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Insurance Program Manager Jobs in Massachusetts (NOW HIRING)

Intrepid

SEIC Program Manager

Lincoln, MA · On-site

The Program Manager will own program-wide reporting, risk and opportunity management, and the ... insurance programs, and a number of programs that provide for both paid and unpaid time away from ...

New

Springwell, Inc.

Program Manager

Marlborough, MA · On-site

$75K/yr

This Program Manager oversees contracts with 6 private health insurance companies. They are responsible for the direct administrative and clinical supervision to 4 Supervisors, over a team of ...

Springwell

Program Manager

Waltham, MA · On-site

This Program Manager oversees contracts with 6 private health insurance companies. They are responsible for the direct administrative and clinical supervision to 4 Supervisors, over a team of ...

Best Buddies Int. Inc

Program Manager

Charlestown, MA · On-site

$43K/yr

Access to an automobile with applicable insurance or other reliable transportation Job Duties ... Jobs program. * Manage state citizen matches and support/cultivate corporate chapters. * Host ...

HX5 LLC

Program Manager

Bedford, MA · On-site

$130K - $154K/yr

Program Manager Program Manager, Senior Hanscom Air Force Base HX5 is an award-winning provider of ... Pet Insurance HX5, LLC is an Equal Opportunity Employer that recruits and hires qualified ...

Advocates

Program Manager

Natick, MA · On-site

The Program Manager actively promotes community inclusion, self-advocacy, and individual rights ... Must hold a valid driver's license, have access to an operational and insured vehicle and be ...

Advocates, Inc

Program Manager

Natick, MA

The Program Manager actively promotes community inclusion, self-advocacy, and individual rights ... Must hold a valid driver's license, have access to an operational and insured vehicle and be ...

Advocates

Program Manager

Natick, MA

The Program Manager actively promotes community inclusion, self-advocacy, and individual rights ... Must hold a valid driver's license, have access to an operational and insured vehicle and be ...

Busek

Program Manager

Natick, MA · On-site

$110K - $180K/yr

Summary: As a Program Manager, you will oversee the planning, development, and execution of ... Life insurance * Long-term and short-term disability * Paid vacation, sick leave, and holidays

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All JobsInsurance Program JobsInsurance Program Manager JobsInsurance Program Manager Jobs in Massachusetts

Insurance Program Manager information

See Massachusetts salary details

$42K

$117.4K

$171.5K

How much do insurance program manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for insurance program manager in Massachusetts is $117,360.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,800.00 and $144,700.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Program Manager vs Insurance Underwriter?

AspectInsurance Program ManagerInsurance Underwriter
CredentialsTypically requires a bachelor’s degree in business, finance, or related field; professional certifications like CPCU or ARM are commonRequires a bachelor’s degree in finance, economics, or related field; certifications like CPCU or AINS are often preferred
Work EnvironmentManages insurance programs, collaborates with teams, and oversees policy developmentEvaluates risks, reviews applications, and determines policy terms and pricing
Employer & Industry UsageUsed in insurance companies, brokers, and agencies for program oversightFound in insurance companies, underwriting firms, and brokers for risk assessment

The Insurance Program Manager focuses on managing and coordinating insurance programs, ensuring they meet business goals. In contrast, the Insurance Underwriter evaluates individual risks to determine policy terms. Both roles require similar credentials and are integral to the insurance industry, but they differ in daily responsibilities and focus areas.

What are some common challenges faced by Insurance Program Managers, and how can they be addressed?

Insurance Program Managers often encounter challenges such as balancing regulatory compliance with client needs, coordinating between multiple stakeholders, and adapting to changes in industry regulations. To address these, it is important to stay current with regulatory updates, foster strong communication channels among internal teams and external partners, and develop robust project management practices. Building relationships with underwriters, brokers, and clients can also help streamline processes and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as an Insurance Program Manager, and why are they important?

To thrive as an Insurance Program Manager, you need expertise in insurance products, risk assessment, and program management, typically supported by a bachelor's degree in business, finance, or a related field. Familiarity with insurance management software, regulatory compliance systems, and project management tools is often required, and certifications like CPCU or ARM are advantageous. Exceptional leadership, analytical thinking, and strong communication skills set top performers apart in this role. These skills and qualifications are crucial to effectively oversee insurance programs, ensure compliance, minimize risk, and deliver value to clients and stakeholders.

What does an Insurance Program Manager do?

An Insurance Program Manager is responsible for overseeing and coordinating insurance programs within an organization. They develop, implement, and monitor policies and procedures to ensure that insurance coverage meets the company's needs and complies with regulations. Their duties often include managing relationships with insurance carriers, analyzing risk, handling claims, and ensuring cost-effective coverage. They also provide guidance and education to staff about insurance plans and policies.
What are popular job titles related to Insurance Program Manager jobs in Massachusetts? For Insurance Program Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Insurance Program Manager jobs in Massachusetts look for? The top searched job categories for Insurance Program Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Insurance Program Manager jobs? Cities in Massachusetts with the most Insurance Program Manager job openings:
Insurance Program Manager jobs near you
Infographic showing various Insurance Program Manager job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $117,360 per year, or $56.4 per hour.

SHINE Regional Program Manager

BRISTOL AGING AND WELLNESS INC

Fall River, MA • On-site

Full-time

Medical

Re-posted 9 days ago

Job description

SHINE Regional Program Manager $58,240.00/annual

Hiring Bonus: SHINE Regional Program Manager candidates who are hired and begin employment on or between 6/01/26 and 9/30/26 are eligible to receive a hiring bonus in the amount of $2,000.
This bonus will be paid in one lump sum on the next regularly scheduled pay date after you successfully complete six months of employment. This bonus is taxable, and all regular payroll taxes will be withheld.

Position Summary: The SHINE Regional Director is responsible for overseeing the implementation and coordination of the SHINE (Serving the Health Insurance Needs of Everyone) Program across Bristol County. This includes supervision of SHINE counselors, administration of program compliance and data reporting, and regional outreach. The Regional Director ensures high-quality health insurance counseling services are available to Medicare beneficiaries and that all activities meet the standards of the Massachusetts Executive Office of Aging and Independence (AGE) and federal State Health Insurance Program (SHIP) guidelines.

Position Summary: The SHINE Regional Program Manager is responsible for overseeing the implementation and coordination of the SHINE (Serving the Health Insurance Needs of Everyone) Program across Bristol County. This includes supervision of SHINE counselors, administration of program compliance and data reporting, and regional outreach. The SHINE Regional Program Manager ensures high-quality health insurance counseling services are available to Medicare beneficiaries and that all activities meet the standards of the Massachusetts Executive Office of Aging and Independence (AGE) and federal State Health Insurance Program (SHIP) guidelines.

Principal Accountabilities:

  • Program Management & Administration:
    • Oversee the day-to-day operation of the SHINE program across all designated cities and towns in Bristol County.
    • Ensure the regional office is adequately staffed to respond to SHINE-related inquiries during regular business hours.
    • Coordinate and maintain accurate reporting in systems such as STARS, SHIP TA, and CMS HPMS.
    • Maintain secure office space and proper documentation storage for counselor and consumer records.
    • Submit timely responses to performance audits, satisfaction surveys, and data calls from the state office.
    • Assist in gathering data and writing narrative components for SHINE-related grants, including the annual SHIP grant submitted to the Administration for Community Living (ACL). Review and monitor program budgets, ensuring expenditures align with grant requirements and agency goals.


  • Counselor Oversight & Support:
    • Recruit, onboard, and supervise volunteer and professional SHINE counselors throughout the region.
    • Provide mentoring and placement for new counselors and conduct ongoing supervision and performance management.
    • Ensure annual recertification of all active counselors and coordinate national CORI checks.
    • Conduct monthly counselor meetings and annual Open Enrollment training.
    • Administer annual counselor appreciation events.


  • Outreach & Education:
    • Develop and implement a regional outreach plan, including presentations and events targeting underserved populations.
    • Maintain partnerships with Councils on Aging, healthcare facilities, and other community stakeholders.
    • Ensure documentation of outreach activities through Group Outreach and Media Outreach forms.


Qualifications:


Education: Bachelor’s degree in Public Health, Human Services, Social Work, or a related field.


Experience: Minimum of three years of experience in program coordination, healthcare benefits counseling, or supervision of volunteers. Prior SHINE certification or Medicare knowledge preferred.


Special Skills/Knowledge:


  • SHINE certification (or completion of certification within 90 days of hire).
  • Excellent organizational, supervisory, and interpersonal skills.
  • Strong written and verbal communication skills.
  • Intermediate proficiency in Microsoft Office and data reporting systems.
  • Valid driver’s license and reliable transportation required.
  • Ability to work collaboratively and independently in a fast-paced environment.


This job description is intended to be general, will evolve over time, and is subject to periodic updating. This job description does not constitute a written or implied contract of employment and is subject to contract funding.