Jacobs Insurance Services

5 jobs near Columbus, OH

Insurance Retention Specialist

Jacobs Insurance Services, LLC

Grapevine, TX • On-site

Other

Posted 9 days ago


Job description

The Retention Specialist works closely with the producer to manage daily responsibilities in a fast-paced, sales-driven office environment. Strong attention to detail, excellent phone skills, and the ability to thrive under pressure are essential. The ideal candidate is comfortable multitasking, managing high call volumes, and answering phone calls with a professional, relationship-driven approach that fosters trust and connection. Proficiency with advanced technology—including operating across four computer screens simultaneously—is required. This position is ideal for someone seeking a long-term career with stability.

Compensation, Benefits & Perks

📅 Early Fridays – We close at 4 PM every Friday

🕓 Flexible Swing Shifts available

🧑‍🤝‍🧑 Employer-sponsored networking events

📊 Commission opportunities on commercial, life, property, and casualty products

💼 License: Texas Department of Insurance General Lines Property & Casualty License

👏 Experience: 3-5 Years minimum experience in the insurance industry

🌐 We represent multiple top-rated carriers – giving you the competitive edge

🔗 Visit our website: JacobsInsuranceSolutions.com

Responsibilities

Working with the Insurance producer to manage daily activities

Contacting clients on behalf of the producer

Processing renewals

Retention Specialist

New business Cross Sell Opportunities

Operating phone systems and transferring calls

Going into the carrier websites to obtain applications and documentation need for the agency

Qualifications

Communication Skills

Ability to navigate and utilize multiple technology systems.

Expectations

Typically a three round interview process

Ability to work in a fast paced environment and learn quickly

Utilization of multiple technology platforms and ability to learn new technology adaptations quickly

Interest in a long-term career with Jacobs Insurance Solutions

Licensure

Texas Department of Insurance General Lines Property & Casualty License

About Jacobs Insurance Services

Our family-run agency has been in business for over 35 years, and our goal is to help you succeed. Check out our website and social media to see why our customers love us.