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Intake Assistant Jobs in Ontario (NOW HIRING)

1to1 Rehab

Intake Coordinator

Gormley, ON · On-site

... and Therapy Assistants provide services in homes, long-term care facilities, and schools in the ... Intake Coordinator Location: 15 Gormley Industrial Ave, Unit 3. Whitchurch-Stouffville, ON L0H 1G0 ...

Direct IME

Intake Coordinator (32746)

Markham, ON

$22 - $25/hr

The Intake Coordinator handles all aspects of a referral from receipt of referral through ... In the employment and insurance sector we assist in facilitating healthy employees and satisfied ...

Smokey Point Behavioral Hospital

$36 - $52/hr

Notify and assist the on-call doctor with patient interviews. * Obtain administrative approval for all admissions. * Complete admission paperwork following hospital policy. * Maintain an intake log ...

Aurora Mental Health & Recovery

CA$99K - CA$118K/yr

... life. * Assist clients to evaluate strengths and symptoms, and set their own goals. * Guide and ... intake assessments, and delivering individual, family, or group therapy. * Licensed Therapist or ...

Linds & Associates

Legal Assistant

Richmond Hill, ON

Junior Legal Assistant Richmond Hill Our client, a friendly general law practice, is growing and in ... intake of work and maintaining the calendar and critical dates of transactions. In addition you ...

Linds & Associates

Legal Assistant

Richmond Hill, ON

Junior Legal Assistant Richmond Hill Our client, a friendly general law practice, is growing and in ... intake of work and maintaining the calendar and critical dates of transactions. In addition you ...

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Intake Assistant information

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How much do intake assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for intake assistant in Ontario is $15.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.83 per hour, depending on experience, location, and employer.

What is an intake assistant?

Intake Assistants are professionals who help organizations process new clients, patients, or applicants by gathering essential information, completing required paperwork, and ensuring all initial documentation is accurate and complete. They often serve as the first point of contact, assessing needs and directing individuals to appropriate services or departments. Intake Assistants work in a variety of settings, including healthcare, legal, social services, and education, and play a crucial role in streamlining the onboarding process. Their attention to detail and communication skills are vital for ensuring a smooth and efficient intake experience.

What are some common challenges intake assistants face when managing high volumes of client inquiries?

Intake Assistants often encounter challenges related to balancing multiple client inquiries, prioritizing urgent requests, and maintaining accurate records in fast-paced environments. Effective time management and strong communication skills are essential for handling sensitive information while ensuring each client receives prompt and professional attention. Additionally, Intake Assistants must adapt to evolving procedures and collaborate closely with team members to streamline workflows and avoid bottlenecks.

What are the key skills and qualifications needed to thrive as an intake assistant, and why are they important?

To thrive as an Intake Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry or administrative support, often supported by a high school diploma or equivalent. Experience with client management systems, office software like Microsoft Office Suite, and sometimes knowledge of HIPAA or similar regulations is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Assistants excel in client-facing situations. These skills ensure accurate information gathering, smooth client onboarding, and efficient case processing, which are vital for organizational effectiveness.

What is the difference between Intake Assistant vs Medical Receptionist?

AspectIntake AssistantMedical Receptionist
CredentialsHigh school diploma, some roles may require certification in healthcare administrationHigh school diploma, certification in medical office administration often preferred
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling appointments, initial patient intakeChecking in patients, managing appointments, handling phone calls, administrative tasks

Intake Assistants focus on collecting patient information and initial intake procedures, while Medical Receptionists handle front-desk duties like check-ins and scheduling. Both roles work in healthcare settings but have distinct primary functions.

What are the most commonly searched types of Intake jobs in Ontario?

The most popular types of Intake jobs in Ontario are:

What cities in Ontario are hiring for Intake Assistant jobs?

Cities in Ontario with the most Intake Assistant job openings:

Intake Assistant jobs near you
Infographic showing various Intake Assistant job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,553 per year, or $15.7 per hour.

Intake Coordinator

1to1 Rehab

Gormley, ON • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

About us

1to1 Rehab is an accredited niche therapy service provider known for our strength in Speech-Language Pathology, Physiotherapy, Occupational Therapy, and Nutritional services. 1to1's team of Speech-Language Pathologists, Occupational Therapists, Physiotherapists, Registered Dietitians, and Therapy Assistants provide services in homes, long-term care facilities, and schools in the Greater Toronto Area to clients of all ages.

Our clients are diverse in age and culture, and our therapists have the training, sensitivity, and experience to meet their wide-ranging needs. We pride ourselves on a philosophy that balances clinical excellence with a concern for the person, and care for overall well-being: One to One Individualized Care.


Job Details


Position: Intake Coordinator


Location: 15 Gormley Industrial Ave, Unit 3. Whitchurch-Stouffville, ON L0H 1G0


Regular Hours: Monday - Friday 8:30 AM-4:30 PM


Evening Hours: Monday - Friday (Bi-Monthly) 12:30 PM-8:30 PM and on-call remotely that weekend


Job Description


  • Processing referrals and assign to a clinician
  • Follow up with all referrals and tracking of clients in referral software
  • Build relationships with clients and stakeholders
  • Processing client services reports and updates
  • Conducting quality control checks
  • Keep up to date with protocols, procedures, and workflows and ensure all targets are met
  • Working directly with clinicians to troubleshoot and resolve issues as they arise
  • Continuously communicating with other Intake team members to ensure information is disseminated to all team members
  • Perform accurate, detailed data entry
  • Answering phone calls and directing the call to the appropriate person if applicable
  • Complete ad hoc tasks


    Job Requirements


    • Very strong attention to detail
    • Be proactive, solutions-oriented, and able to multi-task
    • Ability to prioritize under pressure
    • Communicate effectively, both verbally and in writing
    • Exceptional organizational and communication abilities
    • Ability to work autonomously and also as part of a team
    • Compassionate, caring, strong listening skills, empathic, and a high level of patience
    • Intermediate to strong skills in excel
    • Ability to work in a fast pace setting
    • Ability to use good judgment in assessing a situation
    • Exhibit superior customer service skills that reflect sensitivity to the needs of clients
    • Health Care and Home Care experience is considered an asset


    Please be advised that only qualified applicants will be contacted for an interview. Thank you for your interest in 1to1.


    Use of AI in Recruitment

    Please note that AIassisted tools may be used during parts of the recruitment process to support consistency and efficiency. All final hiring decisions are made by human reviewers.


    Commitment to Inclusion

    1to1 Rehab is a caring, inclusive, and respectful workplace. We value the diversity of our clients and our team. We are committed to providing accommodations throughout the recruitment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation, please contact Human Resources.

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