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Intake Assistant Jobs in Ontario (NOW HIRING)

Direct IME

Intake Coordinator (32746)

Markham, ON

$22 - $25/hr

The Intake Coordinator handles all aspects of a referral from receipt of referral through ... In the employment and insurance sector we assist in facilitating healthy employees and satisfied ...

LionStone Care

$17 - $22/hr

Feed residents or assist with meals, ensuring proper nutrition and hydration, and monitor food and fluid intake. * Monitor and report changes in residents' physical, emotional, or behavioral ...

Linds & Associates

Legal Assistant

Richmond Hill, ON · On-site

Junior Legal Assistant Richmond Hill Our client, a friendly general law practice, is growing and in ... intake of work and maintaining the calendar and critical dates of transactions. In addition you ...

Linds & Associates

Legal Assistant

Richmond Hill, ON · On-site

Junior Legal Assistant Richmond Hill Our client, a friendly general law practice, is growing and in ... intake of work and maintaining the calendar and critical dates of transactions. In addition you ...

LionStone Care

$15.75 - $17.75/hr

Feed residents or assist with meals, ensuring proper nutrition and hydration, and monitor food and fluid intake. * Monitor and report changes in residents' physical, emotional, or behavioral ...

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All JobsIntake JobsIntake Assistant JobsIntake Assistant Jobs in Ontario

Intake Assistant information

See Ontario salary details

$12

$15

$19

How much do intake assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for intake assistant in Ontario is $15.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.83 per hour, depending on experience, location, and employer.

What is an intake assistant?

Intake Assistants are professionals who help organizations process new clients, patients, or applicants by gathering essential information, completing required paperwork, and ensuring all initial documentation is accurate and complete. They often serve as the first point of contact, assessing needs and directing individuals to appropriate services or departments. Intake Assistants work in a variety of settings, including healthcare, legal, social services, and education, and play a crucial role in streamlining the onboarding process. Their attention to detail and communication skills are vital for ensuring a smooth and efficient intake experience.

What are some common challenges intake assistants face when managing high volumes of client inquiries?

Intake Assistants often encounter challenges related to balancing multiple client inquiries, prioritizing urgent requests, and maintaining accurate records in fast-paced environments. Effective time management and strong communication skills are essential for handling sensitive information while ensuring each client receives prompt and professional attention. Additionally, Intake Assistants must adapt to evolving procedures and collaborate closely with team members to streamline workflows and avoid bottlenecks.

What are the key skills and qualifications needed to thrive as an intake assistant, and why are they important?

To thrive as an Intake Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry or administrative support, often supported by a high school diploma or equivalent. Experience with client management systems, office software like Microsoft Office Suite, and sometimes knowledge of HIPAA or similar regulations is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Assistants excel in client-facing situations. These skills ensure accurate information gathering, smooth client onboarding, and efficient case processing, which are vital for organizational effectiveness.

What is the difference between Intake Assistant vs Medical Receptionist?

AspectIntake AssistantMedical Receptionist
CredentialsHigh school diploma, some roles may require certification in healthcare administrationHigh school diploma, certification in medical office administration often preferred
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling appointments, initial patient intakeChecking in patients, managing appointments, handling phone calls, administrative tasks

Intake Assistants focus on collecting patient information and initial intake procedures, while Medical Receptionists handle front-desk duties like check-ins and scheduling. Both roles work in healthcare settings but have distinct primary functions.

What are the most commonly searched types of Intake jobs in Ontario?

The most popular types of Intake jobs in Ontario are:

What cities in Ontario are hiring for Intake Assistant jobs?

Cities in Ontario with the most Intake Assistant job openings:

Intake Assistant jobs near you
Infographic showing various Intake Assistant job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,553 per year, or $15.7 per hour.

Intake Assessor

College of Nurses of Ontario

Toronto, ON

CA$108K - CA$129K/yr

Full-time

Posted 9 days ago

Key responsibilities

  • Assesses applicant information to determine risk and suitability for registration.

  • Prepares reports and drafts decisions, agreements, undertakings, and terms for review by the Registration Committee.

  • Contributes to and identifies areas for process improvements.

Job description

JOB DESCRIPTION


Job Title: Intake Assessor * 2

Job Status: 1 Permanent, 1 Temporary (12 months) Existing position vacancies

Team: Documentation & Information Verification
Reports to: Manager, Documentation & Information Verification

Job Level: 6

I. JOB PURPOSE
Supports applicants with health conditions and/or matters related to conduct and character through the assessment of their suitability and eligibility to practice nursing using their knowledge of the Regulated Health Professions Act, Nursing Act, the Human Rights Code, and Intake policies.

II. KEY RESPONSIBILITIES

  • Assesses applicant information to determine risk and suitability for registration by handling intake and investigative concerns for applicants with history of academic dishonesty, criminal records, competency concerns, unregistered practitioners; analyzes information to determine appropriate regulatory response.
  • Supports the Registrar and CEO or the Registration Committee by preparing reports for their review and decision; prepares and presents referral information to Registration Committee and responds to questions; drafts decisions, agreements, undertakings and/or terms, conditions, and limitations.
  • Contributes to and identifies areas for process improvements.

III. REQUIRED QUALIFICATIONS

Education and Experience

  • Regulated professional with a university degree in the health field (e.g., BScN, MSW, MScPT, MScOT) or professionals with experience working in regulation.
  • Three to five years relevant experience in investigations, risk management, quality practice, professional regulation, and procedural fairness.

Organizational Competencies
Consistently demonstrate CNO's Organizational Competencies:

  • Innovation - Curiously cultivate new ideas with a desire to learn and a collective focus on the best outcome.
  • Integrity - Conduct every interaction with fairness, honesty, and mutual respect.
  • Collaboration - Work with the right people at the right time to make the best-informed decision.
  • Well-being - Care for the physical, mental, spiritual, and emotional needs of ourselves and others.

Job Competencies, Knowledge, Skills

  • Attention to Detail - Requires close attention to details when reviewing information to assess if the applicant meets requirements, carefully reviews documents for authenticity and inconsistencies. Develops methods for organizing and tracking information and identifies key details when reviewing information from multiple sources.
  • Communication - Uses effective verbal and written communication skills to respond to inquiries, draft decisions, and share information with applicants, system partners, Registrar and CEO, and Registration Committee members. Messages are clear, shared in a timely manner, and ensure confidentiality and sensitivity to difficult situations. Adjusts communication delivery when difficulty in understanding arises.
  • Analytical and Critical Thinking - Uses knowledge and understanding of the Regulated Health Professions Act, Nursing Act, and the Human Rights Code to analyze significant and diverse amounts of information in the assessment of the applicant's suitability and eligibility to practice nursing.
  • Planning and Organizing - Identifies competing priorities and uses excellent case management skills to assess, prioritize, and balance conflicting demands. Implements processes to facilitate time management.
  • Problem Solving - Analyzes information to determine appropriate regulatory response and proposes solution when preparing health and/or conduct referrals to the Registrar and CEO identifying the main issue, considering relevant facts, presenting options available and its implications and making recommendations that will address the issue.

Hiring Range:

$108,073.00 - $114,845.00

Full Salary Range:

$108,073.00 - $129,688.00

Applications must be submitted by 11:59 p.m. the day before the closing date.

To be considered, applications must be submitted through CNO's recruitment portal, Workday. Unfortunately, CNO is unable to process applications received through other channels.

Our DEI Commitment

The College of Nurses of Ontario protects the public by promoting safe nursing practice. We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require Code-protected accommodation at any time during the recruitment process, please contact careers@cnomail.org citing "Request for Accommodation" in the subject line.

Land Acknowledgement

The College of Nurses of Ontario (CNO) operates on the traditional, ancestral and unceded territories of many Indigenous communities across Ontario which continue to be home to Indigenous peoples. CNO's office is in Toronto, on land that is the traditional territory of many nations including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples.

Our hiring process may use artificial intelligence (AI) tools to assist in screening applications.

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