Operations - Performs operational tasks that occur during customer, carrier, and associate ... P&C Insurance License or Certification Type: Property and Casualty License Required Benefits are an ...
Operations - Performs operational tasks that occur during customer, carrier, and associate ... P&C Insurance License or Certification Type: Property and Casualty License Required Benefits are an ...
Operations Manager
Cary, NC · On-site
We believe in Growing People because our associates are the heart of everything we do. Their ... Vision Insurance * Short-Term Disability * Long-Term Disability * Marriott Hotel Discounts * Paid ...
Operations Manager
Cary, NC · On-site
We believe in Growing People because our associates are the heart of everything we do. Their ... Vision Insurance * Short-Term Disability * Long-Term Disability * Marriott Hotel Discounts * Paid ...
Operations Manager
Cary, NC · On-site
We believe in Growing People because our associates are the heart of everything we do. Their ... Vision Insurance * Short-Term Disability * Long-Term Disability * Marriott Hotel Discounts * Paid ...
Operations Manager
Cary, NC · On-site
We believe in Growing People because our associates are the heart of everything we do. Their ... Vision Insurance * Short-Term Disability * Long-Term Disability * Marriott Hotel Discounts * Paid ...
Operations - Performs operational tasks that occur during customer, carrier, and associate ... P&C Insurance License or Certification Type: Property and Casualty License Required Benefits are an ...
Operations - Performs operational tasks that occur during customer, carrier, and associate ... P&C Insurance License or Certification Type: Property and Casualty License Required Benefits are an ...
Operations Expert
Durham, NC · On-site
The Operations Expert will assist in providing a great in-store shopping experience for our retail ... help associates obtain individual insurance coverage that best fits their needs and budget ...
Operations Expert
Durham, NC · On-site
The Operations Expert will assist in providing a great in-store shopping experience for our retail ... help associates obtain individual insurance coverage that best fits their needs and budget ...
The Operations Expert will assist in providing a great in-store shopping experience for our retail ... help associates obtain individual insurance coverage that best fits their needs and budget ...
The Operations Expert will assist in providing a great in-store shopping experience for our retail ... help associates obtain individual insurance coverage that best fits their needs and budget ...
Operations Expert
Durham, NC · On-site
Store Name Mall At Southpoint Responsibilities Express is seeking a Retail Operations Expert to ... help associates obtain individual insurance coverage that best fits their needs and budget ...
Operations Expert
Durham, NC · On-site
Store Name Mall At Southpoint Responsibilities Express is seeking a Retail Operations Expert to ... help associates obtain individual insurance coverage that best fits their needs and budget ...
Client Service Associate - NR
Chapel Hill, NC · On-site
$12 - $16.50/hr
Perform operational or administrative functions for client related requests (i.e., check requests ... insurance, and paid time off. Stifel is an Equal Opportunity Employer.
Client Service Associate - NR
Chapel Hill, NC · On-site
$12 - $16.50/hr
Perform operational or administrative functions for client related requests (i.e., check requests ... insurance, and paid time off. Stifel is an Equal Opportunity Employer.
Warehouse Operations Supervisor
Morrisville, NC · On-site
$65K - $98K/yr
... associates are trained on Logistics and company policies standards and procedures monitoring ... Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off ...
Warehouse Operations Supervisor
Morrisville, NC · On-site
$65K - $98K/yr
... associates are trained on Logistics and company policies standards and procedures monitoring ... Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off ...
Warehouse Operations Supervisor
Carrboro, NC · On-site
$65K - $98K/yr
... associates are trained on Logistics and company policies standards and procedures monitoring ... Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off ...
Warehouse Operations Supervisor
Carrboro, NC · On-site
$65K - $98K/yr
... associates are trained on Logistics and company policies standards and procedures monitoring ... Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off ...
Warehouse Operations Supervisor
Durham, NC · On-site
$65K - $98K/yr
... associates are trained on Logistics and company policies standards and procedures monitoring ... Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off ...
Warehouse Operations Supervisor
Durham, NC · On-site
$65K - $98K/yr
... associates are trained on Logistics and company policies standards and procedures monitoring ... Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off ...
Warehouse Operations Supervisor
Chapel Hill, NC · On-site
$65K - $98K/yr
... associates are trained on Logistics and company policies standards and procedures monitoring ... Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off ...
Warehouse Operations Supervisor
Chapel Hill, NC · On-site
$65K - $98K/yr
... associates are trained on Logistics and company policies standards and procedures monitoring ... Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off ...
Hardscapes Operations Manager
Durham, NC · On-site
We know that our associates are the key to this success, and our commitment to the SiteOne DNA and ... Life Insurance and Short- and Long-Term Disability Insurance * Product Discounts * Most Branches ...
Hardscapes Operations Manager
Durham, NC · On-site
We know that our associates are the key to this success, and our commitment to the SiteOne DNA and ... Life Insurance and Short- and Long-Term Disability Insurance * Product Discounts * Most Branches ...
Hardscapes Operations Manager
Durham, NC · On-site
We know that our associates are the key to this success, and our commitment to the SiteOne DNA and ... Life Insurance and Short- and Long-Term Disability Insurance * Product Discounts * Most Branches ...
Hardscapes Operations Manager
Durham, NC · On-site
We know that our associates are the key to this success, and our commitment to the SiteOne DNA and ... Life Insurance and Short- and Long-Term Disability Insurance * Product Discounts * Most Branches ...
Client Service Associate - NR
Chapel Hill, NC · On-site
$12 - $16.50/hr
Perform operational or administrative functions for client related requests (i.e., check requests ... life insurance, and paid time off. Stifel is an Equal Opportunity Employer. Employment Type ...
Client Service Associate - NR
Chapel Hill, NC · On-site
$12 - $16.50/hr
Perform operational or administrative functions for client related requests (i.e., check requests ... life insurance, and paid time off. Stifel is an Equal Opportunity Employer. Employment Type ...
Client Service Associate - NR
Chapel Hill, NC · On-site
$12 - $16.50/hr
Perform operational or administrative functions for client related requests (i.e., check requests ... insurance, and paid time off. Stifel is an Equal Opportunity Employer.
Client Service Associate - NR
Chapel Hill, NC · On-site
$12 - $16.50/hr
Perform operational or administrative functions for client related requests (i.e., check requests ... insurance, and paid time off. Stifel is an Equal Opportunity Employer.
Administrative Associate - FP Front End Operations
Chapel Hill, NC · On-site
$18.48 - $25.89/hr
Scan insurance cards, photo ids, and forms. Prepare, educate, and collect patient signatures on required forms (MSPQ, Site of Service, GCT, NPP, etc.) Protect, store, and dispose of PHI as necessary.
Administrative Associate - FP Front End Operations
Chapel Hill, NC · On-site
$18.48 - $25.89/hr
Scan insurance cards, photo ids, and forms. Prepare, educate, and collect patient signatures on required forms (MSPQ, Site of Service, GCT, NPP, etc.) Protect, store, and dispose of PHI as necessary.
P&C Insurance Customer Service Representative
Apex, NC · On-site
$38K - $45K/yr
Have a Associates Degree, Bachelor's Degree preferred. * Familiarity with Erie Insurance is a plus ... industry operations to effectively manage, maintain, and write assigned clients and prospects.
P&C Insurance Customer Service Representative
Apex, NC · On-site
$38K - $45K/yr
Have a Associates Degree, Bachelor's Degree preferred. * Familiarity with Erie Insurance is a plus ... industry operations to effectively manage, maintain, and write assigned clients and prospects.
Administrative Associate - FP Front End Operations
Chapel Hill, NC · On-site
$18.12 - $25.51/hr
Scan insurance cards, photo ids, and forms. Prepare, educate, and collect patient signatures on required forms (MSPQ, Site of Service, GCT, NPP, etc.) Protect, store, and dispose of PHI as necessary.
Administrative Associate - FP Front End Operations
Chapel Hill, NC · On-site
$18.12 - $25.51/hr
Scan insurance cards, photo ids, and forms. Prepare, educate, and collect patient signatures on required forms (MSPQ, Site of Service, GCT, NPP, etc.) Protect, store, and dispose of PHI as necessary.
Administrative Associate - FP Front End Operations
Chapel Hill, NC · On-site
$18.48 - $25.89/hr
Scan insurance cards, photo ids, and forms. Prepare, educate, and collect patient signatures on required forms (MSPQ, Site of Service, GCT, NPP, etc.) Protect, store, and dispose of PHI as necessary.
Administrative Associate - FP Front End Operations
Chapel Hill, NC · On-site
$18.48 - $25.89/hr
Scan insurance cards, photo ids, and forms. Prepare, educate, and collect patient signatures on required forms (MSPQ, Site of Service, GCT, NPP, etc.) Protect, store, and dispose of PHI as necessary.
Insurance Operations Associate information
See Raleigh, NC salary details
$10.98 - $14.70
9% of jobs
$17.12 is the 25th percentile. Wages below this are outliers.
$14.70 - $18.42
24% of jobs
The median wage is $21.25 / hr.
$18.42 - $22.14
22% of jobs
$22.14 - $25.85
16% of jobs
$27.50 is the 75th percentile. Wages above this are outliers.
$25.85 - $29.57
9% of jobs
$29.57 - $33.29
7% of jobs
$33.29 - $37.01
4% of jobs
$37.01 - $40.72
4% of jobs
$40.72 - $44.44
3% of jobs
$44.44 - $48.16
1% of jobs
$48.16 - $51.87
0% of jobs
$10
$25
$51
How much do insurance operations associate jobs pay per hour?
As of Aug 10, 2026, the average hourly pay for insurance operations associate in Raleigh, NC is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.42 per hour, depending on experience, location, and employer.
What are some common challenges faced by insurance operations associates, and how can they be managed effectively?
Insurance Operations Associates often handle high volumes of policy documentation, client data, and compliance checks, which can be challenging during peak renewal or claims periods. Staying organized, utilizing workflow management tools, and maintaining clear communication with underwriters and agents are key to managing these demands. Familiarity with insurance software and an eye for detail help prevent errors and ensure smooth processing. Proactive collaboration within the operations team and ongoing professional development can also make it easier to adapt to changing industry regulations and processes.
What does an insurance operations associate do?
An Insurance Operations Associate supports the day-to-day administrative and operational tasks within an insurance company. Their responsibilities often include processing policy applications, handling customer inquiries, maintaining records, and ensuring compliance with industry regulations. They work closely with underwriters, agents, and clients to facilitate smooth insurance transactions. This role is key in ensuring the efficiency and accuracy of insurance operations, contributing to overall customer satisfaction and effective risk management.
What is the difference between Insurance Operations Associate vs Insurance Underwriter?
| Aspect | Insurance Operations Associate | Insurance Underwriter |
|---|---|---|
| Credentials | Typically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plus | Bachelor's degree in finance, business, or related field; professional certifications like CPCU are common |
| Work Environment | Office setting, supporting claims, policy administration, and customer service | Office setting, assessing risk, reviewing applications, and determining policy terms |
| Employer & Industry Usage | Used across insurance companies for operational support roles | Used in underwriting departments to evaluate and approve policies |
| Comparison Search Intent | High overlap in job functions and industry context |
The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.
What are the key skills and qualifications needed to thrive as an insurance operations associate?
To thrive as an Insurance Operations Associate, you need strong analytical abilities, attention to detail, and a foundation in insurance principles, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, workflow software like Guidewire or Duck Creek, and proficiency in Microsoft Office are typically required. Excellent organizational skills, communication, and problem-solving abilities help you collaborate effectively and manage multiple tasks. These competencies are essential for ensuring smooth insurance operations, minimizing errors, and supporting regulatory compliance.
Is an insurance operations associate a good job?
An insurance operations associate typically handles administrative tasks, policy processing, and customer service within insurance companies. The role offers opportunities for skill development in insurance policies, data management, and communication, often with standard working hours and potential for career advancement in the insurance industry.
What are popular job titles related to Insurance Operations Associate jobs in Raleigh, NC? For Insurance Operations Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Insurance Operations Associate jobs in Raleigh, NC look for? The top searched job categories for Insurance Operations Associate jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Insurance Operations Associate jobs? Cities near Raleigh, NC with the most Insurance Operations Associate job openings:
Insurance Account Specialist (Commercial Insurance, P&C license required)
Raleigh, NC • On-site
Full-time
Posted 4 days ago
First Citizens Bank rating
7.4
Based on 106 frontline employees who took The Breakroom Quiz
108th of 170 rated banks
Job description
Overview
Responsibilities
Qualifications
Responsible for the servicing and retention of new and existing insurance customers. Proactively works with customers to provide resources, offer services, and understand their evolving needs at an advanced level. Responds to daily inquiries and handles agency billing. Facilitates workflow and identifies sales growth opportunities. Responsible for the handling, processing, and servicing of new and existing insurance customers. Supports the training and mentoring of less experienced team members as needed.
Responsibilities
- Account Servicing - Responds to service requests and proactively identified service needs. Manages new and existing insurance customer activities including policy check-in, renewals, cancellations, endorsements, and initial claim activity. Performs data entry, processing, and risk analysis at an advanced level. Ensures accuracy and compliance with all rules and regulations.
- Sales & Support - Develops influential relationships with carriers and customers to achieve business goals and streamline service experience. Identifies sales, coverage, and additional opportunities for existing customers. Responsible for marketing, quoting, and proposal preparation of customer insurance programs. Key stakeholder in customer satisfaction and retention results.
- Operations - Performs operational tasks that occur during customer, carrier, and associate inquiries. Serves as primary point of contact for customer requests. Leverages technology to gain efficiencies. Trains and mentors less experienced team members as needed.
- Reporting - Maintains customer notes, assuring proper follow-up and documentation through all elements of the relationship. Monitors claim activity for larger commercial risks and reports to appropriate parties as needed.
Qualifications
Bachelor's Degree and 1 years of experience in P&C Insurance OR High School Diploma or GED and 5 years of experience in P&C Insurance
Preferred Area of Experience: P&C Insurance
License or Certification Type: Property and Casualty License Required
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
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Qualifications:Bachelor's Degree and 1 years of experience in P&C Insurance OR High School Diploma or GED and 5 years of experience in P&C Insurance
Preferred Area of Experience: P&C Insurance
License or Certification Type: Property and Casualty License Required
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
#LI-RM1
Education:UNAVAILABLEEmployment Type: FULL_TIMEWhat First Citizens Bank employees say
Pay
Benefits
Hours and flexibility
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