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Insurance Operations Associate Jobs in Charlotte, NC

JCW Group

Operations Associate

Charlotte, NC · On-site

JCW is recruiting on behalf of a well-respected specialty fronting carrier searching for an Insurance Operations Specialist to support the day-to-day oversight and administration of insurance ...

Gopuff

Operations Associate, Charlotte

Charlotte, NC · On-site

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Charlotte

Charlotte, NC · On-site

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Charlotte

Charlotte, NC · On-site

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Cubesmart

Store Operations Associate

Charlotte, NC · On-site

The Store Operations Associate is responsible for two key areas: Customer Service * Developing ... Access to a personal vehicle, a valid driver's license, and up-to-date insurance are required.

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Insurance Operations Associate information

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How much do insurance operations associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for insurance operations associate in Charlotte, NC is $25.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $29.57 per hour, depending on experience, location, and employer.

What does an insurance operations associate do?

An Insurance Operations Associate supports the day-to-day administrative and operational tasks within an insurance company. Their responsibilities often include processing policy applications, handling customer inquiries, maintaining records, and ensuring compliance with industry regulations. They work closely with underwriters, agents, and clients to facilitate smooth insurance transactions. This role is key in ensuring the efficiency and accuracy of insurance operations, contributing to overall customer satisfaction and effective risk management.

What are the key skills and qualifications needed to thrive as an insurance operations associate?

To thrive as an Insurance Operations Associate, you need strong analytical abilities, attention to detail, and a foundation in insurance principles, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, workflow software like Guidewire or Duck Creek, and proficiency in Microsoft Office are typically required. Excellent organizational skills, communication, and problem-solving abilities help you collaborate effectively and manage multiple tasks. These competencies are essential for ensuring smooth insurance operations, minimizing errors, and supporting regulatory compliance.

What are some common challenges faced by insurance operations associates, and how can they be managed effectively?

Insurance Operations Associates often handle high volumes of policy documentation, client data, and compliance checks, which can be challenging during peak renewal or claims periods. Staying organized, utilizing workflow management tools, and maintaining clear communication with underwriters and agents are key to managing these demands. Familiarity with insurance software and an eye for detail help prevent errors and ensure smooth processing. Proactive collaboration within the operations team and ongoing professional development can also make it easier to adapt to changing industry regulations and processes.

What is the difference between Insurance Operations Associate vs Insurance Underwriter?

AspectInsurance Operations AssociateInsurance Underwriter
CredentialsTypically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plusBachelor's degree in finance, business, or related field; professional certifications like CPCU are common
Work EnvironmentOffice setting, supporting claims, policy administration, and customer serviceOffice setting, assessing risk, reviewing applications, and determining policy terms
Employer & Industry UsageUsed across insurance companies for operational support rolesUsed in underwriting departments to evaluate and approve policies
Comparison Search IntentHigh overlap in job functions and industry context

The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.

What are the most commonly searched types of Insurance Operations jobs in Charlotte, NC?

The most popular types of Insurance Operations jobs in Charlotte, NC are:

What are popular job titles related to Insurance Operations Associate jobs in Charlotte, NC?

For Insurance Operations Associate jobs in Charlotte, NC, the most frequently searched job titles are:

What job categories do people searching Insurance Operations Associate jobs in Charlotte, NC look for?

The top searched job categories for Insurance Operations Associate jobs in Charlotte, NC are:

What cities near Charlotte, NC are hiring for Insurance Operations Associate jobs?

Cities near Charlotte, NC with the most Insurance Operations Associate job openings:

Insurance Operations Associate jobs near you
Infographic showing various Insurance Operations Associate job openings in Charlotte, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $53,254 per year, or $25.6 per hour.

Operations Associate

Charlotte, NC • On-site

JCW Group
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Posted 12 days ago

Job description

JCW is recruiting on behalf of a well-respected specialty fronting carrier searching for an Insurance Operations Specialist to support the day-to-day oversight and administration of insurance programs written on carrier paper. The position offers broad exposure across underwriting, compliance, finance, claims, reinsurance, actuarial, and IT while supporting strong program governance, operational efficiency, and profitable growth.


Key Responsibilities

  • Support the oversight of delegated underwriting programs by monitoring underwriting activity, referrals, exceptions, and facultative placements to ensure compliance with authority, contracts, regulations, and internal controls.
  • Maintain program documentation, underwriting guidelines, policy forms, and related exhibits while assisting with regulatory reporting, audits, data calls, and compliance requests.
  • Partner with internal stakeholders and program partners to maintain reporting and dashboards, monitor program performance, identify operational gaps, and improve processes and data quality.


Qualifications

  • Bachelor’s degree in insurance, finance, business, or a related field, or equivalent experience; internship or entry-level insurance experience is welcomed.
  • Foundational understanding of insurance concepts with a strong interest in underwriting operations, delegated authority programs, and program management; CPCU, AU, or CIC designation is a plus.


If you're interested, please send your resume to clara.masson@jcwgroup.com or apply directly.


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