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Insurance Retention Specialist Jobs (NOW HIRING)

RENT ONE

Client Retention Specialist

Olney, IL · On-site

$16 - $17/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

RENT ONE

Client Retention Specialist

Humboldt, TN · On-site

$13 - $14/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

RENT ONE

Client Retention Specialist

Sparta, IL · On-site

$16 - $17/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

RENT ONE

Client Retention Specialist

Murray, KY · On-site

$15.75 - $16.75/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

RENT ONE

Client Retention Specialist

Mayfield, KY · On-site

$15 - $16/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

RENT ONE

Client Retention Specialist

Pocahontas, AR · On-site

$14.50 - $15.50/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

RENT ONE

Client Retention Specialist

Wichita, KS · On-site

$16 - $17/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

RENT ONE

Client Retention Specialist

Brownsville, TN · On-site

$14.50 - $15.50/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

RENT ONE

Client Retention Specialist

Alton, IL · On-site

$17 - $18/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

Rent One

Client Retention Specialist

Brownsville, TN · On-site

$11.50 - $15.50/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

Rent One

Client Retention Specialist

Owensboro, KY · On-site

$14 - $19.25/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

RENT ONE

Client Retention Specialist

Wynne, AR · On-site

$13 - $14/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

Rent One

Client Retention Specialist

Alton, IL · On-site

$13.75 - $18.75/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

NADAP

Retention Specialist

Brooklyn, NY · On-site

$55K/yr

Position Summary The Retention Specialist is responsible for supporting program participants after ... NADAP's services include health insurance enrollment, assessment, care coordination, case ...

RENT ONE

Client Retention Specialist

Dexter, MO · On-site

$16 - $17/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

RENT ONE

Client Retention Specialist

Saint Louis, MO · On-site

$18 - $19/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

Rent One

Client Retention Specialist

Saint Louis, MO · On-site

$13.75 - $19/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

RENT ONE

Client Retention Specialist

Crystal City, MO · On-site

$18 - $19/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

Rent One

Client Retention Specialist

Wichita, KS · On-site

$14 - $19.25/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

RENT ONE

Client Retention Specialist

Springfield, IL · On-site

$18 - $19/hr

As a client retention specialist, your impact is two-fold: For the team, your goal is to help the ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

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Insurance Retention Specialist information

See salary details

$22K

$61.4K

$85.5K

How much do insurance retention specialist jobs pay per year?

As of Aug 21, 2026, the average yearly pay for insurance retention specialist in the United States is $61,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Retention Specialist vs Insurance Customer Service Representative?

AspectInsurance Retention SpecialistInsurance Customer Service Representative
Primary FocusRetaining existing clients and reducing policy cancellationsAssisting clients with policy inquiries, claims, and general support
Skills & CertificationsCommunication, negotiation, insurance knowledge, often licensedCustomer service skills, insurance knowledge, often licensed
Work EnvironmentCall centers, insurance offices, remoteCall centers, insurance offices, remote
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies

While both roles involve working with insurance clients, an Insurance Retention Specialist primarily focuses on maintaining existing policies and reducing cancellations through proactive engagement. An Insurance Customer Service Representative handles a broader range of client inquiries, including policy questions and claims. Both roles require strong communication skills and insurance knowledge, but the retention specialist emphasizes client retention strategies.

How much does an insurance retention specialist make in the US?

An insurance retention specialist in the US typically earns between $35,000 and $55,000 annually, with the average around $45,000. Compensation can vary based on experience, location, and performance bonuses, and the role often requires strong communication and customer service skills.

What does an insurance retention specialist do?

An insurance retention specialist is responsible for maintaining existing customer policies by addressing concerns, providing policy information, and offering solutions to retain clients. They often use communication skills, customer service tools, and company policies to reduce policy cancellations and improve customer satisfaction.

What is an insurance retention specialist?

An insurance retention specialist is a professional who works to retain existing insurance customers by addressing their needs, resolving issues, and offering policy updates or renewals. They often use customer service skills and insurance knowledge to maintain client relationships and reduce policy cancellations.
More about Insurance Retention Specialist jobs

What cities are hiring for Insurance Retention Specialist jobs?

Cities with the most Insurance Retention Specialist job openings:

What states have the most Insurance Retention Specialist jobs?

States with the most job openings for Insurance Retention Specialist jobs include:

What job categories do people searching Insurance Retention Specialist jobs look for?

The top searched job categories for Insurance Retention Specialist jobs are:

Insurance Retention Specialist jobs near you
Infographic showing various Insurance Retention Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $61,368 per year, or $29.5 per hour.

Client Retention Specialist

RENT ONE

Olney, IL • On-site

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Rent One rating

5.0

Company rating: 5.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

57th of 63 rated furniture retailers

Job description

CLIENT RETENTION SPECIALIST
Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory, flexibility, pre-approval, extra services, and convenient locations.
We pride ourselves on being part of the reason that our customers can have products they want at a price that they can afford. We're a trusted solution for customers looking for new or pre-owned products from today's top brands, and after 40 years of serving thousands of happy clients, we're looking for a client retention specialist to help us get to the next level.
As a client retention specialist, your impact is two-fold:
  • For the team, your goal is to help the store hit goals for sales and retention.
  • For our clients, your role is help them get to ownership by providing best-in-class service while helping them find the right poducts and solutions that meet their needs and are within their budget.

No experience? No problem! We offer in-depth on-the-job training to increase your skills and pay.
We also offer regular opportunities for review and advancement.
BENEFITS PACKAGE
Rent One is dedicated to ensuring our employees achieve their career goals. We're committed to the success of our team members and offer opportunities for both personal and professional growth.
The pay range we're offering is competitive and includes opportunities for you to maximize your earning potential through bonuses (monthly), certified training/professional development programs, and other performance incentives.
Our client retention specialists do a lot for us, which is why we give so much back in return. We offer multiple affordable medical plans to choose from, dental, vision, life/accidental death/dismemberment policy options, voluntary life, voluntary disability, accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a 401(k) (with company match).
We'll also shower you with perks, including:
  • Attire: Our online store has lots of affordable Rent One gear to keep you in style and professional without breaking the bank.
  • Employee Purchase Program: Out of this world savings on products and services at any of our Rent One or RNR - Midwest (wheels & tires) locations.
  • On-The-Job and Professional Development Training Programs: We like to meet employees where they're at, then help them build a career they can be proud of while doing the type of work that they love. Regardless of where you are in your career, we have a program that will take you to the next level.

JOB REQUIREMENTS
  • Previous rent-to-own experience is desirable, but not necessary (we train!)
  • Customer service, sales, call center, or collections experience in retail environment helpful, but not required.
  • Must have valid driver's license and maintain a driving record that complies with organizational standards.

JOB RESPONSIBILITIES
  • Contact clients via phone and serve as the primary point of contact between the client and the company.
  • Set daily collection goals and verify and maintain accuracy of customer information.
  • Review sales rental orders for compliance and approval.
  • Manage past due accounts including working with clients to get their accounts in good standing with a program they can afford and that will help them get to ownership.
  • Act as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments.
  • At times, the CRS will assist other co-workers in the store such as during times of peak activity, absences, and planned time off.

ALTERNATIVE JOB TITLES
Customer Success Associate, Account Manager, Client Relationship Associate, Customer Retention Associate, Customer Loyalty Specialist, Account Retention Specialist, Customer Service Retention Specialist, Relationship Retention Coordinator, Collection Specialist, Cashier / Clerk, Retail
At Rent One, EVERYONE is important
- our clients, our communities and our co-workers.
  • We're especially dedicated to helping our employees achieve their aspirations, and we continue to cultivate a workplace culture rich with opportunities for professional and personal growth.
  • A healthy work-life balance isn't just possible at Rent One, it's promised. Working with us is a great job but an even better career!

Why Should You Apply?
Our Schedule
Closed Sundays, close on Saturday at 5 p.m. and close on weekdays at 6 p.m.
Career Track
We'd love to help you write your success story and provide you with all the resources necessary to take your skillsets to the next level.
Affordable and
Comprehensive Benefits Package
Medical, dental, vision and life insurance programs as well as life insurance, short/long term disability, critical illness and accident coverage.
Not to mention paid time off like holidays and vacation!
Certified Training
Structured on-the-job training that includes a 12-day remote training class for every new hire.
There are also five types of certifications offered all designed to guide our employees to the top!
401K
Invest in your future by participating in our 401k program.
Rent One will match 30% of your first 5% and 40% of your next 5%!
Reimbursement for
Education & Gym
Memberships
Receive up to $200 for any work-related education classes you wish to take outside of Rent One.
We'll also reimburse up to $200 per year for gym memberships whether it's a traditional gym, kickboxing, CrossFit, or another fitness facility.
Must comply with drug-free workplace program and pass pre-employment drug screen and background checks.

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