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Insurance Operations Jobs in Illinois (NOW HIRING)

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Beagle, Corgi's renters insurance compliance platform, is hiring a Billing Operations Intern for the summer. You'll work inside our Insurance Operating System (IOS). It's hands-on, detail-heavy work ...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower ... The AVP of Operations is responsible for leading and optimizing the operational processes that ...

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Insurance Operations information

See Illinois salary details

$21.9K

$62K

$137.8K

How much do insurance operations jobs pay per year?

As of Jul 24, 2026, the average yearly pay for insurance operations in Illinois is $61,994.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,976.00 and $77,656.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Insurance Operations position, and why are they important?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the main responsibilities and daily tasks of someone working in Insurance Operations?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What is an Insurance Operations job?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What are the most commonly searched types of Insurance Operations jobs in Illinois? The most popular types of Insurance Operations jobs in Illinois are:
What cities in Illinois are hiring for Insurance Operations jobs? Cities in Illinois with the most Insurance Operations job openings:
Infographic showing various Insurance Operations job openings in Illinois as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $61,994 per year, or $29.8 per hour.
Insurance Operations Specialist

Insurance Operations Specialist

Great American Insurance Group

Ohio, IL • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Great American Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

48th of 281 rated insurance


Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Great American's Professional Liability Division offers non-medical service providers protection from claims alleging an act, error or omissions. The Division recognizes every industry has its own unique needs and develops customized coverage solutions for specific professional liability exposures.

The Professional Liability Division is looking for an Insurance Operations Specialist to join their team. This position is fully remote in the United States.

Essential Job Functions and Responsibilities

  • Responsible for performing and coordinating day-to-day policy administration tasks:

    • Performs a variety of policy administration tasks in support of the business.

    • Prioritizes daily workload and coordinates assignments in a manner to ensure accurate and timely completion.

    • Reviews completed assignments.

    • Provides training and technical advice to similar positions.

    • Ensures accuracy, timeliness, quality of work, and recommends improvements to processes and procedures.

  • Utilizes computerized systems for research, tracking, information gathering, and/or troubleshooting (i.e., Microsoft Teams, Outlook, Excel/Word, legacy systems, internal systems, third party vendor delivered systems, etc.).

  • Shares and/or conveys complex information via telephone, e-mail, fax, regular mail, or in person to underwriters, agents, brokers, reinsurers, and/or insureds, maintaining a professional demeanor in all situations.

  • Participates in other departmental processes/projects, such as changes/enhancements to forms and screens, user acceptance testing for systems and policies, and reviewing impact to current policies/practices.

  • Acts as a liaison with other departments and facilitates interdepartmental communication.

  • Demonstrates advanced knowledge of department policies and procedures and utilizes in-depth understanding of the business (including products, coverage, etc.) and organization.

  • Ensures compliance with company and regulatory guidelines.

  • As appropriate for line of business, may approve new business, renewal business and/or endorsements based on a defined set of instructions/guidelines.

  • Performs other duties as assigned.

Job Requirements

  • Associate degree or equivalent. Business, Finance, Liberal Arts, or related discipline.

  • Generally, 5 or more years of related experience. Experience in the insurance industry preferred.

  • Excellent interpersonal and communication skills.

Business Unit:

Professional Liability


Salary Range:

$65,000.00 -$75,000.00

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.


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