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Intake Assistant Jobs in Silver Spring, MD (NOW HIRING)

Pyramid Healthcare

Intake Coordinator PRN- Evenings

Bowie, MD · On-site

$17.50 - $23.75/hr

Job Title: Intake Coordinator PRN Evenings Location: Prince George County Shift: 3pm-11:30pm ... Contact Probation/Parole/Employer if needed for the client and assist in obtaining a letter for ...

Pyramid Healthcare

Intake Coordinator PRN- Weekends

Bowie, MD · On-site

$17.50 - $23.75/hr

Job Title: Intake Coordinator PRN Weekends Location: Prince George County Shift: 3pm-11:30pm ... Contact Probation/Parole/Employer if needed for the client and assist in obtaining a letter for ...

Compass Health Center

Intake Therapist

Falls Church, VA · On-site

$77K - $98K/yr

Facilitate group therapy and family therapy, as needed (e.g., when intake census is lower, intake therapist may be requested to assist with proving coverage leading groups or covering family therapy ...

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Intake Assistant information

See Silver Spring, MD salary details

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How much do intake assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for intake assistant in Silver Spring, MD is $20.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $24.09 per hour, depending on experience, location, and employer.

What is an intake assistant?

Intake Assistants are professionals who help organizations process new clients, patients, or applicants by gathering essential information, completing required paperwork, and ensuring all initial documentation is accurate and complete. They often serve as the first point of contact, assessing needs and directing individuals to appropriate services or departments. Intake Assistants work in a variety of settings, including healthcare, legal, social services, and education, and play a crucial role in streamlining the onboarding process. Their attention to detail and communication skills are vital for ensuring a smooth and efficient intake experience.

What are some common challenges intake assistants face when managing high volumes of client inquiries?

Intake Assistants often encounter challenges related to balancing multiple client inquiries, prioritizing urgent requests, and maintaining accurate records in fast-paced environments. Effective time management and strong communication skills are essential for handling sensitive information while ensuring each client receives prompt and professional attention. Additionally, Intake Assistants must adapt to evolving procedures and collaborate closely with team members to streamline workflows and avoid bottlenecks.

What are the key skills and qualifications needed to thrive as an intake assistant, and why are they important?

To thrive as an Intake Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry or administrative support, often supported by a high school diploma or equivalent. Experience with client management systems, office software like Microsoft Office Suite, and sometimes knowledge of HIPAA or similar regulations is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Assistants excel in client-facing situations. These skills ensure accurate information gathering, smooth client onboarding, and efficient case processing, which are vital for organizational effectiveness.

What is the difference between Intake Assistant vs Medical Receptionist?

AspectIntake AssistantMedical Receptionist
CredentialsHigh school diploma, some roles may require certification in healthcare administrationHigh school diploma, certification in medical office administration often preferred
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling appointments, initial patient intakeChecking in patients, managing appointments, handling phone calls, administrative tasks

Intake Assistants focus on collecting patient information and initial intake procedures, while Medical Receptionists handle front-desk duties like check-ins and scheduling. Both roles work in healthcare settings but have distinct primary functions.

What are the most commonly searched types of Intake jobs in Silver Spring, MD?

The most popular types of Intake jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Intake Assistant jobs?

Cities near Silver Spring, MD with the most Intake Assistant job openings:

Intake Assistant jobs near you
Infographic showing various Intake Assistant job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,225 per year, or $20.3 per hour.

ABE Intake Assessment Specialist

Baltimore City Community College

MD • On-site

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Salary: $55,000.00 - $60,000.00 Annually
Location : Harbor (WDCE)
Job Type: Full-Time Staff
Job Number: 202500198
Department: Workforce Dev & Cont. Education
Opening Date: 07/23/2026
FLSA: Exempt
Bargaining Unit: EX
About Baltimore City Community College
Founded in 1947, Baltimore City Community College (BCCC) is comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College's campus is located in West Baltimore and courses are offered throughout the City. With its broad range of degree, certificate, and continuing education programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves over 7,500* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that over 50 nations are represented within the student body.
* Based on the annual unduplicated credit and non-credit headcount for FY 2023.
Description/Job Summary
The Intake Assessment Specialist (IAS) serves as the first point of contact for prospective adult learners and plays a critical role in ensuring a positive, student-centered onboarding experience. Reporting to the Director of Adult Basic Education (ABE), the IAS is responsible for conducting learner intake, administering standardized assessments (TABE, CASAS and other approved assessments), determining educational functioning levels, recommending appropriate class placement, and supporting learner success upon registration.
Responsibilities/Duties
  • Conduct intake interviews and student advising with determining eligibility for Adult Basic Education, GED®, English Language Services, and workforce training classes or programs.
  • Coordinate and facilitate orientation, registration, intake, and assessment sessions.
  • Administer, monitor, and interpret assessment scores (i.e. TABE, CASAS...etc.) and other approved standardized assessments in accordance with Maryland Department of Labor policies.
  • Determine appropriate educational functioning levels and recommend appropriate instructional placement and class modality.
  • Coordinate the managed recruitment process, including student scheduling and waitlist management.
  • Maintain accurate learner records and documentation for the Management Information Specialist to report in LACES and institutional databases.
  • Monitor data quality and assist with implementation of the program's Data Quality Plan.
  • Communicate with instructors regarding learner placement, attendance, academic progress, and instructional support needs.
  • Coordinate referrals to tutoring, digital literacy services, career pathways, workforce programs, disability support services, and community resources.
  • Work collaboratively with the Instructional Specialist (IS) to support learners with disabilities, English language learners, and other special populations.
  • Manage the Adult Basic Education/ GED Testing Center, including scheduling, compliance, inventory, ordering supplies, and storage of testing materials.
  • Supervise and train Testing Center staff and ensure compliance with standardized testing protocols.
  • Attend Maryland Department of Labor Intake Assessment Specialist meetings, Communities of Practice, and required professional development.
  • Provide training and technical assistance to instructors and program staff regarding assessment policies and procedures.
  • Assist with recruitment, outreach, student orientations, and community engagement activities.
  • Prepare reports related to enrollment, attendance, student No Show, assessment outcomes, measurable skill gains, and learner performance.
  • Perform other duties as assigned to support Adult Basic Education program operations.

Required Qualifications
  • Bachelor's degree from an accredited college or university in Adult Education, Education, Counseling, Human Services, Social Work, Psychology, Public Administration, or a closely related field.
  • Minimum of two (2) years of professional experience in adult education, workforce development, higher education, student services, or a related field.
  • Experience conducting student intake, advising, educational assessments, or academic placement.
  • Experience administering or learning standardized assessments such as TABE, CASAS, GED Ready®, or similar assessments.
  • Knowledge of adult learning principles and student-centered practices.
  • Strong customer service, communication, interpersonal, and organizational skills.
  • Demonstrated ability to work effectively with culturally and linguistically diverse populations.
  • Proficiency with Microsoft Office Suite and database or student information systems.
  • Ability to analyze data, maintain accurate records, and ensure compliance with federal and state reporting requirements.
  • Ability to work occasional evenings and weekends based on program needs.

Preferred Qualifications
  • Master's degree in Adult Education, Higher Education, Counseling, Educational Leadership, Human Services, or a related field.
  • Experience working in an Adult Education and Family Literacy Act (AEFLA) or Workforce Innovation and Opportunity Act (WIOA)-funded program.
  • Current TABE Administrator Certification or the ability to obtain certification within six months of hire.
  • Experience using DRC, Banner, CANVAS or other student information systems.
  • Experience supervising testing center operations or assessment staff.
  • Knowledge of Maryland Department of Labor - Adult Education policies and performance measures.
  • Experience with student retention initiatives, measurable skill gains, and data quality monitoring.
  • Bilingual proficiency (Spanish or another language commonly spoken in Baltimore) is preferred.

BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.
BCCC is committed to providing a workplace free from discrimination or harassment. We expect every member of the BCCC community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.
Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome
Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.
It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete.
To request an accommodation during the application or interview process, please email
For technical assistance, please contact NEOEDs Applicant Support Line at 855-524-5627 or Email: support@governmentjobs.com if your needing help with your online applicant account. Applicant Support is available between 6 a.m. - 5 p.m. Pacific Time, Monday through Friday.
BCCC is the only community college in Baltimore City, one of 16 community colleges in Maryland, and both a higher education institution and a State of Maryland agency.
As a state agency, the College is able to offer full-time, permanent PIN employees a host of benefits including a competitive salary and tuition remission. New College PIN employees will be invited to discuss benefit options with a personnel officers.
Benefits extended to all full-time PIN employees are as follows.
(Click on medical and retirement plans for more detailed information)
  • : (PPO, EPO, and/or HMO medical plans), vision and dental plans (PPO or DHMO)
  • : include the State Employees' Pension, Teachers Pension Systems, Optional Retirement Programs (ORP) and the Law Enforcement Officer Pension System.
  • Supplemental Retirement Plans - 401(k), 403(b) and 457
  • Leave: 22 days of Annual Leave, 15 days of Sick Leave, 3 Personal Leave days, Leave Bank membership opportunities, 9 Holidays and a Winter Holiday break (5 days) observed between the Christmas and New Year's Day holidays
  • Tuition Remission to institutions within the University System of Maryland (USM)
  • Professional Development opportunities

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