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Dental Insurance Representative Jobs in Virginia

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Dental Insurance Representative information

See Virginia salary details

$25.3K

$65.1K

$82.8K

How much do dental insurance representative jobs pay per year?

As of Sep 7, 2026, the average yearly pay for dental insurance representative in Virginia is $65,088.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $76,300.00 per year, depending on experience, location, and employer.

What is a dental insurance representative?

A Dental Insurance Representative helps patients and dental offices understand and process insurance claims. They verify coverage, explain benefits, and assist with billing and payment inquiries. Their role involves communicating with insurance companies to resolve claim issues and ensure timely reimbursements. Strong customer service and knowledge of dental procedures and policies are essential for success in this position.

What are the key skills and qualifications needed to thrive as a dental insurance representative?

To thrive as a Dental Insurance Representative, you need a strong understanding of dental insurance policies, claims processing, and customer service, often supported by a high school diploma or equivalent experience. Familiarity with dental billing software, claims management systems, and knowledge of industry codes (such as CDT codes) is commonly required. Excellent communication, problem-solving abilities, and attention to detail help representatives effectively address client inquiries and resolve issues. These skills and technical competencies ensure accurate claims handling, high customer satisfaction, and efficient support for dental practices and insured clients alike.

What are some typical challenges a dental insurance representative may face in this role?

Dental Insurance Representatives often encounter complex claim inquiries, discrepancies between dental offices and insurance policies, and the need to explain benefits or denials to clients who may be upset or confused. Navigating changing policy guidelines and staying up to date with industry regulations can also be challenging. However, strong support from team members and access to ongoing training help representatives stay informed and manage these difficulties effectively. Developing expertise in handling challenging conversations and complex claims will not only help in daily responsibilities but can also position you for advancement within the insurance field.

How to become a dental insurance representative?

To become a dental insurance representative, candidates typically need a high school diploma or equivalent and should develop strong communication and customer service skills. Some employers prefer candidates with experience in insurance, healthcare, or sales, and obtaining industry certifications can enhance job prospects. On-the-job training is common, and familiarity with insurance policies and computer systems is beneficial.

What are the most commonly searched types of Dental Insurance Representative jobs in Virginia?

The most popular types of Dental Insurance Representative jobs in Virginia are:

What job categories do people searching Dental Insurance Representative jobs in Virginia look for?

The top searched job categories for Dental Insurance Representative jobs in Virginia are:

Infographic showing various Dental Insurance Representative job openings in Virginia as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution, with an average salary of $65,088 per year, or $31.3 per hour.

Dental Insurance Coordinator -Patterson

Virginia Family Dentistry

Henrico, VA • On-site

$20 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

Virginia Family Dentistry is looking for an experienced Dental Insurance Coordinator to join our Patterson team!
Pay range is $20-$25/hour based on experience.
Hours are 8 am-5 pm Monday-Friday.
The Insurance Coordinator verifies and updates insurance information to patient accounts. This role also files claims, completes pretreatment estimates, and follows up with the insurance companies in a timely manner.
Essential Job Functions include but are not limited to:
• Verify insurance and update patient account prior to the appointment
• Update insurance carrier notes and coverage tables
• Point of contact for patients and staff on insurance
• File all insurance claims daily
• Reconcile insurance claims to patient accounts
• Work with insurance companies on refunds
• File all pre-authorizations daily
• Follow up on pre-authorizations aged 30+ days
• Coordinate with doctor, hygiene, or specialist coordinator once pre-authorization is received
• Analyze insurance aged reports (except if that office has centralized insurance)
Minimum Qualifications
• 3 or more years of dental office experience
Competencies
• Analysis and Problem solving
• Ability to work independently
• Confidentiality
• Strong work ethic
• Attention to detail
• Teamwork
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Benefits
Virginia Family Dentistry's full-time employees enjoy a great benefits package including 401(k) profit sharing, dental and orthodontic care, health insurance, paid time off, paid holidays, paid uniforms, vision insurance, disability insurance, life insurance, wellness benefits, and more!
About Virginia Family Dentistry
For 50 years, Virginia Family Dentistry has proudly served the greater Richmond area community. Although we have grown over the years, our individual offices have their own personality, pace, and style.
Our Core Values

  • Never compromise quality care
  • Treat everyone with respect and appreciation
  • Communicate clearly, openly, and honestly
  • Be positive, dependable, and efficient
  • Take the time to train everyone
  • Lead by example

Virginia Family Dentistry is dentist-owned. This means that decisions come directly from the doctors you work with. This structure puts the employees' voices and patients' needs first. With multiple locations and specialties, there are many opportunities for growth and career advancement.
This is a non-exempt, hourly position.
Virginia Family Dentistry is an equal opportunity employer.
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