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$25K

$70.7K

$157K

How much do insurance operations jobs pay per year?

As of Jul 17, 2026, the average yearly pay for insurance operations in Alberta is $70,650.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $88,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Insurance Operations position, and why are they important?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the main responsibilities and daily tasks of someone working in Insurance Operations?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What is an Insurance Operations job?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What are the most commonly searched types of Insurance Operations jobs in Alberta? The most popular types of Insurance Operations jobs in Alberta are:
What are popular job titles related to Insurance Operations jobs in Alberta? For Insurance Operations jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Insurance Operations jobs in Alberta look for? The top searched job categories for Insurance Operations jobs in Alberta are:
Insurance Operations jobs near you
Manager, Finance Business Partner - Personal Lines

Manager, Finance Business Partner - Personal Lines

Wawanesa Insurance

Calgary, AB • Hybrid

CA$120K - CA$155K/yr

Other

Retirement, PTO

Posted 28 days ago

Job description

Job ID: 10137 


Employment Type: New Role 

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Calgary, AB; Edmonton, AB; Toronto (North York), ON; Kitchener, ON. 

Working Business Language: English.
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $120,000 - $155,000. Candidates with salary expectations outside of the range are still encouraged to apply. 

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.


Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

The Manager, Finance Business Partner - Personal Lines serves as the finance partner to the Personal Lines business, accountable for the integrity of the financial plan and for providing leadership with insights into performance across both top-line and bottom-line results. This role provides trusted financial advice, insight, and constructive challenge to business leaders by proactively monitoring results against plan and partnering with the business to identify and drive actions that close variances. The role leads Personal Lines financial analysis for monthly performance review, budgeting and reforecasting, translating financial performance into clear business implications, risks, opportunities, and decisions. 

Reporting to the Director, Management Reporting & Analysis, with a dotted line reporting into the Director, Personal Lines, Business Planning & Performance. This role actively contributes financial perspective to senior leadership discussions, including performance gaps, plan opportunities, and emerging trends. The role advocates for Personal Lines reporting needs across Finance and helps to build a more performance-focused and financially informed decision-making environment.

Job Responsibilities

  • Serve as the finance partner to Personal Lines leadership, providing trusted advice, decision support, and financial perspective on priority matters across the line of business.
  • Support Personal Lines in financial planning including annual budgeting, ongoing monthly plan management and reforecasting.
  • Prepare and communicate executive-level reporting to senior management. 
  • Collaborate closely with Personal Lines leadership and cross-functional business partners to deliver on strategic objectives through operational plans that meet financial objectives.
  • Monitor and manage financial performance against plans, forecasts, and objectives, identifying risks, opportunities, and performance gaps presenting analysis to Personal Lines for action.
  • Support the development of business cases for Personal Lines initiatives by evaluating financial impacts, assumptions, and expected outcomes.
  • Contribute to the design and implementation of finance processes, effective financial controls to mitigate risks, reporting enhancements, and system changes that improve insight, efficiency, and business decision support.
  • Lead and support expense planning and expense management, ensuring business activities align with corporate targets and industry standards, recommending improvements.
  • Build strong relationships with key leaders and partners to understand business needs, provide effective challenges, and ensure finance support is aligned to business needs.
  • Represent Personal Lines finance needs in working groups, discussions, and forums, advocate for reporting requirements and bringing financial perspective to broader business conversations.
Qualifications
  • Bachelor's degree in finance, accounting, actuarial science, business, or a related field.
  • CPA, CFA, MBA, or other relevant professional designation is an asset.
  • Minimum 5-7 years of experience in finance, accounting, actuarial, or business analysis roles, preferably within the insurance industry.
  • Strong understanding of financial planning, forecasting, management reporting, and accounting concepts.
  • Strong leadership skills with the ability to proactively confront difficult issues, influence and gain respect, credibility and confidence from others.
  • Excellent organizational and time management skills, with the ability to manage multiple priorities and deliver high-quality work within tight timelines.
  • Ability to translate business priorities into measurable financial plans, performance metrics, and actionable insight.
  • Strong communication and stakeholder management skills, with the ability to explain financial concepts clearly and tailor messages for different audiences.
  • Strong business acumen with excellent analytical and problem-solving skills, including the ability to interpret complex financial information and identify key drivers of performance.
  • Strong MS Office skills and experience with financial modelling.
  • Ability to work both independently and in a team-based environment with a high level of initiative. 

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Diversity Equity, Inclusion& Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people - this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.  
 

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