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Insurance Operations Associate Jobs in Miami, FL

UNIVISTA INSURANCE

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Director of Commercial Insurance Operations

Doral, FL · Remote

Operational Oversight · Oversee daily operations of the commercial department, ensuring compliance ... associate or bachelor's degree preferred. · Strong understanding of commercial insurance products ...

UNIVISTA INSURANCE

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Director of Commercial Insurance Operations

Doral, FL · Remote

Operational Oversight · Oversee daily operations of the commercial department, ensuring compliance ... associate or bachelor's degree preferred. · Strong understanding of commercial insurance products ...

Gopuff

Operations Associate, Miami

Miami, FL · On-site

$14.25/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Miami

Miami, FL · On-site

$14.25/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Miami

Miami, FL

$14.25/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

CloudKitchens

Facility Operations Runner, Doral

Doral, FL · On-site

$16.50 - $18.50/hr

As a Facility Operations Associate, you'll ensure seamless food order flow, handle admin tasks ... HSA options) * Company-paid life and disability insurance (short- and long-term) * Voluntary ...

Gopuff

Operations Associate, Miami, #376

Miami, FL

$15.80/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Davie, #528

Davie, FL · On-site

$15.80/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Miami, #376

Miami, FL · On-site

$15.80/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Miramar, #574

Miramar, FL

$15.80/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Hialeah, #633

Hialeah, FL

$15.80/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Davie, #528

Davie, FL

$15.80/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

Gopuff

Operations Associate, Miami Beach

Miami Beach, FL · On-site

$14.25/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

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Insurance Operations Associate information

See Miami, FL salary details

$10

$25

$51

How much do insurance operations associate jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for insurance operations associate in Miami, FL is $25.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $28.99 per hour, depending on experience, location, and employer.

What are some common challenges faced by Insurance Operations Associates, and how can they be managed effectively?

Insurance Operations Associates often handle high volumes of policy documentation, client data, and compliance checks, which can be challenging during peak renewal or claims periods. Staying organized, utilizing workflow management tools, and maintaining clear communication with underwriters and agents are key to managing these demands. Familiarity with insurance software and an eye for detail help prevent errors and ensure smooth processing. Proactive collaboration within the operations team and ongoing professional development can also make it easier to adapt to changing industry regulations and processes.

What does an Insurance Operations Associate do?

An Insurance Operations Associate supports the day-to-day administrative and operational tasks within an insurance company. Their responsibilities often include processing policy applications, handling customer inquiries, maintaining records, and ensuring compliance with industry regulations. They work closely with underwriters, agents, and clients to facilitate smooth insurance transactions. This role is key in ensuring the efficiency and accuracy of insurance operations, contributing to overall customer satisfaction and effective risk management.

What is the difference between Insurance Operations Associate vs Insurance Underwriter?

AspectInsurance Operations AssociateInsurance Underwriter
CredentialsTypically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plusBachelor's degree in finance, business, or related field; professional certifications like CPCU are common
Work EnvironmentOffice setting, supporting claims, policy administration, and customer serviceOffice setting, assessing risk, reviewing applications, and determining policy terms
Employer & Industry UsageUsed across insurance companies for operational support rolesUsed in underwriting departments to evaluate and approve policies
Comparison Search IntentHigh overlap in job functions and industry context

The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.

What are the key skills and qualifications needed to thrive as an Insurance Operations Associate, and why are they important?

To thrive as an Insurance Operations Associate, you need strong analytical abilities, attention to detail, and a foundation in insurance principles, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, workflow software like Guidewire or Duck Creek, and proficiency in Microsoft Office are typically required. Excellent organizational skills, communication, and problem-solving abilities help you collaborate effectively and manage multiple tasks. These competencies are essential for ensuring smooth insurance operations, minimizing errors, and supporting regulatory compliance.
What are the most commonly searched types of Insurance Operations jobs in Miami, FL? The most popular types of Insurance Operations jobs in Miami, FL are:
What are popular job titles related to Insurance Operations Associate jobs in Miami, FL? For Insurance Operations Associate jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Insurance Operations Associate jobs in Miami, FL look for? The top searched job categories for Insurance Operations Associate jobs in Miami, FL are:
What cities near Miami, FL are hiring for Insurance Operations Associate jobs? Cities near Miami, FL with the most Insurance Operations Associate job openings:
Insurance Operations Associate jobs near you
Infographic showing various Insurance Operations Associate job openings in Miami, FL as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,211 per year, or $25.1 per hour.
Director of Commercial Insurance Operations

Director of Commercial Insurance Operations

UNIVISTA INSURANCE

Doral, FL • Remote

Full-time

Medical, Dental, Vision, Life, PTO

Posted 28 days ago

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Job description

Position Overview:

Univista Insurance is seeking an experienced and results-driven Commercial Director to lead, develop, and optimize the performance of our commercial insurance operations. This role is responsible for overseeing a team of commercial sales agents and account managers, ensuring exceptional customer service, driving new business growth, and maintaining strong client relationships. The ideal candidate will possess strong leadership skills, deep knowledge of commercial insurance products, and the ability to implement effective strategies that support departmental and organizational goals.

Leadership & Team Development

· Lead, mentor, and motivate a team of commercial agents and account representatives to achieve sales targets and service objectives.

· Conduct performance evaluations, coaching sessions, and developmental training to enhance team expertise and productivity.

· Foster a positive, high-performance culture focused on accountability, professionalism, and continuous improvement.

Operational Oversight

· Oversee daily operations of the commercial department, ensuring compliance, operational efficiency, and timely service delivery.

· Monitor key performance metrics including production, retention rates, client satisfaction, and policy accuracy.

· Ensure all processes adhere to company policies, regulatory standards, and industry best practices.

Commercial Sales & Client Management

· Drive departmental growth by implementing strategies to increase commercial insurance sales and renewals.

· Support agents in handling complex policy inquiries, endorsements, renewals, and escalated client concerns.

· Ensure high levels of customer satisfaction and long-term retention through exceptional service and relationship management.

Process Improvement & Reporting

· Analyze performance data to identify operational gaps, trends, and opportunities for process optimization.

· Implement improvements that increase efficiency, elevate customer experience, and support revenue growth.

· Prepare and present performance reports, forecasts, and insights to senior leadership.

Cross-Functional Collaboration

· Work closely with departments such as Marketing, Claims, Underwriting, and Compliance to ensure seamless coordination and support for commercial initiatives.

· Partner with senior leadership to develop strategies that align with company objectives and market demands.

Qualifications:

· Bilingual proficiency in English and Spanish is required.

· High school diploma or equivalent; associate or bachelor’s degree preferred.

· Strong understanding of commercial insurance products, coverages, and underwriting guidelines.

· Proficiency in CRM systems, policy management platforms, and Microsoft Office applications.

· Minimum 2 years of experience in commercial insurance, including sales, servicing, or team leadership.

· Exceptional communication skills, with the ability to explain complex insurance concepts clearly and professionally.

· Strong analytical and problem-solving skills with a focus on timely and effective solutions.

· Proven ability to lead teams, manage priorities, and thrive in a fast-paced environment.

· Active 2-20 General Lines License is REQUIRED for this role.

· Reliable transportation required.

Company Description

We are a fast-growing, bilingual insurance agency in Forida and Texas. We help families and businesses find the right
coverage — auto, home, life, and commercial — and we are looking for motivated bilingual professionals to join our
team.