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Insurance Operations Associate Jobs in Charlotte, NC

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Insurance Operations Associate information

See Charlotte, NC salary details

$11

$25

$52

How much do insurance operations associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for insurance operations associate in Charlotte, NC is $25.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $29.57 per hour, depending on experience, location, and employer.

What does an insurance operations associate do?

An Insurance Operations Associate supports the day-to-day administrative and operational tasks within an insurance company. Their responsibilities often include processing policy applications, handling customer inquiries, maintaining records, and ensuring compliance with industry regulations. They work closely with underwriters, agents, and clients to facilitate smooth insurance transactions. This role is key in ensuring the efficiency and accuracy of insurance operations, contributing to overall customer satisfaction and effective risk management.

What are the key skills and qualifications needed to thrive as an insurance operations associate?

To thrive as an Insurance Operations Associate, you need strong analytical abilities, attention to detail, and a foundation in insurance principles, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, workflow software like Guidewire or Duck Creek, and proficiency in Microsoft Office are typically required. Excellent organizational skills, communication, and problem-solving abilities help you collaborate effectively and manage multiple tasks. These competencies are essential for ensuring smooth insurance operations, minimizing errors, and supporting regulatory compliance.

What are some common challenges faced by insurance operations associates, and how can they be managed effectively?

Insurance Operations Associates often handle high volumes of policy documentation, client data, and compliance checks, which can be challenging during peak renewal or claims periods. Staying organized, utilizing workflow management tools, and maintaining clear communication with underwriters and agents are key to managing these demands. Familiarity with insurance software and an eye for detail help prevent errors and ensure smooth processing. Proactive collaboration within the operations team and ongoing professional development can also make it easier to adapt to changing industry regulations and processes.

What is the difference between Insurance Operations Associate vs Insurance Underwriter?

AspectInsurance Operations AssociateInsurance Underwriter
CredentialsTypically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plusBachelor's degree in finance, business, or related field; professional certifications like CPCU are common
Work EnvironmentOffice setting, supporting claims, policy administration, and customer serviceOffice setting, assessing risk, reviewing applications, and determining policy terms
Employer & Industry UsageUsed across insurance companies for operational support rolesUsed in underwriting departments to evaluate and approve policies
Comparison Search IntentHigh overlap in job functions and industry context

The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.

What are the most commonly searched types of Insurance Operations jobs in Charlotte, NC?

The most popular types of Insurance Operations jobs in Charlotte, NC are:

What are popular job titles related to Insurance Operations Associate jobs in Charlotte, NC?

For Insurance Operations Associate jobs in Charlotte, NC, the most frequently searched job titles are:

What job categories do people searching Insurance Operations Associate jobs in Charlotte, NC look for?

The top searched job categories for Insurance Operations Associate jobs in Charlotte, NC are:

What cities near Charlotte, NC are hiring for Insurance Operations Associate jobs?

Cities near Charlotte, NC with the most Insurance Operations Associate job openings:

Infographic showing various Insurance Operations Associate job openings in Charlotte, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $53,254 per year, or $25.6 per hour.

Operations Associate, Starbucks Barista, Charlotte #300

Gopuff

Charlotte, NC • On-site

$15.70/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Gopuff rating

4.9

Company rating: 4.9 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

18th of 24 rated food delivery companies


Job description

Gopuff is seeking Operations Associates, Baristas to join our team. This role blends operational excellence with food & beverage preparation to ensure our customers receive accurate, high-quality orders every time. Whether you’re preparing handcrafted Starbucks beverages, managing inventory, or keeping the facility organized, you’ll play a key role in making sure our operations run smoothly behind the scenes. No two days are the same—you may be restocking shelves, preparing food and drinks to spec, packing orders, or supporting inbound deliveries. If you’re detail-oriented, adaptable, and thrive in a fast-paced environment, this is the role for you.
Responsibilities
  • Prepare quality Starbucks beverages and food menu items by following recipes, production cards, and presentation standards
  • Ensure accuracy and quality of all packaged food and beverage items staged for delivery
  • Receive, unpack, and replenish product deliveries; confirm inventory accuracy and resolve discrepancies
  • Pick, pack, and stage customer orders with speed and precision
  • Maintain organization and cleanliness across the kitchen, café, and facility spaces
  • Manage waste and spoilage by following FIFO and mindful preparation practices
  • Monitor and record temperature-sensitive food items per food safety standards
  • Complete and document cleaning tasks as outlined in best practices
  • Safely handle, scan, and move product; operate carts, pallet jacks, and dollies as needed
  • Work in varying environments, including freezers and multiple floors within the site
  • Complete required Starbucks training and uphold Gopuff and Starbucks safety, sanitation, and compliance standards
  • Perform other duties based on business needs
Qualifications:
  • High School Diploma or GED equivalent
  • Food service, retail, or operations experience preferred (but not required)
  • Welcoming and collaborative team mindset
  • Ability to learn and adapt to new technology and multi-step processes
  • Strong attention to detail and pride in producing quality work
  • Essential functions include the ability to stand, walk, bend, push, pull, and lift up to 49 lbs during shifts
  • Comfortable working flexible schedules, including early mornings, evenings, weekends, nights, and holidays
What We Offer:
  • Medical/Dental/Vision Insurance (for full-time employees)
  • 401(k) Retirement Savings Plan
  • 25% employee discount & FAM Membership
  • Vacation and Sick Time for eligible employees
  • EAP through AllOne Health (formerly Carebridge)
Pay
  • Gopuff pays employees based on market pricing, and pay may vary by location. Compensation for U.S. locations is based on a cost-of-labor index for that geographic area. 
  • Charlotte, NC Salary Range: $15.70/hr
  • The salary range above reflects what we’d reasonably expect to pay candidates. A  candidate’s starting pay will be determined based on job-related skills, experience,  qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information about this role’s compensation package, please contact the designated recruiter.  
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.


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About GoPuff

Sourced by ZipRecruiter

Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

2013