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Intake Associate Jobs in Massachusetts (NOW HIRING)

Intake Assessor

Waltham, MA ยท On-site

$28.21/hr

Springwell is seeking an Intake Assessor to help people have their voice heard about their care ... The applicant has an Associate's Degree and at least 3 years' experience working with elders or ...

Springwell is seeking an Intake Assessor to help people have their voice heard about their care ... The applicant has an Associate's Degree and at least 3 years' experience working with elders or ...

... Associates, and various administrative departments across the firm. This position is responsible ... New Business Intake * Support the firm's new business intake process by thoroughly reviewing and ...

... Associates, and various administrative departments across the firm. This position is responsible ... New Business Intake * Support the firm's new business intake process by thoroughly reviewing and ...

... Associates, and various administrative departments across the firm. This position is responsible ... New Business Intake * Support the firm's new business intake process by thoroughly reviewing and ...

Build and optimize the legal request intake process, ensuring clear routing, prioritization, and SLA accountability across the organization. * Serve as the primary liaison for conflict checks and ...

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Intake Associate information

See Massachusetts salary details

$14

$28

$43

How much do intake associate jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for intake associate in Massachusetts is $28.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.54 and $35.19 per hour, depending on experience, location, and employer.

What is an intake associate?

An intake associate is a professional responsible for collecting and organizing client information during the initial contact or assessment phase. They often work in healthcare, social services, or legal settings, using data entry skills and communication to ensure accurate documentation and smooth case processing.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are Intake Associates?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What job makes $10,000 a month without a degree?

An Intake Associate typically does not earn $10,000 a month without specialized experience or advanced skills. High-paying roles that can reach this level without a degree often include sales, real estate, or entrepreneurship, which rely on performance, networking, and skills rather than formal education. These roles may require certifications, licenses, or significant experience to achieve such income levels.

What are some common challenges Intake Associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What are the key skills and qualifications needed to thrive as an Intake Associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, surgeons, or executive positions in finance and technology. These roles often require advanced skills, certifications, or significant experience, and may involve freelance or contract work with high hourly rates. Such earnings are uncommon and usually associated with high-demand expertise or entrepreneurial ventures.

How much does an intake coordinator make?

An intake coordinator's average salary varies by location and experience, but typically ranges from $35,000 to $50,000 annually. In some regions, salaries can be higher depending on the healthcare or social services setting, with additional benefits often included. The role requires strong organizational skills and familiarity with electronic health records or case management systems.
What are the most commonly searched types of Intake jobs in Massachusetts? The most popular types of Intake jobs in Massachusetts are:
What job categories do people searching Intake Associate jobs in Massachusetts look for? The top searched job categories for Intake Associate jobs in Massachusetts are:
What cities in Massachusetts are hiring for Intake Associate jobs? Cities in Massachusetts with the most Intake Associate job openings:
Intake Assessor

Intake Assessor

Springwell, Inc.

Waltham, MA โ€ข On-site

$28.21/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 9 days ago


Job description

Springwell is seeking an Intake Assessor to help people have their voice heard about their care needs! We offer a hybrid work environment with no weekends, evenings, nights or holidays, with flexible schedules available.
The compensation for this role is $28.21/hr for a 37.5 hour work-week.
DESCRIPTION:
  • Conduct comprehensive, in-person assessments with older adults to determine their needs and eligibility for in-home services through the state-subsidized Home Care program.
  • Create care plans and coordinate services with a network of vendor agencies as part of an interdisciplinary team.
  • Review community resources and care options to empower consumers to make informed decisions about their care.
  • Communicate and consult with family members, other Springwell staff, and community professionals.

QUALIFICATIONS:
  • Bachelor's Degree or higher.
  • Applicants without a Bachelor's Degree may be considered if:
    • The applicant has an Associate's Degree and at least 3 years' experience working with elders or providing case management services; OR
    • The applicant has completed at least 50% of coursework required for a Bachelor's Degree and agrees to complete the remaining coursework within a 3 year period.
  • Experience working with computers, entering data, and running reports.
  • Applicant must have a reliable car, current driver's license, and safe driving record.

GENEROUS BENEFITS:
  • 3 weeks of vacation in first year
  • Birthday off
  • 13 paid holidays
  • 3 paid personal days
  • 15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
  • Health & dental insurance with employer contribution
  • Life and long-term disability insurance at no cost to employee
  • Flexible Spending Plan
  • Employee Assistance Plan
  • 401K Retirement Savings Plan w/ employer contribution
  • Mileage reimbursement
  • Flexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4 day work week, 4.5 day work week, telecommuting work option, remote work option
  • Employee referral bonuses
  • Free parking
  • Commitment to promoting from within

ABOUT US:
For more than 40 years, Springwell has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence.
We are committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference - each and every member of our staff. We are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities.
We believe in and are looking for new staff who embrace:
  • Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support.
  • Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service.
  • Transparency: While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible.