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Insurance Virtual Assistant Jobs in Indianapolis, IN

SCA Health

Administrative Assistant

Indianapolis, IN · On-site

$24/hr

... insurance, and more. Please visit, to learn more about our benefits. Your ideas should inspire ... Must be able to work in a participative team culture and independently as a virtual assistant

SCA Health

Administrative Assistant

Indianapolis, IN · On-site

$22 - $24/hr

... insurance, and more. Please visit, to learn more about our benefits. Your ideas should inspire ... Must be able to work in a participative team culture and independently as a virtual assistant

SCA Health

Administrative Assistant

Indianapolis, IN

$22 - $24/hr

... insurance, and more. Please visit, to learn more about our benefits. Your ideas should inspire ... Must be able to work in a participative team culture and independently as a virtual assistant

Promoted2

Remote Insurance Agent

Indianapolis, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

HMG Careers

Remote Insurance Agent

Anderson, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

HMG Careers

Remote Life Insurance Agent

Anderson, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

EverDriven

Account Manager, Indianapolis

Indianapolis, IN · On-site +1

$60K - $70K/yr

... * Assist in managing the daily service of accounts in addition to recruiting, vetting and ... Virtual Doctor Visits with $0 Co-Pay * Life Insurance (company paid) * Short Term Disability ...

Premise Health

Medical Assistant

Columbus, IN · On-site

$16.50 - $21.25/hr

... insurance, a 401(k) program with company match, paid holidays and vacation time, a company ... to virtual primary care and virtual behavioral health at no cost for team members and their ...

HMG Careers

Sales Executive - Remote

Anderson, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Northwest Bank

Senior Virtual Loan Processor

Fishers, IN · On-site

$28 - $33/hr

... insurance documentation, payoffs, tax transcripts and other reports as needed for each loan file ... * Assist with application and phone volume overflow from as needed * Perform outbound calling as ...

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All JobsInsurance JobsInsurance Virtual Assistant JobsInsurance Virtual Assistant Jobs in Indianapolis, IN

Insurance Virtual Assistant information

See Indianapolis, IN salary details

$11

$23

$32

How much do insurance virtual assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for insurance virtual assistant in Indianapolis, IN is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $26.20 per hour, depending on experience, location, and employer.

What is an insurance virtual assistant?

Insurance Virtual Assistants are remote professionals who support insurance agencies or agents with administrative, customer service, and clerical tasks. Their duties can include managing emails, scheduling appointments, handling data entry, assisting with claims processing, and maintaining client records. By taking over routine tasks, they help insurance professionals focus on sales and client relations, boosting efficiency and productivity. Many insurance companies hire virtual assistants to provide flexible, cost-effective support without needing in-office staff.

What are the key skills and qualifications needed to thrive as an insurance virtual assistant, and why are they important?

To thrive as an Insurance Virtual Assistant, you need a solid understanding of insurance processes, strong organizational skills, and prior administrative or customer service experience. Familiarity with CRM software, insurance management platforms, and office productivity tools is typically required. Excellent communication, attention to detail, and the ability to multitask remotely are standout soft skills. These competencies ensure efficient client support, accurate documentation, and smooth workflow management in a virtual insurance environment.

What is the difference between Insurance Virtual Assistant vs Insurance Customer Service Representative?

AspectInsurance Virtual AssistantInsurance Customer Service Representative
CredentialsBasic administrative skills, familiarity with insurance terminologyCustomer service skills, insurance knowledge, sometimes licensing
Work EnvironmentRemote, freelance or contract basisOffice or call center, in-person or remote
Employer & Industry UsageInsurance agencies, brokers, online platformsInsurance companies, agencies, customer support centers
Common Search & Comparison IntentAdministrative support, virtual assistance rolesCustomer support, claims handling, policy inquiries

While both roles support the insurance industry, an Insurance Virtual Assistant primarily handles administrative tasks remotely, whereas an Insurance Customer Service Representative interacts directly with clients, often in a call center or office setting. The virtual assistant role offers flexibility and focuses on administrative efficiency, while the customer service role emphasizes direct client communication and support.

What are the main responsibilities of an insurance virtual assistant on a typical workday?

An Insurance Virtual Assistant typically manages tasks such as responding to client inquiries, processing insurance applications, scheduling appointments, preparing policy documents, and maintaining client records. They often support insurance agents or brokers by handling administrative duties, following up on leads, and ensuring all paperwork is accurate and compliant. Collaboration is mostly remote, so strong communication skills and the ability to work independently are essential. Additionally, adapting to various software platforms used in the insurance industry is a common part of the role.
What are popular job titles related to Insurance Virtual Assistant jobs in Indianapolis, IN? For Insurance Virtual Assistant jobs in Indianapolis, IN, the most frequently searched job titles are:
What job categories do people searching Insurance Virtual Assistant jobs in Indianapolis, IN look for? The top searched job categories for Insurance Virtual Assistant jobs in Indianapolis, IN are:
What cities near Indianapolis, IN are hiring for Insurance Virtual Assistant jobs? Cities near Indianapolis, IN with the most Insurance Virtual Assistant job openings:
Insurance Virtual Assistant jobs near you
Infographic showing various Insurance Virtual Assistant job openings in Indianapolis, IN as of August 2026, with employment types broken down into 77% Full Time, 16% Part Time, and 7% Contract. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $48,509 per year, or $23.3 per hour.

Administrative Assistant

SCA Health

Indianapolis, IN • On-site

$24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

SCA Health rating

7.4

Company rating: 7.4 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

266th of 887 rated healthcare providers

Job description

Overview
At SCA Health, we believe health care is about people - the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.
As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.
What sets SCA Health apart isn't just what we do, it's how we do it. Each decision we make is rooted in seven core values:
  • Clinical quality
  • Integrity
  • Service excellence
  • Teamwork
  • Accountability
  • Continuous improvement
  • Inclusion

Our values aren't empty words - they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you'll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.
At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.
Your ideas should inspire change. If you join our team, they will.
Responsibilities
** This is an office based position in the Indianapolis, IN location. The work schedule will be Monday - Friday and the work hours can be anywhere between from 8am - 5:30pm EST **
Provide administrative support to Business Office Manager and Tech Support Analyst. Professional, friendly, and welcoming appearance and demeanor are essential. Day-to-day responsibilities will include but are not limited to Shipping/Receiving, Packaging, Sorting/Sending Mail, Basic Level IT Equipment troubleshooting, Inventory, Greeting Guests, Assisting with coordination of onsite events, Assisting with creation of distributable office wide email and TV communications and assisting with completing ad hoc requests/tasks. Medical Records, Credentialing, Accounts Payable, Compliance, Mitel, and other duties as assigned. The ability to work well under pressure and with grace in a fast-paced environment is necessary.
Key Responsibilities
  • Receive, Sort and Distribute daily mail and packages
  • Assist with shipping and receiving equipment
  • Initial review and fulfillment of EquipCBO Tickets (Equipment requests, etc.)
  • Responsible for office supplies and equipment and is the secondary contact for building maintenance items
  • Point of contact for Medical Record requests from the storage facility
  • Responsible for the general phone line for CBO East (Indianapolis, Grandview, Birmingham)
  • Monitors on-site business office in Indianapolis
  • Mitel Support Partner- troubleshoot issues, set up new phone lines, liaison with the vendor
  • Level One troubleshooting of basic teammate IT equipment
  • Assist with basic IT support tasks, as assigned
  • Coordinate meetings/conference calls, prepare agendas, and reserve and set up facilities
  • Complete expense reports timely, ensuring appropriate documentation is collected and processed
  • Process letters, memos, faxes, and other documents
  • Off-site meeting planning including securing a facility, rooming lists, banquet needs, etc.
  • Must be able to work in a participative team culture and independently as a virtual assistant
  • Compose confidential correspondence and reports in a timely manner

Qualifications
Requirements:
  • Minimum of a High School Diploma/GED is required
  • Must live within a daily commutable distance to the Indianapolis, IN office
  • 2 years of experience in a medically related (business or clinical) environment; surgery center experience a plus
  • Basic understanding of Revenue Cycle Operations
  • Proficient computer experience with Outlook, Teams, Excel, Word, Medical Billing Software and Applications
  • Good communication skills and phone etiquette required

Preferred Skills:
  • Associate Degree/Bachelor Degree preferred
  • Medical terminology knowledge preferred
  • Experience with SharePoint and Microsoft365 preferred
USD $22.00/Hr. USD $24.00/Hr.

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