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Insurance Operations Jobs in Illinois (NOW HIRING)

HVAC Operations Manager

Addison, IL · On-site

$90K - $130K/yr

Dental insurance * Free food & snacks * Free uniforms * Health insurance * Paid time off * Vision insurance Operations Manager - A-Perfect Climate Inc. | Addison, IL At A-Perfect Climate Inc., we ...

Operations Manager

Chicago, IL · On-site

$71K - $85K/yr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work ® Fortune Best Workplaces in Financial Services & Insurance Operations Manager ...

Operations Manager

Chicago, IL · Hybrid

$71K - $85K/yr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Operations Manager ...

Operations Manager

Chicago, IL · Hybrid

$71K - $85K/yr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Operations Manager ...

Claims Specialist

Springfield, IL · On-site

$50K - $55K/yr

Interest in learning claims handling and insurance operations * Ability to manage multiple priorities in a fast paced environment * Attention to detail and ability to maintain accurate documentation

Strong understanding of MGA operations and premium accounting processes. Strong domain knowledge of insurance operations, specifically within MGA and premium accounting. Work extensively on premium ...

New

Claims Specialist

Springfield, IL · On-site

$50K - $55K/yr

Interest in learning claims handling and insurance operations * Ability to manage multiple priorities in a fast paced environment * Attention to detail and ability to maintain accurate documentation

Oversee all finance and insurance operations, including but not limited to, reviewing and approving customer credit applications, preparing loan or lease contracts, and obtaining required signatures ...

About the Role The Benefits Division Operations Coordinator plays a central role in keeping the SPG ... Experience in the insurance or employee benefits industry is a plus but not required The expected ...

Showing results 41-60

Insurance Operations information

See Illinois salary details

$21.9K

$62K

$137.8K

How much do insurance operations jobs pay per year?

As of Jul 24, 2026, the average yearly pay for insurance operations in Illinois is $61,994.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,976.00 and $77,656.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Insurance Operations position, and why are they important?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the main responsibilities and daily tasks of someone working in Insurance Operations?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What is an Insurance Operations job?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What are the most commonly searched types of Insurance Operations jobs in Illinois? The most popular types of Insurance Operations jobs in Illinois are:
What cities in Illinois are hiring for Insurance Operations jobs? Cities in Illinois with the most Insurance Operations job openings:
Infographic showing various Insurance Operations job openings in Illinois as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $61,994 per year, or $29.8 per hour.
Underwriting Operations Specialist

Underwriting Operations Specialist

First Chicago Insurance Company (FCIC)

Chicago, IL • On-site

$48K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


First Chicago Insurance rating

5.7

Company rating: 5.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

266th of 281 rated insurance


Job description

First Chicago Insurance Company is seeking an Underwriting Operations Specialist to join our growing organization! The Underwriting Operations Specialist supports the Underwriting Operations Manager in the administration, enhancement, and execution of operational processes within the Underwriting Department. This role works closely with the Manager to improve efficiency, compliance, workflow effectiveness, and system performance across underwriting operations.
The Specialist assists with operational audits, vendor management, technology initiatives, data analysis, training development, process documentation, and implementation of new underwriting tools and procedures. The position serves as a key resource for identifying operational trends, supporting compliance efforts, and ensuring consistent execution of underwriting processes while collaborating with Underwriting, Claims, Marketing, IT, and other departments.
Duties & Responsibilities
  • Partner with the Underwriting Operations Manager to support operational initiatives, process improvements, and departmental projects.
  • Assist in identifying opportunities to utilize artificial intelligence (AI), automation, and technology solutions to improve underwriting efficiency, accuracy, and compliance.
  • Support the testing, implementation, and maintenance of underwriting systems, workflows, and operational enhancements.
  • Collaborate with the Underwriting Quality Assurance (QA) team to document business requirements, conduct testing, and validate process improvements.
  • Participate in change management activities, including communications, training coordination, and adoption support for new systems and procedures.
  • Conduct reviews of underwriting policies, transactions, and claims to identify trends, patterns, and opportunities for improvement.
  • Prepare reports, analyses, and recommendations to support underwriting leadership decision-making.
  • Assist in developing and maintaining training materials, job aids, reference guides, and educational resources for Underwriting, Claims, Marketing, and Independent Agents.
  • Perform compliance-related audits and quality reviews to ensure adherence to regulatory requirements, company guidelines, and underwriting standards.
  • Support monitoring and analysis of underwriting vendor performance, utilization, service levels, and cost effectiveness.
  • Assist with evaluating data sources, tools, and operational solutions through research and cost-benefit analysis.
  • Partner with underwriting, claims, IT, and other business units to resolve operational issues and improve workflow efficiencies.
  • Maintain accurate operational documentation, procedures, and process maps.
  • Compile and track key performance indicators (KPIs), audit results, vendor metrics, and operational outcomes.
  • Assist with special projects, system conversions, regulatory initiatives, and cross-functional business efforts as assigned.
  • Provide operational support and guidance to underwriting staff regarding procedures, systems, and best practices.
  • Serve as a backup resource for critical operational functions within the Underwriting Department.

Qualifications & Skills
  • Bachelor's degree in business, Insurance, Risk Management, or a related field preferred.
  • 3+ years of experience in insurance operations, underwriting, policy administration, or related insurance functions.
  • Working knowledge of personal auto insurance underwriting principles, processes, and regulatory requirements.
  • Experience with operational reporting, audits, process improvement, or quality assurance activities preferred.
  • Ability to exercise sound judgement when handling confidential, compliance-sensitive, and/or operationally sensitive information
  • Strong analytical and problem-solving skills with the ability to identify trends and recommend practical solutions.
  • Experience supporting system implementations, workflow enhancements, or technology initiatives is preferred.
  • Ability to learn and utilize AI and automation tools to support operational objectives.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • Excellent written and verbal communication skills.
  • Ability to collaborate effectively across departments and with external vendors.
  • Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, and reporting tools.
  • Demonstrated attention to detail, accuracy, and commitment to continuous improvement.

First Chicago Insurance Company provides a competitive benefits package to all full-time employees. Following are some of the perks First Chicago employees receive:
  • Competitive Salaries
  • Commitment to your Training & Development
  • Medical, Dental and Vision Reimbursement
  • Short Term Disability/Long Term Disability
  • Life Insurance
  • Flexible Spending Account
  • Telemedicine Benefit
  • 401(k) with a generous company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Wellness Program
  • Fun company sponsored events
  • And so much more!

Estimated Compensation Range: $48,000/year-$75,000/year*
*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.

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