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Insurance Virtual Assistant Jobs in Indiana (NOW HIRING)

The Medical Assistant is a key component of our care team and works closely with a primary care ... virtual care, employer paid life and disability insurance, and choice in medical/dental plans ...

The Medical Assistant is a key component of our care team and works closely with a primary care ... virtual care, employer paid life and disability insurance, and choice in medical/dental plans ...

New

Medical Assistant

Fort Wayne, IN · On-site

$21 - $25/hr

The Medical Assistant is a key component of our care team and works closely with a primary care ... virtual care, employer paid life and disability insurance, and choice in medical/dental plans ...

The Medical Assistant is a key component of our care team and works closely with a primary care ... virtual care, employer paid life and disability insurance, and choice in medical/dental plans ...

The Medical Assistant is a key component of our care team and works closely with a primary care ... virtual care, employer paid life and disability insurance, and choice in medical/dental plans ...

The Medical Assistant is a key component of our care team and works closely with a primary care ... virtual care, employer paid life and disability insurance, and choice in medical/dental plans ...

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Insurance Virtual Assistant information

See Indiana salary details

$10

$23

$32

How much do insurance virtual assistant jobs pay per hour?

As of May 31, 2026, the average hourly pay for insurance virtual assistant in Indiana is $23.22, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Virtual Assistant, and why are they important?

To thrive as an Insurance Virtual Assistant, you need a solid understanding of insurance processes, strong organizational skills, and prior administrative or customer service experience. Familiarity with CRM software, insurance management platforms, and office productivity tools is typically required. Excellent communication, attention to detail, and the ability to multitask remotely are standout soft skills. These competencies ensure efficient client support, accurate documentation, and smooth workflow management in a virtual insurance environment.

What are the main responsibilities of an Insurance Virtual Assistant on a typical workday?

An Insurance Virtual Assistant typically manages tasks such as responding to client inquiries, processing insurance applications, scheduling appointments, preparing policy documents, and maintaining client records. They often support insurance agents or brokers by handling administrative duties, following up on leads, and ensuring all paperwork is accurate and compliant. Collaboration is mostly remote, so strong communication skills and the ability to work independently are essential. Additionally, adapting to various software platforms used in the insurance industry is a common part of the role.

What are Insurance Virtual Assistants?

Insurance Virtual Assistants are remote professionals who support insurance agencies or agents with administrative, customer service, and clerical tasks. Their duties can include managing emails, scheduling appointments, handling data entry, assisting with claims processing, and maintaining client records. By taking over routine tasks, they help insurance professionals focus on sales and client relations, boosting efficiency and productivity. Many insurance companies hire virtual assistants to provide flexible, cost-effective support without needing in-office staff.

What is the difference between Insurance Virtual Assistant vs Insurance Customer Service Representative?

AspectInsurance Virtual AssistantInsurance Customer Service Representative
CredentialsBasic administrative skills, familiarity with insurance terminologyCustomer service skills, insurance knowledge, sometimes licensing
Work EnvironmentRemote, freelance or contract basisOffice or call center, in-person or remote
Employer & Industry UsageInsurance agencies, brokers, online platformsInsurance companies, agencies, customer support centers
Common Search & Comparison IntentAdministrative support, virtual assistance rolesCustomer support, claims handling, policy inquiries

While both roles support the insurance industry, an Insurance Virtual Assistant primarily handles administrative tasks remotely, whereas an Insurance Customer Service Representative interacts directly with clients, often in a call center or office setting. The virtual assistant role offers flexibility and focuses on administrative efficiency, while the customer service role emphasizes direct client communication and support.

What job categories do people searching Insurance Virtual Assistant jobs in Indiana look for? The top searched job categories for Insurance Virtual Assistant jobs in Indiana are:
What cities in Indiana are hiring for Insurance Virtual Assistant jobs? Cities in Indiana with the most Insurance Virtual Assistant job openings:
Infographic showing various Insurance Virtual Assistant job openings in Indiana as of May 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 54% In-person, and 46% Remote job distribution, with an average salary of $48,291 per year, or $23.2 per hour.
Medical Assistant

$21 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Marathon Health rating

7.5

Company rating: 7.5 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

217th of 864 rated healthcare providers


Job description

Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.

Highlights of working at Marathon Health:

  • Competitive health benefits that start 1st of month after start date
  • 15 days of PTO plus paid holidays
  • No out-of-pocket cost for scrubs
  • Pay Range: $21.00-25.00/hr The actual offer may vary dependent upon geographic location and the candidate's years of experience and/or skill level.

About Us

At Marathon Health we are building the most trusted, accessible and personalized healthcare experience alongside our patients and clients. With 20+ years' experience from our shared organizations, we hold a unified goal of building deep, trusted and lasting relationships with our patients and clients. As Marathon Health, we are guided by our core principles of Patients First, Courage, Ingenuity, Community, and Fun.

About the Role

We are currently looking for an experienced Medical Assistant to join our team. The Medical Assistant is a key component of our care team and works closely with a primary care physician to deliver excellent patient care and provide an exceptional guest experience to our patients. Because of our unique model, our Medical Assistants oversee the full spectrum of the patient experience- acting both as a Medical Receptionist as well as assuming clinical responsibilities of a Medical Assistant.

Essential Duties and Responsibilities

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

  • Escorts patients to room and ensures that exam rooms are thoroughly cleaned and stocked
  • Reviews previous medical information and gathers any relevant updated health information from the patient to inform the provider
  • Take vitals, perform blood draws, give injections, bandage wounds, assist with procedures. Work with the contracted labs for additional tests
  • Prepares and administers approved medications and immunizations via oral, topical, inhaled, intramuscular, subcutaneous or intradermal at the direction of and upon written order from the Provider
  • Partners with other members of the care team to develop individual patient plan of care including identifying and working to address gaps in care
  • Front desk duties, including: patient scheduling, medical record requests and abstraction, documentation, coordinate specialist visits, referrals, and other care outside of the clinic,check-in, check-out, etc.
  • Records accurate and pertinent data in the medical record according to documentation guidelines
  • Process test results and provide the patient with timely results via e-message, mail or phone as directed in written instructions by the Provider
  • Participates in outreach to patients to drive engagement among eligible patient groups
  • Maintains clinical and office supplies and equipment for treatments

About You

  • Minimum of 1 year of experience working as a Medical Assistant, preferably in Primary Care. May vary based on clinic needs
  • Graduation from a formal Medical Assistant program or other related program
  • National or state-specific MA certification or registration is strongly preferred. MA certification or registration is required for employment in States where certification/registration is required.
  • CPR/BLS certification required at time of start date
  • Phlebotomy experience is preferred

We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.

Marathon Benefits Summary

We believe in empowering teammates to do their best work and build better healthcare. Below are some of our benefit offerings. Eligibility is based on 24/hr week.

  • Health and Well-Being: Free Marathon membership for in person and virtual care, employer paid life and disability insurance, and choice in medical/dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans. Benefits are effective on the first of the month following date of hire.
  • Financial Support: Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program
  • Lifestyle: Paid time off for vacation, sick leave, and more.

For more information, visit our careers page.


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