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Insurance Verification Coordinator Jobs in Tennessee

Dental Office

Insurance Coordinator

Clarksville, TN · On-site

... Coordinator to join our growing Orthodontic practice in Clarksville, TN. This in-office role is ... Verify orthodontic insurance benefits and eligibility * Process and post insurance payments and ...

Summit Dental

Insurance Coordinator

Clarksville, TN · On-site

... Coordinator to join our growing Orthodontic practice in Clarksville, TN. This in-office role is ... Verify orthodontic insurance benefits and eligibility * Process and post insurance payments and ...

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$12

$22

$36

How much do insurance verification coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for insurance verification coordinator in Tennessee is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $27.50 per hour, depending on experience, location, and employer.

What does an insurance verification coordinator do?

An Insurance Verification Coordinator is responsible for verifying patients’ insurance coverage prior to medical appointments or procedures. They contact insurance companies to confirm benefits, coverage details, and pre-authorization requirements. Their work ensures that the healthcare provider receives accurate reimbursement and that patients are aware of their financial responsibilities. This role is critical for reducing claim denials and streamlining the billing process.

What skills and qualifications are needed to be an insurance verification coordinator?

To thrive as an Insurance Verification Coordinator, you need a solid understanding of insurance policies, medical terminology, and prior authorization processes, typically supported by a high school diploma or associate degree. Familiarity with healthcare billing software, electronic health records (EHRs), and payer portals is essential. Strong attention to detail, excellent communication, and organizational skills set top performers apart in this role. These abilities ensure accurate and timely verification, minimize claim denials, and support seamless patient care and revenue cycle management.

What are common challenges faced by insurance verification coordinators and how can they be managed?

Insurance Verification Coordinators often encounter challenges such as navigating complex insurance policies, managing high volumes of verification requests, and dealing with frequent changes in coverage or payer requirements. Staying organized, maintaining up-to-date knowledge of insurance guidelines, and utilizing verification software can help manage these challenges efficiently. Strong communication skills are also essential, as coordinators regularly interact with patients, providers, and insurance representatives to clarify information and resolve discrepancies.

What is the difference between Insurance Verification Coordinator vs Insurance Billing Specialist?

AspectInsurance Verification CoordinatorInsurance Billing Specialist
Primary RoleVerify patient insurance coverage and benefits before servicesProcess and submit insurance claims for payment
CredentialsTypically requires high school diploma or equivalent; certifications like Certified Healthcare Access Associate (CHAA) are commonHigh school diploma or equivalent; certifications like Certified Professional Biller (CPB) are common
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Employer & Industry UsageUsed in healthcare to ensure coverage before treatmentUsed in healthcare to manage claims and reimbursements

The Insurance Verification Coordinator focuses on confirming patient insurance details prior to services, while the Insurance Billing Specialist handles the claims process afterward. Both roles are essential in healthcare revenue cycle management and often work closely together to ensure smooth patient billing and reimbursement processes.

What are the most commonly searched types of Insurance Verification jobs in Tennessee?

The most popular types of Insurance Verification jobs in Tennessee are:

What cities in Tennessee are hiring for Insurance Verification Coordinator jobs?

Cities in Tennessee with the most Insurance Verification Coordinator job openings:

Insurance Verification Coordinator jobs near you

Insurance Verifier

United Surgical Partners International Inc (USPI)

Memphis, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

United Surgical Partners International rating

5.3

Company rating: 5.3 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Full-Time Insurance Verification Coordinator

At St. Francis Surgery Center, we believe health and care are inseparable. We are committed to providing a high-quality, service-oriented environment where patients receive exceptional surgical care in a safe, efficient, and compassionate setting. 

Our facility is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC) and is a physician-owned ambulatory surgery center. We offer advanced surgical technology and support a wide range of specialties, allowing our physicians to deliver outstanding patient care.

St. Francis Surgery Center is seeking a dedicated, detail-oriented, and customer-focused Insurance Verification Coordinator to join our team. This full-time role is responsible for ensuring accurate verification of patient insurance coverage, obtaining required authorizations, communicating financial responsibilities, and supporting denial prevention efforts. The ideal candidate will possess strong organizational skills, knowledge of insurance processes, and a commitment to delivering exceptional patient service.

Please note: this role requires in-person attendance at the center.
Responsibilities
  • Verify patient insurance eligibility, benefits, deductibles, copayments, coinsurance, and out-of-pocket responsibilities prior to scheduled procedures.
  • Obtain required prior authorizations, referrals, and pre-certifications to ensure procedures are approved before the date of service.
  • Communicate effectively with insurance companies, physician offices, and patients to resolve coverage issues and insurance discrepancies.
  • Educate patients regarding estimated financial responsibility, including copays, deductibles, and non-covered services.
  • Collaborate with scheduling, clinical, business office, and physician office staff to ensure all insurance requirements are met and procedures proceed as scheduled.
  • Maintain accurate and up-to-date patient records, authorization information, and insurance verification documentation within applicable systems.
  • Monitor authorization and verification activities to help prevent insurance denials and reimbursement delays.
  • Assist with the investigation and resolution of insurance-related denials, authorization discrepancies, and payer issues in collaboration with the billing team.
  • Support smooth patient registration, check-in, and revenue cycle processes through timely and accurate insurance verification.
  • Perform additional clerical and administrative duties as assigned to support business office operations.
Qualifications
  • High school diploma or equivalent required; associate degree preferred.
  • Previous experience in insurance verification, patient registration, medical billing, or revenue cycle operations required.
  • Knowledge of commercial insurance, Medicare, Medicaid, and authorization requirements.
  • Strong communication, organizational, and customer service skills.
  • Proficiency with electronic medical records and practice management systems.
  • Ability to manage multiple priorities in a fast-paced ambulatory surgery center environment.

What We Offer


As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

  • Medical, dental, vision, and prescription coverage
  • Life and AD&D coverage
  • Availability of short- and long-term disability
  • Flexible financial benefits including FSAs and HSAs
  • 401(k) and access to retirement planning
  • Paid holidays and vacation

Who We Are:

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to deliver first-class ambulatory solutions across the United States, with a focus on efficiency, clinical excellence, and patient-centered care.

We are committed to fostering an inclusive culture that respects and values diversity. By embracing individual contributions and perspectives, we strengthen our ability to serve our patients, partners, and communities.

#USP-123

#LI-KB3


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