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Insurance Retention Specialist Jobs (NOW HIRING)

voagny

Retention Specialist

Bronx, NY

Retention Specialist The Retention Specialist for the Career Access Program will play a pivotal ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Retention Specialist

Bronx, NY

Retention Specialist The Retention Specialist for the Career Access Program will play a pivotal ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

Help at Home

Retention Specialist

Brooklyn, NY · On-site

Salary: $21-$23 Hourly Retention Specialist Edison Home Health Care Are you passionate about ... Comprehensive Health, Vision, and Dental insurance, including dependent health coverage. Health ...

Ed Morse Automotive Group

Retention Specialist

Tampa, FL · On-site

$45K - $55K/yr

Ed Morse Automotive Group is looking for a bright, energetic Retention Specialist to join our ... Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Tuition ...

RENT ONE

Client Retention Specialist

Poplar Bluff, MO · On-site

$17 - $18/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

COVERAGEX LLC

Retention Specialist

Clearwater, FL

$22/hr

CoverageX is seeking a motivated Retention Specialist to join our customer success team onsite in ... their insurance policies. You'll provide solutions and incentives to retain their coverage ...

RENT ONE

Client Retention Specialist

Poplar Bluff, MO · On-site

$17 - $18/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

RENT ONE

Client Retention Specialist

Alton, IL · On-site

$17 - $18/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ...

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All JobsInsurance Retention Specialist Jobs

Insurance Retention Specialist information

See salary details

$22K

$61.4K

$85.5K

How much do insurance retention specialist jobs pay per year?

As of Jun 17, 2026, the average yearly pay for insurance retention specialist in the United States is $61,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Retention Specialist vs Insurance Customer Service Representative?

AspectInsurance Retention SpecialistInsurance Customer Service Representative
Primary FocusRetaining existing clients and reducing policy cancellationsAssisting clients with policy inquiries, claims, and general support
Skills & CertificationsCommunication, negotiation, insurance knowledge, often licensedCustomer service skills, insurance knowledge, often licensed
Work EnvironmentCall centers, insurance offices, remoteCall centers, insurance offices, remote
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies

While both roles involve working with insurance clients, an Insurance Retention Specialist primarily focuses on maintaining existing policies and reducing cancellations through proactive engagement. An Insurance Customer Service Representative handles a broader range of client inquiries, including policy questions and claims. Both roles require strong communication skills and insurance knowledge, but the retention specialist emphasizes client retention strategies.

More about Insurance Retention Specialist jobs
What cities are hiring for Insurance Retention Specialist jobs? Cities with the most Insurance Retention Specialist job openings:
What states have the most Insurance Retention Specialist jobs? States with the most job openings for Insurance Retention Specialist jobs include:
What job categories do people searching Insurance Retention Specialist jobs look for? The top searched job categories for Insurance Retention Specialist jobs are:
Insurance Retention Specialist jobs near you
Infographic showing various Insurance Retention Specialist job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 85% In-person, 5% Hybrid, and 10% Remote job distribution, with an average salary of $61,368 per year, or $29.5 per hour.

Retention Specialist

voagny

Bronx, NY

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Position: Retention Specialist

The Retention Specialist for the Career Access Program will play a pivotal role in ensuring the long-term success and job retention of participants enrolled in the Career Access Program. This individual will work directly with program participants, employers, and community partners to provide personalized support, identify challenges, and implement strategies to ensure participants’ continued success in their careers. The Retention Specialist will monitor participants' progress post-placement, resolve any barriers to success, and assist with ongoing professional development.

Career Access program is a community outreach initiative designed to offer vocational rehabilitation services to individuals with disabilities.

Location: Bronx, NY 10455

Minimum Qualifications:

  • Associate degree or 60 college credits courses in the human services field, or high school diploma or GED with 2 years of relevant experience in workforce development. 
  • The position also requires a demonstrated verbal and written communication ability, including basic computer skills.

 

Retention Specialist Principal Responsibilities:

  1. Develop individualized retention plans for each participant, focusing on overcoming barriers to job retention and career advancement. Collaborate with participants to set goals for career advancement and provide guidance on achieving those goals.
  2. Provide ongoing one-on-one support to participants to address challenges related to their work environment, personal circumstances, or skill development.
  3. Monitor participants' progress post-placement, conducting regular check-ins to assess job satisfaction and overall well-being.
  4. Establish and maintain strong relationships with employers who have hired program participants, offering guidance on accommodating employees with disabilities.
  5. Identify and resolve barriers to retention, such as workplace challenges, skill gaps, personal issues, or conflicts between the participant and employer.
  6. Participate in outreach efforts to expand the program’s network of employers and community partners who are committed to hiring and retaining individuals with disabilities.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

  • Medical, Dental, & Vision Coverage
  • Prescription Coverage
  • Life Insurance
  • Retirement Plan
  • Tuition Reimbursement
  • Paid Time Off, including a Paid Birthday Holiday

And much more!

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