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Insurance Retention Specialist Jobs (NOW HIRING)

voagny

Retention Specialist

Bronx, NY

Retention Specialist The Retention Specialist for the Career Access Program will play a pivotal ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Retention Specialist

Bronx, NY · On-site

Retention Specialist The Retention Specialist for the Career Access Program will play a pivotal ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Retention Specialist

Bronx, NY · On-site

Retention Specialist The Retention Specialist for the Career Access Program will play a pivotal ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

Help at Home

Retention Specialist

Brooklyn, NY · On-site

Salary: $21-$23 Hourly Retention Specialist Edison Home Health Care Are you passionate about ... Comprehensive Health, Vision, and Dental insurance, including dependent health coverage. Health ...

One, Inc.

Retention Specialist

Retention Specialist Department: Vendor Network Reports To: Supervisor, Retention Overview: The ... The One Inc Insurance Payments Network seamlessly integrates multi-channel digital communications ...

New

COVERAGEX LLC

Retention Specialist

Clearwater, FL

$22/hr

CoverageX is seeking a motivated Retention Specialist to join our customer success team onsite in ... their insurance policies. You'll provide solutions and incentives to retain their coverage ...

RENT ONE

Client Retention Specialist

Saint Louis, MO · On-site

$18 - $19/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

RENT ONE

Client Retention Specialist

Florissant, MO · On-site

$18 - $19/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

RENT ONE

Client Retention Specialist

Sullivan, MO · On-site

$17 - $18/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

RENT ONE

Client Retention Specialist

Brownsville, TN · On-site

$14.50 - $15.50/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

RENT ONE

Client Retention Specialist

Florissant, MO · On-site

$18 - $19/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

RENT ONE

Client Retention Specialist

Benton, IL · On-site

$16 - $17/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

RENT ONE

Client Retention Specialist

Sullivan, MO · On-site

$17 - $18/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

RENT ONE

Client Retention Specialist

Troy, MO · On-site

$17 - $18/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

RENT ONE

Client Retention Specialist

Troy, MO · On-site

$17 - $18/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

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All JobsInsurance Retention Specialist Jobs

Insurance Retention Specialist information

See salary details

$22K

$61.4K

$85.5K

How much do insurance retention specialist jobs pay per year?

As of Jul 15, 2026, the average yearly pay for insurance retention specialist in the United States is $61,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Retention Specialist vs Insurance Customer Service Representative?

AspectInsurance Retention SpecialistInsurance Customer Service Representative
Primary FocusRetaining existing clients and reducing policy cancellationsAssisting clients with policy inquiries, claims, and general support
Skills & CertificationsCommunication, negotiation, insurance knowledge, often licensedCustomer service skills, insurance knowledge, often licensed
Work EnvironmentCall centers, insurance offices, remoteCall centers, insurance offices, remote
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies

While both roles involve working with insurance clients, an Insurance Retention Specialist primarily focuses on maintaining existing policies and reducing cancellations through proactive engagement. An Insurance Customer Service Representative handles a broader range of client inquiries, including policy questions and claims. Both roles require strong communication skills and insurance knowledge, but the retention specialist emphasizes client retention strategies.

More about Insurance Retention Specialist jobs
What cities are hiring for Insurance Retention Specialist jobs? Cities with the most Insurance Retention Specialist job openings:
What states have the most Insurance Retention Specialist jobs? States with the most job openings for Insurance Retention Specialist jobs include:
What job categories do people searching Insurance Retention Specialist jobs look for? The top searched job categories for Insurance Retention Specialist jobs are:
Insurance Retention Specialist jobs near you
Infographic showing various Insurance Retention Specialist job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 85% In-person, 5% Hybrid, and 10% Remote job distribution, with an average salary of $61,368 per year, or $29.5 per hour.

Retention Specialist

AISSA CHANEL TRIASSI AGENCY Farmers Insurance

Fontana, CA • On-site

$43K - $52K/yr

Full-time

Retirement, PTO

Re-posted 17 days ago

Job description

Join our Top- Performing private brokerage, affiliated with Farmers Insurance!

Our RETENTION SPECIALIST needs to exceed customer service standards to current clients. Are you passionate about helping people, building relationships, and finding solutions that make a real difference? Our growing insurance agency is looking for an Insurance Retention Specialist to help us strengthen customer relationships, improve client satisfaction, and retain our valued customers.

This role is ideal for someone who is proactive, detail-oriented, great with people, and motivated by solving problems while creating win-win outcomes for clients.

If you're driven by growth, motivated by success, and love the energy of a winning team, you'll fit right in at Aissa Chanel Insurance Agency.

We've built a culture where competitive, growth-focused and fun people thrive. Our team members don't just sell insurance, they build meaningful relationships, achieve big goals, and grow into leaders who shape their own futures.


We are looking for self-driven individuals who are "A" players and want to make a great living. Our work environment is fast-paced, upbeat, and results-driven. Experience in the insurance industry is required. Our training and resources are top-notch and if you have what it takes, we will take care of getting you up to speed. Your main goal will always be to put prospect's best interest first in order to properly protect them. If you are looking for a career on a high-performing team that cares about people, we want to talk to you!

*hourly range : $21-25 per hour (based on experience)


PLUS if you can SPEAK SPANISH


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Retirement Plan

Parental Leave

paid company holidays


Responsibilities

IN-OFFICE POSITION

As our Retention Specialist, your primary focus will be helping existing customers stay properly protected while identifying ways to improve value and affordability.

Key Responsibilities:

  • Proactively contact current clients to review policies and prevent cancellations
  • Identify opportunities to save clients money on existing policies
  • Re-shop insurance coverage when needed to find better pricing or value
  • Cross-sell additional insurance products to strengthen protection and meet customer needs
  • Review renewals and rate increases with customers
  • Build strong relationships through excellent customer service and consistent follow-up
  • Address client concerns and provide solutions that improve retention
  • Work closely with producers and service team members to create seamless client experiences
  • Maintain accurate notes and follow-up tasks in agency systems

What Were Looking For

  • Strong communication and relationship-building skills
  • Sales or customer retention experience preferred (insurance experience is a plus)
  • Problem solver with a customer-first mindset
  • Organized, dependable, and detail-oriented
  • Comfortable discussing coverages, pricing, and recommendations with confidence
  • Ability to multitask in a fast-paced office environment

Requirements

Our agency core values are having a Positive mindset, being coachable, self-drive, customer-focused, and a team player. We lead with these core values every day which allows our team members to provide excellence for our clients and each other.

MUST HAVE ACTIVE P&C or PERSONAL LINES license

**If the character traits referenced above do not sound like you please do NOT apply **

Apply for the position today by completing the form and completing the assessment.