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Insurance Verification Manager Jobs in Tennessee

  • Medical

... Manages multiple phone lines efficiently and with excellent customer service skills and telephone etiquette. 8. Verifies all medical benefits for scheduled exams and communicates medical insurance ...

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Insurance Verification Manager information

See Tennessee salary details

$34K

$75.1K

$111.2K

How much do insurance verification manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for insurance verification manager in Tennessee is $75,149.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,400.00 and $89,900.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Verification Manager vs Insurance Verification Specialist?

AspectInsurance Verification ManagerInsurance Verification Specialist
CredentialsHigh school diploma; often some healthcare or insurance certificationsHigh school diploma; certifications may enhance prospects
Work EnvironmentSupervisory role overseeing verification teams in healthcare settingsPerforming verification tasks within healthcare or insurance offices
Employer & Industry UsageHospitals, clinics, insurance companiesHospitals, clinics, insurance providers
Primary ResponsibilitiesManaging verification processes, team oversight, ensuring accuracyVerifying insurance coverage, data entry, contacting insurers

The main difference is that the Insurance Verification Manager oversees verification teams and processes, while the Insurance Verification Specialist focuses on executing verification tasks. The manager has more supervisory responsibilities, whereas the specialist handles day-to-day verification activities.

What are some common challenges an insurance verification manager faces, and how can they effectively address them?

Insurance Verification Managers often encounter challenges such as navigating frequently changing insurance policies, managing high volumes of verification requests, and ensuring accurate communication between patients, providers, and insurance companies. Staying updated on policy changes and developing standardized procedures can help streamline the verification process. Additionally, fostering strong relationships with both internal teams and external contacts is essential for quickly resolving discrepancies and ensuring timely patient care.

What are the key skills and qualifications needed to thrive as an insurance verification manager?

To thrive as an Insurance Verification Manager, you need expertise in insurance policies, benefits verification, and healthcare billing, often supported by a bachelor's degree in a related field and experience in medical administration. Familiarity with insurance verification software, EHR systems, and claims management platforms is typically required. Strong leadership, attention to detail, and effective communication skills help you manage teams and resolve complex verification issues. These competencies ensure accurate patient billing, reduce claim denials, and support efficient revenue cycle operations in healthcare organizations.

What does an insurance verification manager do?

An Insurance Verification Manager oversees the process of verifying patients' insurance coverage and benefits prior to medical services being rendered. They manage a team responsible for confirming insurance eligibility, obtaining pre-authorizations, and ensuring accurate billing information. Their work helps prevent claim denials, reduces financial risk for healthcare providers, and ensures a smooth experience for patients. This role requires strong attention to detail, knowledge of insurance policies, and leadership skills.
What are the most commonly searched types of Insurance Verification jobs in Tennessee? The most popular types of Insurance Verification jobs in Tennessee are:
What are popular job titles related to Insurance Verification Manager jobs in Tennessee? For Insurance Verification Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Insurance Verification Manager jobs in Tennessee look for? The top searched job categories for Insurance Verification Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Insurance Verification Manager jobs? Cities in Tennessee with the most Insurance Verification Manager job openings:
Infographic showing various Insurance Verification Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $75,149 per year, or $36.1 per hour.

Insurance Verification Specialist

Tennessee Orthopaedic Alliance

Brentwood, TN • On-site

$16 - $19.75/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 12 days ago


Tennessee Orthopaedic Alliance rating

7.1

Company rating: 7.1 out of 10

Based on 19 frontline employees who took The Breakroom Quiz


Job description

***Work at Home***
Tennessee Orthopaedic Alliance is the largest orthopaedic surgery group in Nashville and Middle Tennessee. TOA concentrates on the diagnosis and treatment of disorders and injuries of the musculoskeletal system which allow our patients to live their best life. Ninety plus years later we are advancing the practice of orthopaedic surgery throughout the state.
There are a number of reasons why TOA is an employer of choice; here are a few of them:
  • Stability- TOA has been in Middle Tennessee since 1926 and has expanded to over 20 locations across the state!
  • Impact- TOA's team members use our careers - whether in our clinics or our business office - to make a positive difference in the community by building relationships and helping patients live their best life.
  • Work Environment- The TOA team focuses on fostering an excellent working environment; one of positivity, collaboration, job satisfaction, and engagement.
  • Total Rewards- TOA offers competitive salaries based on the current Middle Tennessee wage market, plus a comprehensive suite of benefits, including Medical, Dental, Paid Time Off, and more. Our 401(k) plan provides a company match, safe harbor match and profit sharing match to go along with your contributions.

The Insurance Verification Specialist is responsible for the timely verification of medical insurance benefits. Day-to-day activities may include all or some of the essential functions listed below depending upon individual experience / knowledge and the needs of the organization which are subject to change from time to time.
  • Utilizes the Workflow Daily Appointment Report for your site as a primary source for insurance verification and determining insurance compatibility with TOA's managed care plans.
  • Adhere to best practices standards in performing day-to-day follow-up tasks. This includes following procedures outlined in the "VOI Training/Procedure Manual".
  • Place phone calls to patients, patient's family/significant other, insurance companies, and facility personnel in an attempt to acquire information necessary to verify.
  • Responsible to resolves any issues with coverage, referrals, precertification and escalate complicated issues to the immediate manager. Also must have a basic knowledge and understanding of what a referral and an authorization are.
  • Enters and ensures information in the insurance fields is correct to its entirety. If incorrect, information in the system must be updated appropriately. This includes moving any VOB'S, authorizations and clinical referrals. If encounters were billed incorrectly to a now corrected insurance, you must email collections so claims can be rebilled if needed.
  • Familiar with a variety of the facility concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals.

Requirements
  • High school diploma required
  • 2-4 years of experience in insurance verification preferred
  • Must have experience reading and understanding payer eligibility electronic returns, and the ability to differentiate between insurance plans, copay, deductible, and coinsurance
  • Requires accuracy, attention to detail, ability to follow directions, and organization skills

TOA is an equal opportunity employer. TOA conducts drug screens and background checks on applicants who accept employment offers
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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