working in a fast- paced environment
  • Comfortable working under a deadline
  • Strong attention to detail

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