Operations Expert
Durham, NC · On-site
The Operations Expert will assist in providing a great in-store shopping experience for our retail ... help associates obtain individual insurance coverage that best fits their needs and budget ...
Operations Expert
Durham, NC · On-site
The Operations Expert will assist in providing a great in-store shopping experience for our retail ... help associates obtain individual insurance coverage that best fits their needs and budget ...
Operations Expert
Durham, NC · On-site
Store Name Mall At Southpoint Responsibilities Express is seeking a Retail Operations Expert to ... help associates obtain individual insurance coverage that best fits their needs and budget ...
Operations Expert
Durham, NC · On-site
Store Name Mall At Southpoint Responsibilities Express is seeking a Retail Operations Expert to ... help associates obtain individual insurance coverage that best fits their needs and budget ...
The Operations Expert will assist in providing a great in-store shopping experience for our retail ... help associates obtain individual insurance coverage that best fits their needs and budget ...
The Operations Expert will assist in providing a great in-store shopping experience for our retail ... help associates obtain individual insurance coverage that best fits their needs and budget ...
Regional Director Operations
Raleigh, NC · On-site
$96K - $108K/yr
Analyze financial information, guest satisfaction and associate satisfaction for trends, assist ... vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance ...
Regional Director Operations
Raleigh, NC · On-site
$96K - $108K/yr
Analyze financial information, guest satisfaction and associate satisfaction for trends, assist ... vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance ...
We know that our associates are the key to this success, and our commitment to the SiteOne DNA and ... Life Insurance and Short- and Long-Term Disability Insurance * Product Discounts * Most Branches ...
We know that our associates are the key to this success, and our commitment to the SiteOne DNA and ... Life Insurance and Short- and Long-Term Disability Insurance * Product Discounts * Most Branches ...
We know that our associates are the key to this success, and our commitment to the SiteOne DNA and ... Life Insurance and Short- and Long-Term Disability Insurance * Product Discounts * Most Branches ...
We know that our associates are the key to this success, and our commitment to the SiteOne DNA and ... Life Insurance and Short- and Long-Term Disability Insurance * Product Discounts * Most Branches ...
Client Service Associate - NR
Chapel Hill, NC · On-site
$12 - $16.50/hr
Perform operational or administrative functions for client related requests (i.e., check requests ... insurance, and paid time off. Stifel is an Equal Opportunity Employer.
Client Service Associate - NR
Chapel Hill, NC · On-site
$12 - $16.50/hr
Perform operational or administrative functions for client related requests (i.e., check requests ... insurance, and paid time off. Stifel is an Equal Opportunity Employer.
We know that our associates are the key to this success, and our commitment to the SiteOne DNA and ... Life Insurance and Short- and Long-Term Disability Insurance * Product Discounts * Most Branches ...
We know that our associates are the key to this success, and our commitment to the SiteOne DNA and ... Life Insurance and Short- and Long-Term Disability Insurance * Product Discounts * Most Branches ...
Hardscapes Operations Manager
Durham, NC · On-site
We know that our associates are the key to this success, and our commitment to the SiteOne DNA and ... Life Insurance and Short- and Long-Term Disability Insurance * Product Discounts * Most Branches ...
Hardscapes Operations Manager
Durham, NC · On-site
We know that our associates are the key to this success, and our commitment to the SiteOne DNA and ... Life Insurance and Short- and Long-Term Disability Insurance * Product Discounts * Most Branches ...
Client Service Associate - NR
$12 - $16.50/hr
Perform operational or administrative functions for client related requests (i.e., check requests ... life insurance, and paid time off. Stifel is an Equal Opportunity Employer. Employment Type ...
Client Service Associate - NR
$12 - $16.50/hr
Perform operational or administrative functions for client related requests (i.e., check requests ... life insurance, and paid time off. Stifel is an Equal Opportunity Employer. Employment Type ...
Client Service Associate - NR
Chapel Hill, NC · On-site
$12 - $16.50/hr
Perform operational or administrative functions for client related requests (i.e., check requests ... insurance, and paid time off. Stifel is an Equal Opportunity Employer.
Client Service Associate - NR
Chapel Hill, NC · On-site
$12 - $16.50/hr
Perform operational or administrative functions for client related requests (i.e., check requests ... insurance, and paid time off. Stifel is an Equal Opportunity Employer.
OPERATIONS SPECIALIST
Raleigh, NC · On-site
Free health insurance * Free housing * A retirement plan * Paid training * College credit EDUCATION ... College credit hours toward a bachelor's or associate degree through the American Council on ...
OPERATIONS SPECIALIST
Raleigh, NC · On-site
Free health insurance * Free housing * A retirement plan * Paid training * College credit EDUCATION ... College credit hours toward a bachelor's or associate degree through the American Council on ...
Administrative Associate - FP Front End Operations
Chapel Hill, NC · On-site
$18.12 - $25.51/hr
Scan insurance cards, photo ids, and forms. Prepare, educate, and collect patient signatures on required forms (MSPQ, Site of Service, GCT, NPP, etc.) Protect, store, and dispose of PHI as necessary.
Administrative Associate - FP Front End Operations
Chapel Hill, NC · On-site
$18.12 - $25.51/hr
Scan insurance cards, photo ids, and forms. Prepare, educate, and collect patient signatures on required forms (MSPQ, Site of Service, GCT, NPP, etc.) Protect, store, and dispose of PHI as necessary.
OPERATIONS SPECIALIST
Durham, NC · On-site
Free health insurance * Free housing * A retirement plan * Paid training * College credit EDUCATION ... College credit hours toward a bachelor's or associate degree through the American Council on ...
OPERATIONS SPECIALIST
Durham, NC · On-site
Free health insurance * Free housing * A retirement plan * Paid training * College credit EDUCATION ... College credit hours toward a bachelor's or associate degree through the American Council on ...
Administrative Associate - FP Front End Operations
Cary, NC · On-site
$18.12 - $25.51/hr
Scan insurance cards, photo ids, and forms. Prepare, educate, and collect patient signatures on required forms (MSPQ, Site of Service, GCT, NPP, etc.) Protect, store, and dispose of PHI as necessary.
Administrative Associate - FP Front End Operations
Cary, NC · On-site
$18.12 - $25.51/hr
Scan insurance cards, photo ids, and forms. Prepare, educate, and collect patient signatures on required forms (MSPQ, Site of Service, GCT, NPP, etc.) Protect, store, and dispose of PHI as necessary.
Administrative Associate - FP Front End Operations
Chapel Hill, NC · On-site
$18.12 - $25.51/hr
Scan insurance cards, photo ids, and forms. Prepare, educate, and collect patient signatures on required forms (MSPQ, Site of Service, GCT, NPP, etc.) Protect, store, and dispose of PHI as necessary.
Administrative Associate - FP Front End Operations
Chapel Hill, NC · On-site
$18.12 - $25.51/hr
Scan insurance cards, photo ids, and forms. Prepare, educate, and collect patient signatures on required forms (MSPQ, Site of Service, GCT, NPP, etc.) Protect, store, and dispose of PHI as necessary.
Administrative Associate - FP Front End Operations
Chapel Hill, NC · On-site
$18.12 - $25.51/hr
Scan insurance cards, photo ids, and forms. Prepare, educate, and collect patient signatures on required forms (MSPQ, Site of Service, GCT, NPP, etc.) Protect, store, and dispose of PHI as necessary.
Administrative Associate - FP Front End Operations
Chapel Hill, NC · On-site
$18.12 - $25.51/hr
Scan insurance cards, photo ids, and forms. Prepare, educate, and collect patient signatures on required forms (MSPQ, Site of Service, GCT, NPP, etc.) Protect, store, and dispose of PHI as necessary.
Administrative Associate - FP Front End Operations
Chapel Hill, NC · On-site
$18.12 - $25.51/hr
Scan insurance cards, photo ids, and forms. Prepare, educate, and collect patient signatures on required forms (MSPQ, Site of Service, GCT, NPP, etc.) Protect, store, and dispose of PHI as necessary.
Administrative Associate - FP Front End Operations
Chapel Hill, NC · On-site
$18.12 - $25.51/hr
Scan insurance cards, photo ids, and forms. Prepare, educate, and collect patient signatures on required forms (MSPQ, Site of Service, GCT, NPP, etc.) Protect, store, and dispose of PHI as necessary.
Administrative Associate - FP Front End Operations
Chapel Hill, NC · On-site
$18.12 - $25.51/hr
Scan insurance cards, photo ids, and forms. Prepare, educate, and collect patient signatures on required forms (MSPQ, Site of Service, GCT, NPP, etc.) Protect, store, and dispose of PHI as necessary.
Administrative Associate - FP Front End Operations
Chapel Hill, NC · On-site
$18.12 - $25.51/hr
Scan insurance cards, photo ids, and forms. Prepare, educate, and collect patient signatures on required forms (MSPQ, Site of Service, GCT, NPP, etc.) Protect, store, and dispose of PHI as necessary.
Warehouse Operations Supervisor
Durham, NC · On-site
$80K - $120K/yr
... associates Implement the business plan for area of responsibility by communicating goals and ... Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off ...
Warehouse Operations Supervisor
Durham, NC · On-site
$80K - $120K/yr
... associates Implement the business plan for area of responsibility by communicating goals and ... Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off ...
Insurance Operations Associate information
See Raleigh, NC salary details
$10.98 - $14.70
9% of jobs
$17.12 is the 25th percentile. Wages below this are outliers.
$14.70 - $18.42
24% of jobs
The median wage is $21.25 / hr.
$18.42 - $22.13
22% of jobs
$22.13 - $25.85
16% of jobs
$27.50 is the 75th percentile. Wages above this are outliers.
$25.85 - $29.57
9% of jobs
$29.57 - $33.29
7% of jobs
$33.29 - $37
4% of jobs
$37 - $40.72
4% of jobs
$40.72 - $44.44
3% of jobs
$44.44 - $48.16
1% of jobs
$48.16 - $51.87
0% of jobs
$10
$25
$51
How much do insurance operations associate jobs pay per hour?
As of Jun 25, 2026, the average hourly pay for insurance operations associate in Raleigh, NC is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.42 per hour, depending on experience, location, and employer.
What are some common challenges faced by Insurance Operations Associates, and how can they be managed effectively?
Insurance Operations Associates often handle high volumes of policy documentation, client data, and compliance checks, which can be challenging during peak renewal or claims periods. Staying organized, utilizing workflow management tools, and maintaining clear communication with underwriters and agents are key to managing these demands. Familiarity with insurance software and an eye for detail help prevent errors and ensure smooth processing. Proactive collaboration within the operations team and ongoing professional development can also make it easier to adapt to changing industry regulations and processes.
What does an Insurance Operations Associate do?
An Insurance Operations Associate supports the day-to-day administrative and operational tasks within an insurance company. Their responsibilities often include processing policy applications, handling customer inquiries, maintaining records, and ensuring compliance with industry regulations. They work closely with underwriters, agents, and clients to facilitate smooth insurance transactions. This role is key in ensuring the efficiency and accuracy of insurance operations, contributing to overall customer satisfaction and effective risk management.
What is the difference between Insurance Operations Associate vs Insurance Underwriter?
| Aspect | Insurance Operations Associate | Insurance Underwriter |
|---|---|---|
| Credentials | Typically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plus | Bachelor's degree in finance, business, or related field; professional certifications like CPCU are common |
| Work Environment | Office setting, supporting claims, policy administration, and customer service | Office setting, assessing risk, reviewing applications, and determining policy terms |
| Employer & Industry Usage | Used across insurance companies for operational support roles | Used in underwriting departments to evaluate and approve policies |
| Comparison Search Intent | High overlap in job functions and industry context |
The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.
What are the key skills and qualifications needed to thrive as an Insurance Operations Associate, and why are they important?
To thrive as an Insurance Operations Associate, you need strong analytical abilities, attention to detail, and a foundation in insurance principles, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, workflow software like Guidewire or Duck Creek, and proficiency in Microsoft Office are typically required. Excellent organizational skills, communication, and problem-solving abilities help you collaborate effectively and manage multiple tasks. These competencies are essential for ensuring smooth insurance operations, minimizing errors, and supporting regulatory compliance.
What are popular job titles related to Insurance Operations Associate jobs in Raleigh, NC? For Insurance Operations Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Insurance Operations Associate jobs in Raleigh, NC look for? The top searched job categories for Insurance Operations Associate jobs in Raleigh, NC are:
Part-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 5 days ago
Job description
Overview
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Mall At Southpoint
Responsibilities
Express is seeking a Retail Operations Expert to join our team.
The Operations Expert will assist in providing a great in-store shopping experience for our retail customers by leading the merchandise flow processes confirming the product is available and sized.
Key Responsibilities
Required Experience & Qualifications
Critical Skills & Attributes
Benefits and Compensation
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Closing
If you would like to know more about the California Consumer Privacy Act click here.
Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Mall At Southpoint
Responsibilities
Express is seeking a Retail Operations Expert to join our team.
The Operations Expert will assist in providing a great in-store shopping experience for our retail customers by leading the merchandise flow processes confirming the product is available and sized.
Key Responsibilities
- Providing coaching and training for stockroom associates as needed.
- Process shipping and receiving orders according to Express time and efficiency standards.
- Replenish product as needed.
- Process freight and sensor product.
- Maintain a clean and organized stock room to ensure safe and efficient merchandise processing from stock room to floor.
- Coordinate product pricing and markdowns.
- Provide check-out support to customers as needed.
- Process fulfillment transactions quickly and accurately to ensure customer satisfaction.
- Share information on product, promotions, and loyalty programs.
- Assist Sales Associates during onboarding and training.
- Assist with product launches changes according to company SOP.
- Assist customers as needed on the sales floor with locating product and/or online orders
- Deliver on all aspects of the customer experience model.
- Other essential functions may occur as directed by your supervisor
Required Experience & Qualifications
- Education: High School or Equivalent
- Years of Experience 0 - 2 relevant job experience - minimum 6 months
- Meets defined availability criteria, including nights, weekends and non-business hours
- Proficient in use of technology (iPad, registers)
Critical Skills & Attributes
- Demonstrates strong customer service skills
- Strong verbal and written communication skills specifically with customers, sales leadership team and associates
- Demonstrated collaborative skills and ability to work well within a team
- Ability to multitask and handle multiple customers and/or processes at once
Benefits and Compensation
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Closing
If you would like to know more about the California Consumer Privacy Act click here.
Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.