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Insurance Software Jobs in Virginia (NOW HIRING)

Insurance CSR

North Chesterfield, VA · On-site

$45K - $60K/yr

Process claims accurately and timely using insurance software * Manage and update insurance policy information * Perform data entry and maintain detailed client and claim documentation * Support ...

Previous experience with insurance software and related systems * Previous experience with or training in Microsoft Office products * Experience with agency management systems, preferably Applied ...

Previous experience with insurance software and related systems * Previous experience with or training in Microsoft Office products * Experience with agency management systems, preferably Applied ...

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Insurance Software information

What is insurance software?

Insurance software refers to specialized digital applications designed to help insurance companies manage their operations more efficiently. These tools can handle a range of tasks, including policy administration, claims processing, underwriting, billing, customer relationship management, and regulatory compliance. By automating routine processes, insurance software reduces manual errors and streamlines workflow. Many solutions also include analytics and reporting features to help insurers make data-driven decisions and improve customer service.

What are the key skills and qualifications needed to thrive as an insurance software specialist?

To thrive as an Insurance Software Specialist, you need a solid understanding of insurance processes, software development, and business analysis, typically backed by a degree in computer science, information systems, or a related field. Familiarity with industry-specific platforms like Guidewire, Duck Creek, or Applied Epic, as well as certifications in relevant software or Agile methodologies, are highly valued. Excellent problem-solving, analytical thinking, and communication skills help professionals effectively translate business requirements into technical solutions and collaborate with cross-functional teams. These competencies ensure the successful implementation, customization, and support of insurance software systems, driving operational efficiency for organizations.

What are some common challenges faced by professionals working in insurance software roles?

Professionals in insurance software roles often navigate challenges such as integrating legacy systems with modern technology, ensuring data security and compliance with industry regulations, and adapting to rapidly changing customer expectations. Working closely with cross-functional teams—including underwriters, claims analysts, and IT specialists—requires strong communication skills and a collaborative mindset. Staying updated with emerging technologies and regulatory changes is key to success and career advancement in this field.

What is the difference between Insurance Software vs Insurance Underwriter?

AspectInsurance SoftwareInsurance Underwriter
Required CredentialsTypically no formal credentials; familiarity with software toolsLicenses and certifications such as CPCU or FCAS often required
Work EnvironmentOffice or remote, focused on software development, testing, or supportOffice-based, assessing risk and approving policies
Industry UsageUsed across insurance companies for policy management and claims processingEmployed within insurance companies to evaluate and price risks
Search & Comparison IntentLooking for software solutions or tools for insurance companiesUnderstanding roles involved in risk assessment and policy approval

Insurance Software focuses on developing and managing software tools used in the insurance industry, while Insurance Underwriters evaluate risks and determine policy terms. Both roles are integral to insurance operations but serve different functions within the industry.

What are popular job titles related to Insurance Software jobs in Virginia?

For Insurance Software jobs in Virginia, the most frequently searched job titles are:

What cities in Virginia are hiring for Insurance Software jobs?

Cities in Virginia with the most Insurance Software job openings:

Infographic showing various Insurance Software job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Insurance CSR

North Chesterfield, VA • On-site

$45K - $60K/yr

Full-time

Posted 14 days ago


Job description

The ideal Insurance Customer Service Representative (CSR) plays a crucial role in supporting clients by managing insurance policies, processing endorsements, processing claims, and resolving inquiries efficiently

Responsibilities

  • Provide responsive customer service to policyholders and prospects
  • Process claims accurately and timely using insurance software
  • Manage and update insurance policy information
  • Perform data entry and maintain detailed client and claim documentation
  • Support clients with inquiries and complaint resolution
  • Verify and validate information to ensure accuracy
  • Maintain organized records and communicate effectively within the team

Required Qualifications

  • Minimum 1 year of experience in customer service
  • Valid Insurance Property & Casualty (P & C) license

Preferred Qualifications

  • High school diploma or equivalent
  • Strong customer service and communication skills
  • Proficiency in problem-solving and data entry
  • Insurance industry knowledge
  • Effective time management and attention to detail
  • Computer literacy, including CRM and telephony systems