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Insurance Operations Associate Jobs in Houston, TX

Associate's or Bachelor's degree preferred. * 3-4 years of experience in a healthcare reimbursement ... Specialty Pharmacy Operations * Healthcare Customer Service * Reimbursement Support * Financial ...

New

Associate degree, Bachelor's degree * Five or more years of experience leading a team, mentoring ... Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and ...

Associate degree, Bachelor's degree * Five or more years of experience leading a team, mentoring ... Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and ...

Job Title Operations Team Member The Operations Team Member, reporting into the Operations Care ... Critical Illness, Accident and Pet insurance are offered as an employee's choice * Tax savings ...

New

Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to ... HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid ...

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Insurance Operations Associate information

See Houston, TX salary details

$9

$22

$46

How much do insurance operations associate jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for insurance operations associate in Houston, TX is $22.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $26.25 per hour, depending on experience, location, and employer.

What are some common challenges faced by Insurance Operations Associates, and how can they be managed effectively?

Insurance Operations Associates often handle high volumes of policy documentation, client data, and compliance checks, which can be challenging during peak renewal or claims periods. Staying organized, utilizing workflow management tools, and maintaining clear communication with underwriters and agents are key to managing these demands. Familiarity with insurance software and an eye for detail help prevent errors and ensure smooth processing. Proactive collaboration within the operations team and ongoing professional development can also make it easier to adapt to changing industry regulations and processes.

What does an Insurance Operations Associate do?

An Insurance Operations Associate supports the day-to-day administrative and operational tasks within an insurance company. Their responsibilities often include processing policy applications, handling customer inquiries, maintaining records, and ensuring compliance with industry regulations. They work closely with underwriters, agents, and clients to facilitate smooth insurance transactions. This role is key in ensuring the efficiency and accuracy of insurance operations, contributing to overall customer satisfaction and effective risk management.

What is the difference between Insurance Operations Associate vs Insurance Underwriter?

AspectInsurance Operations AssociateInsurance Underwriter
CredentialsTypically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plusBachelor's degree in finance, business, or related field; professional certifications like CPCU are common
Work EnvironmentOffice setting, supporting claims, policy administration, and customer serviceOffice setting, assessing risk, reviewing applications, and determining policy terms
Employer & Industry UsageUsed across insurance companies for operational support rolesUsed in underwriting departments to evaluate and approve policies
Comparison Search IntentHigh overlap in job functions and industry context

The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.

What are the key skills and qualifications needed to thrive as an Insurance Operations Associate, and why are they important?

To thrive as an Insurance Operations Associate, you need strong analytical abilities, attention to detail, and a foundation in insurance principles, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, workflow software like Guidewire or Duck Creek, and proficiency in Microsoft Office are typically required. Excellent organizational skills, communication, and problem-solving abilities help you collaborate effectively and manage multiple tasks. These competencies are essential for ensuring smooth insurance operations, minimizing errors, and supporting regulatory compliance.
What are the most commonly searched types of Insurance Operations jobs in Houston, TX? The most popular types of Insurance Operations jobs in Houston, TX are:
What are popular job titles related to Insurance Operations Associate jobs in Houston, TX? For Insurance Operations Associate jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Insurance Operations Associate jobs in Houston, TX look for? The top searched job categories for Insurance Operations Associate jobs in Houston, TX are:
Life, Annuity & Group Benefits Operations Consultant - Senior Associate

Life, Annuity & Group Benefits Operations Consultant - Senior Associate

Pwc

Houston, TX • On-site

$77K - $202K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago


PwC rating

8.3

Company rating: 8.3 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

21st of 58 rated business consultants


Job description

Industry/Sector

Insurance

Specialism

Operations

Management Level

Senior Associate

Job Description & Summary

A career in our Customer Service practice, within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.
Our team helps organisations improve their customer interface, service delivery, and middle and back office operations. We use customer insights and market analytics to help our clients make smarter decisions, integrate products and services, and optimise their customer operations to enable sustainable growth.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Use feedback and reflection to develop self awareness, personal strengths and address development areas.
Delegate to others to provide stretch opportunities, coaching them to deliver results.
Demonstrate critical thinking and the ability to bring order to unstructured problems.
Use a broad range of tools and techniques to extract insights from current industry or sector trends.
Review your work and that of others for quality, accuracy and relevance.
Know how and when to use tools available for a given situation and can explain the reasons for this choice.
Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
Use straightforward communication, in a structured way, when influencing and connecting with others.
Able to read situations and modify behavior to build quality relationships.
Uphold the firm's code of ethics and business conduct.
The Opportunity
As part of the Customer Service team you are expected to help clients with financial operations and administration of Insurance businesses. As a Senior Associate you are expected to analyze complex problems, mentor others, and maintain impactful standards. This role involves managing specific workstreams of client engagements within specific Insurance markets such as P&C, Life, Annuities, Group & Retirement.
Responsibilities
- Manage financial operations and administration for Insurance clients
- Analyze complex problems and develop practical solutions
- Mentor team members to enhance their skills
- Maintain rigorous standards to confirm quality work
- Manage specific workstreams within Insurance markets
- Build and sustain meaningful client relationships
- Navigate and manage complex situations effectively
What You Must Have
- Bachelor's Degree
- 3 years of combined experience in Consulting and the Insurance industry
What Sets You Apart
- Preferred Degree in Actuarial Science, Banking and Insurance, Banking and Finance, Business Administration/Management, Economics, Economics and Finance, Economics and Finance & Technology, Finance, Finance & Technology, Management Information Systems, Organizational Management, Operations Management/Research preferred
- Thorough abilities with transaction lifecycles of Insurance products
- Financial operations of Insurance clients
- Operations and administration of Insurance businesses
- Data and systems interactions including IT tools and technology
- Managing specific workstreams of client engagements within Insurance markets
- Utilizing tools and techniques to deliver financial effectiveness strategies
- Participating in client discussions and meetings
- Communicating a broad range of offered consulting services

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

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