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Insurance Verification Coordinator Jobs in Tennessee

Pennant

Insurance Authorization Coordinator

Nashville, TN · On-site

$17.75 - $22.25/hr

Insurance Authorization Coordinator- Home Health and Hospice Join Pennant's dynamic insurance ... Establish and monitor the process for the team to re-verify eligibility on the 1st and 5th of each ...

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Dream Dental

Patient Coordinator

Goodlettsville, TN

$16 - $21.25/hr

Description Patient Coordinator - Dream Dental Goodlettsville, Tennessee Dream Dental is growing ... Experience with scheduling, insurance verification, treatment planning, or check-in/check-out is a ...

Lifepoint Health

Admissions Coordinator

Nashville, TN · On-site

$18.50 - $25.25/hr

The Admissions Coordinator will work under the direction of the Director of Business Development and be responsible for patient admissions, insurance verification and other insurance verification ...

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Insurance Verification Coordinator information

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How much do insurance verification coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for insurance verification coordinator in Tennessee is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $27.50 per hour, depending on experience, location, and employer.

What does an insurance verification coordinator do?

An Insurance Verification Coordinator is responsible for verifying patients’ insurance coverage prior to medical appointments or procedures. They contact insurance companies to confirm benefits, coverage details, and pre-authorization requirements. Their work ensures that the healthcare provider receives accurate reimbursement and that patients are aware of their financial responsibilities. This role is critical for reducing claim denials and streamlining the billing process.

What skills and qualifications are needed to be an insurance verification coordinator?

To thrive as an Insurance Verification Coordinator, you need a solid understanding of insurance policies, medical terminology, and prior authorization processes, typically supported by a high school diploma or associate degree. Familiarity with healthcare billing software, electronic health records (EHRs), and payer portals is essential. Strong attention to detail, excellent communication, and organizational skills set top performers apart in this role. These abilities ensure accurate and timely verification, minimize claim denials, and support seamless patient care and revenue cycle management.

What are common challenges faced by insurance verification coordinators and how can they be managed?

Insurance Verification Coordinators often encounter challenges such as navigating complex insurance policies, managing high volumes of verification requests, and dealing with frequent changes in coverage or payer requirements. Staying organized, maintaining up-to-date knowledge of insurance guidelines, and utilizing verification software can help manage these challenges efficiently. Strong communication skills are also essential, as coordinators regularly interact with patients, providers, and insurance representatives to clarify information and resolve discrepancies.

What is the difference between Insurance Verification Coordinator vs Insurance Billing Specialist?

AspectInsurance Verification CoordinatorInsurance Billing Specialist
Primary RoleVerify patient insurance coverage and benefits before servicesProcess and submit insurance claims for payment
CredentialsTypically requires high school diploma or equivalent; certifications like Certified Healthcare Access Associate (CHAA) are commonHigh school diploma or equivalent; certifications like Certified Professional Biller (CPB) are common
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Employer & Industry UsageUsed in healthcare to ensure coverage before treatmentUsed in healthcare to manage claims and reimbursements

The Insurance Verification Coordinator focuses on confirming patient insurance details prior to services, while the Insurance Billing Specialist handles the claims process afterward. Both roles are essential in healthcare revenue cycle management and often work closely together to ensure smooth patient billing and reimbursement processes.

What are the most commonly searched types of Insurance Verification jobs in Tennessee?

The most popular types of Insurance Verification jobs in Tennessee are:

What cities in Tennessee are hiring for Insurance Verification Coordinator jobs?

Cities in Tennessee with the most Insurance Verification Coordinator job openings:

Insurance Verification Coordinator jobs near you

Insurance Authorization Coordinator

Synergy Shared Services

Nashville, TN • On-site

$17.75 - $22.25/hr

Full-time

Re-posted 26 days ago

Job description

Insurance Authorization Coordinator- Home Health and Hospice  

Join Pennant’s dynamic insurance authorization team as the Insurance Authorization Coordinator! We are looking for an exceptional team player to orchestrate the crucial function of securing timely and accurate insurance authorizations for our patients. Your expertise will be key to ensuring uninterrupted care and optimizing our financial health. 

About the Role 

You will be responsible for all aspects of payer authorization. This role demands deep knowledge of payer requirements, strong ownership skills, and meticulous attention to detail to ensure every patient's services are appropriately covered from admission through discharge. 

Key Responsibilities 

  • Initial Authorization: Oversee the timely and accurate submission and tracking of all initial insurance authorization requests for home health and hospice patients. 

  • Collaboration and Communication: Work closely and effectively with the scheduling teams to coordinate start of care and ensure clinical services are only delivered after authorization is confirmed. 

  • 485 and Add-On Authorization: Direct the process for obtaining authorization following the 485 (Plan of Care) submission and managing all add-on insurance authorizations when required for changes in the patient's plan of care (e.g., increased visits, new services). 

  • Ongoing Eligibility Management: Establish and monitor the process for the team to re-verify eligibility on the 1st and 5th of each month for all active patients to proactively identify and resolve any changes in insurance status. 

  • Payer Relations: Serve as the escalation point for complex authorization denials or issues, communicating directly with various insurance carriers. 

  • Compliance and Reporting: Ensure all authorization processes are compliant with payer contracts and regulatory standards. Generate reports on authorization status, denial rates, and turnaround times. 

Qualifications 

Required: 

  • Minimum of 3 years of dedicated experience in insurance verification and authorization, specifically within Home Health or Hospice. 

  • Expert knowledge of Medicare, Medicaid, and commercial insurance authorization processes and documentation requirements for episodic and per diem payments. 

  • Proficiency in using electronic medical record (EMR) systems and authorization tracking software. 

Preferred: 

  • Associate's or Bachelor's degree in Business, Finance, Healthcare Administration, or a related field. 

  • Experience with utilization review and appeals processes. 

Skills and Competencies 

  • Superior analytical and organizational skills with an unwavering attention to detail. 

  • Exceptional ability to navigate complex payer portals and communication channels. 

  • Excellent interpersonal skills for effective collaboration with clinical and scheduling staff. 

  • Proven ability to lead a team in a high-volume, deadline-driven environment. 

  • Strong commitment to regulatory compliance and ethical billing practices. 

If you are a results-oriented authorization expert ready to lead a critical function that ensures our patients receive the care they need, apply today! 

The employer for this position is stated in the job posting.  The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.  Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.  More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.