Opportunity Builder
(Work Services Program Manager)
What if your job wasn't just about showing up to work-but helping someone else discover they can?
At Grand Traverse Industries (GTI), we believe everyone deserves the opportunity to earn a paycheck, learn new skills, and feel proud of what they accomplish.
Every day, our team helps adults with intellectual and developmental disabilities build confidence, gain independence, and make meaningful contributions through work. Sometimes that means helping someone complete a production job with pride. Other times it means helping someone volunteer in the community, try something they've never experienced before, or accomplish a goal they once thought was impossible.
We're looking for an Opportunity Builder (Work Services Program Manager) who enjoys coaching others, staying organized, solving problems, and celebrating the small victories that lead to life-changing success.
This isn't just a job-it's an opportunity to help people build confidence, independence, friendships, and meaningful lives.
What You'll Do
As an Opportunity Builder, you'll do far more than manage a caseload.
You'll become an advocate, mentor, coach, cheerleader, and problem solver. You'll help individuals identify goals, develop new skills, celebrate accomplishments, and overcome obstacles while supporting them both at work and in the community.
Some days you'll be helping someone master a new job task. Other days you might be organizing a volunteer opportunity, taking a group on a community outing, helping someone build social connections, or watching a team member accomplish something they've dreamed about for years.
Every day looks a little different-and that's what makes it rewarding.
You'll Thrive Here If You...
· Enjoy coaching and encouraging others.
· Like keeping projects organized and moving forward.
· Take pride in helping people achieve goals.
· Believe everyone deserves the opportunity to succeed.
· Can balance compassion with accountability.
· Enjoy building relationships with families, guardians, employers, and community partners.
· Like days that are active, varied, and never boring.
· Find joy in celebrating the little victories that become life-changing moments.
Your Responsibilities
· Manage and support a caseload of individuals receiving services.
· Develop, implement, and monitor individual goals and service plans.
· Complete documentation and maintain accurate records.
· Help individuals develop work skills and greater independence.
· Coordinate meaningful work opportunities and community experiences.
· Support volunteer activities, community outings, and relationship building.
· Encourage individuals to pursue personal dreams and goals.
· Maintain quality standards for customer work and production.
· Communicate with families, guardians, case managers, and support teams.
· Provide transportation using GTI vehicles as needed.
· Administer medications and provide personal supports when appropriate.
· Promote dignity, inclusion, safety, and independence every day.
Position Details
Full-Time | Monday–Friday | 8:00 a.m.–4:00 p.m.
· Paid lunch breaks
· Starting pay: $17.50–$19.50/hour
· Health, dental, and vision insurance
· Paid holidays (including Black Friday!)
· Generous vacation time
Grow With Us
GTI believes in investing in our team.
Through the National Alliance for Direct Support Professionals (NADSP), you'll have the opportunity to earn nationally recognized certifications while receiving up to $3,900 in bonus incentives as you advance your career.
Why Our Team Loves GTI
"The culture here is amazing. The staff work so hard, and I couldn't imagine working anywhere else. GTI allows me to continue learning and growing as an individual."