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Insurance Transcription information

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How much do insurance transcription jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for insurance transcription in the United States is $22.63, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.00 per hour, depending on experience, location, and employer.

What is insurance transcription?

Insurance transcription is the process of converting audio recordings related to insurance matters—such as claims interviews, adjuster reports, and recorded statements—into written documents. These transcriptions are essential for record-keeping, legal compliance, and ensuring accurate communication among insurance professionals. Transcriptionists in this field must be familiar with insurance terminology and maintain high levels of accuracy and confidentiality. The documents produced can be used in claims processing, legal proceedings, and internal reviews within insurance companies.

What are the key skills and qualifications needed to thrive as an insurance transcriptionist, and why are they important?

To thrive as an Insurance Transcriptionist, you need excellent typing skills, a strong command of grammar and language, and familiarity with insurance terminology, often supported by a high school diploma or equivalent. Proficiency with transcription software, audio playback tools, and secure file transfer systems is typically required. Attention to detail, confidentiality, and strong time management are vital soft skills in this role. These abilities ensure accurate and timely documentation of insurance records, supporting clear communication and compliance within the industry.

What are some common challenges faced in insurance transcription and how can they be managed?

Insurance transcriptionists often encounter challenges such as deciphering heavy accents, understanding industry-specific terminology, and managing audio quality issues. Staying updated with insurance vocabulary and using specialized transcription software can help improve accuracy. It's also important to communicate with clients or team members for clarification when needed and to develop strong time management skills to handle fluctuating workloads efficiently.

What is the difference between Insurance Transcription vs Medical Transcription?

AspectInsurance TranscriptionMedical Transcription
Required CredentialsHigh school diploma, transcription training, possibly certificationHigh school diploma, medical transcription training, certification often preferred
Work EnvironmentHome-based or office, insurance companies, legal firmsHospital, clinic, or home-based, healthcare settings
Industry UsageInsurance, legal, administrativeHealthcare, medical facilities
Common Search/ComparisonYesYes

Insurance Transcription and Medical Transcription share similarities in required skills, certifications, and work environments. Both roles involve converting audio recordings into written documents, but Insurance Transcription focuses on insurance and legal content, while Medical Transcription centers on healthcare records. Understanding these differences helps job seekers find the right career path in transcription services.

More about Insurance Transcription jobs

What cities are hiring for Insurance Transcription jobs?

Cities with the most Insurance Transcription job openings:

What states have the most Insurance Transcription jobs?

States with the most job openings for Insurance Transcription jobs include:

What job categories do people searching Insurance Transcription jobs look for?

The top searched job categories for Insurance Transcription jobs are:

Insurance Transcription jobs near you
Infographic showing various Insurance Transcription job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,067 per year, or $22.6 per hour.

Transcript/Enrollment Specialist

Framingham State College

Framingham, MA • On-site

$2.1K/wk

Other

Posted 19 days ago

Job description


GENERAL STATEMENT OF DUTIES:
The Transcript/Enrollment Specialist will assist the University Registrar/Executive Director of Student Records and Registration Services in the preparation, analysis and maintenance of all academic transcripts, along with all enrollment verifications.
This position is officially classified as an Administrative Assistant I. Please review the full classification specifications.
SUPERVISION RECEIVED:
Reports to the Senior Associate University Registrar
SUPERVISION EXERCISED:
May supervise work-study students
EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES:
  • Processes daily all transcript requests from all active and inactive students. Requires research of and for records stored in various mediums (computer, microfiche, hard-copy file dating back to inception of the University) in various locations in the office building and library.
  • Composes routine correspondence as it relates to the informational requests made to the office.
  • Maintains academic transcript information and indexing of documents regarding but not limited to: Independent or Directed Study topic information, repeat course information, accurate quality grade point information, degree completion statements, Dean's & President's listings, Honors Program completion, course transfer data, suspension statements.
  • Responsible for verifying/maintaining "Certification" or "Initial Licensure" statements on all undergraduate transcripts from 1975 to present for students as indicated by the Chairperson of the Education Department. The appropriate Certification Statement decal will need to be permanently affixed to the hard copy transcript or in Banner for electronic records.
  • Processes all requested student enrollment verifications for financial aid or insurance purposes.
  • Researches and processes transcript requests involving special groups, i.e., China Program, Dual Enrollment Program.
  • Assists with the preparation of transcript or diploma requests needing to be Notarized and/or prepared for Apostille from Massachusetts Secretary of State.
  • Images and indexes the transcript request forms as well as non-web-based transcript requests on a weekly basis.
  • Maintains archive student files. Process includes culling materials older than seven years that no longer needs to be saved. Ensuring labels remained affixed to the correct files and materials contained within files, including hard copy transcripts, remain undamaged. This process is on-going.
  • Compiles monthly statistical information regarding transcripts to be included in the Registrar's academic summary reports.
  • Assists in the development and/or revision of office procedures as they relate to the duties and responsibilities of the position.
  • Assists with all in-person, phone, or electronic inquires as it pertains to general university information with the telephone, email, and in-person inquiries. This includes assisting in the Student Services Center on a daily basis.
  • Assists in the supervision of office work-study students as it relates to the collection/entry/dissemination of data and general office/University information.
  • Performs related duties as required.
Requirements:
MINIMUM QUALIFICATIONS:
Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in office management, office administration, business administration or business management, the major duties of which included one or more of the following functions: purchasing, personnel management, budgeting, accounting, records management, work simplification, grants management, contract administration or program management, (B) any equivalent combination of the required experience and the substitutions below.
Substitutions:
I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.*
II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
PREFERRED QUALIFICATIONS:
  • Bachelor's degree.
  • Higher education office experience.
  • Prior experience with Banner or similar Student Information System.
  • Knowledge of higher education principles, practices and procedures.
  • Experience in practices and procedures of college registrar's office.
  • Ability to express self in oral and written communications.
  • Ability to work effectively with professional, non-professional, and student personnel.
Additional Information:
This is a full-time, non-exempt, benefits-eligible position in the American Federation of State, County, and Municipal Employees (AFSCME) bargaining unit with a title of Administrative Assistant I (grade 15, step 1). The bi-weekly salary is $2,152.54. This is a base annual salary of approximately $55,966.04.
Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.
Framingham State University is an equal opportunity employer. The University considers all qualified candidates without regard to race, color, sex, age, national origin, disability status, Veteran status, gender identity, gender expression, sexual orientation, genetic information, or any other characteristics protected by law.
Members of underrepresented or minoritized groups, women, veterans, persons with disabilities, and all persons committed to equity, diversity, and inclusive excellence are strongly encouraged to apply.
Application Instructions:
Candidates must apply online by submitting:
  • Cover Letter,
  • Resume/CV,
  • Names and contact information for three (3) professional references (references are not contacted automatically upon submission of application).

For best consideration, please submit application materials by August 14, 2026. The review of applications may continue beyond that date and until the position is filled, at the discretion of the search committee.
Framingham State University only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you experience technical issues with the online application process, please submit a helpdesk ticket.
Framingham State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance, please contact the Human Resources Office at 508-626-4530 or humanresources@framingham.edu.

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