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Insurance Office Manager Jobs in Decatur, AL (NOW HIRING)

Alfa Insurance Sales & HO

Insurance Agent

Madison, AL · On-site

Develop and manage an independent insurance agency under the Alfa brand. * Provide personalized ... Office. About Alfa Insurance Alfa Insurance ® is an A-rated insurance carrier that offers an ...

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All JobsInsurance Office JobsInsurance Office Manager JobsInsurance Office Manager Jobs in Decatur, AL

Insurance Office Manager information

See Decatur, AL salary details

$27.7K

$52.2K

$79.2K

How much do insurance office manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for insurance office manager in Decatur, AL is $52,161.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $59,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance office manager?

To thrive as an Insurance Office Manager, you need strong organizational abilities, knowledge of insurance industry practices, and experience in office administration, often supported by a business degree or relevant certification. Familiarity with insurance management software, CRM systems, and office productivity tools is essential. Excellent leadership, communication, and problem-solving skills help build effective teams and foster positive client relationships. These competencies ensure smooth office operations, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges faced by insurance office managers, and how can they be addressed?

Insurance Office Managers often face challenges such as balancing administrative duties with team leadership, ensuring regulatory compliance, and maintaining high levels of customer service. Staying organized and delegating tasks effectively can help manage the workload. Regular training and open communication with staff are key to staying updated on industry regulations and fostering a collaborative work environment. Proactively addressing staff concerns and streamlining office processes also contribute to smoother operations and improved client satisfaction.

What does an insurance office manager do?

An insurance office manager oversees daily operations of an insurance agency, including supervising staff, managing customer service, handling administrative tasks, and ensuring compliance with industry regulations. They often use management software and require strong organizational and communication skills to coordinate activities and support sales efforts.

What is the difference between Insurance Office Manager vs Insurance Agent?

AspectInsurance Office ManagerInsurance Agent
Primary RoleOversees office operations, manages staff, handles administrative tasksSells insurance policies, advises clients, generates new business
CredentialsTypically requires insurance licenses, management experienceRequires insurance licenses, sales skills
Work EnvironmentOffice setting, administrative focusClient-facing, sales environment
Employer & Industry UsageInsurance agencies, brokerages, companiesInsurance agencies, independent agents, brokerages

The main difference is that an Insurance Office Manager focuses on managing the office and staff, ensuring smooth operations, while an Insurance Agent primarily sells policies and interacts directly with clients. Both roles often require insurance licenses, but their daily responsibilities and work environments differ significantly.

What does an insurance office manager do in insurance?

An insurance office manager oversees daily operations of an insurance agency or department, including managing staff, handling customer service, processing policies, and ensuring compliance with industry regulations. They often use management software and require strong organizational and communication skills to coordinate activities and improve office efficiency.
What are popular job titles related to Insurance Office Manager jobs in Decatur, AL? For Insurance Office Manager jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Insurance Office Manager jobs in Decatur, AL look for? The top searched job categories for Insurance Office Manager jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Insurance Office Manager jobs? Cities near Decatur, AL with the most Insurance Office Manager job openings:
Insurance Office Manager jobs near you
Infographic showing various Insurance Office Manager job openings in Decatur, AL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $52,161 per year, or $25.1 per hour.

Assistant Office Manager - State Farm Agent Team Member

Brian Wiggins - State Farm Agent

Madison, AL • On-site

$65K - $85K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Benefits:
  • Simple IRA matching
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ROLE DESCRIPTION:
As Assistant Office Manager - State Farm Agent Team Member with Brian Wiggins - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Brian Wiggins - State Farm Agent is eager to bring aboard your collaborative presence.
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products. 
QUALIFICATIONS:
  • Excellent communication skills - written, verbal, and listening
    Highly organized and detail-oriented
  • Experience in customer service required
  • Experience in  managing customer service required
  • Experience in sales required
  • Proactive in problem-solving
  • Able to work in and manage a team environment
  • Experience in Windows computer applications
  • Able to coordinate and collaborate with others to achieve agency goals.
  • Able to succeed in a fast-paced environment
  • Must have current Property and Casualty producer License
  • Must have current Life and Health producer License
BENEFITS:
  • Paid time off (holidays, personal vacation and sick days)
  • Salary plus commission/bonus
  • Growth potential/opportunities for advancement within the agencies
  • Retirement plan with company matching contribution