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Insurance Office Manager Jobs in Oregon (NOW HIRING)

RESOURCE CONNECTIONS OF OREGON

OFFICE LEAD

Salem, OR

$24.75 - $31.46/hr

Serve as the liaison between the Office Team and Management. * Assist with special projects and ... Health Insurance * Dental Insurance * Vision Insurance * Wellness Benefit * Life Insurance ...

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Insurance Office Manager information

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$31.2K

$58.8K

$89.3K

How much do insurance office manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for insurance office manager in Oregon is $58,829.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $67,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance office manager?

To thrive as an Insurance Office Manager, you need strong organizational abilities, knowledge of insurance industry practices, and experience in office administration, often supported by a business degree or relevant certification. Familiarity with insurance management software, CRM systems, and office productivity tools is essential. Excellent leadership, communication, and problem-solving skills help build effective teams and foster positive client relationships. These competencies ensure smooth office operations, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges faced by insurance office managers, and how can they be addressed?

Insurance Office Managers often face challenges such as balancing administrative duties with team leadership, ensuring regulatory compliance, and maintaining high levels of customer service. Staying organized and delegating tasks effectively can help manage the workload. Regular training and open communication with staff are key to staying updated on industry regulations and fostering a collaborative work environment. Proactively addressing staff concerns and streamlining office processes also contribute to smoother operations and improved client satisfaction.

What does an insurance office manager do?

An insurance office manager oversees daily operations of an insurance agency, including supervising staff, managing customer service, handling administrative tasks, and ensuring compliance with industry regulations. They often use management software and require strong organizational and communication skills to coordinate activities and support sales efforts.

What is the difference between Insurance Office Manager vs Insurance Agent?

AspectInsurance Office ManagerInsurance Agent
Primary RoleOversees office operations, manages staff, handles administrative tasksSells insurance policies, advises clients, generates new business
CredentialsTypically requires insurance licenses, management experienceRequires insurance licenses, sales skills
Work EnvironmentOffice setting, administrative focusClient-facing, sales environment
Employer & Industry UsageInsurance agencies, brokerages, companiesInsurance agencies, independent agents, brokerages

The main difference is that an Insurance Office Manager focuses on managing the office and staff, ensuring smooth operations, while an Insurance Agent primarily sells policies and interacts directly with clients. Both roles often require insurance licenses, but their daily responsibilities and work environments differ significantly.

What does an insurance office manager do in insurance?

An insurance office manager oversees daily operations of an insurance agency or department, including managing staff, handling customer service, processing policies, and ensuring compliance with industry regulations. They often use management software and require strong organizational and communication skills to coordinate activities and improve office efficiency.
What are the most commonly searched types of Insurance Office jobs in Oregon? The most popular types of Insurance Office jobs in Oregon are:
What are popular job titles related to Insurance Office Manager jobs in Oregon? For Insurance Office Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Insurance Office Manager jobs in Oregon look for? The top searched job categories for Insurance Office Manager jobs in Oregon are:
What cities in Oregon are hiring for Insurance Office Manager jobs? Cities in Oregon with the most Insurance Office Manager job openings:
Insurance Office Manager jobs near you

Branch Operations Supervisor - Commercial Insurance

Insurance Office of America

Bend, OR

$60K - $80K/yr

Full-time

Medical, Retirement

Re-posted 26 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 304 rated insurance

Job description

Description

Job Description:

Title: Branch Operations Supervisor - Commercial Lines 
Fully Remote: This is a fully remote role open to applicants across the United States, with the exception of candidates residing in Alaska, Arizona, California or Hawaii. Must be willing to work Monday-Friday 8am-5pm Eastern Standard Time.
Supporting: Cherry Hill, New Jersey | Book Focus: Trucking, Transportation, Construction
Required: active property & casualty (P&C) license
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 


About the Role: Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values. 

 
Key Responsibilities: 

  • Team Leadership: Manage Account Management staff, monitor performance, and provide coaching. 

  • HR Management: Ensure compliance with HR processes and policies. 

  • Performance Monitoring: Ensure productivity, efficiency, quality, and service standards. 

  • Scheduling: Manage staff days off calendars for service continuity. 

  • Staffing Levels: Ensure appropriate staffing levels and recommend adjustments. 

  • Employee Selection: Participate in interviewing and hiring recommendations. 

  • Performance Evaluation: Prepare and deliver performance evaluations. 

  • Coaching and Development: Provide coaching, consultation, and training. 

  • Professional Development: Encourage growth and development of personnel. 

  • Succession Planning: Develop future branch operations leaders. 

  • Culture Promotion: Promote IOA culture and improve engagement. 

  • Performance Gaps: Identify gaps and implement corrective actions. 

  • Data Analysis: Monitor and interpret performance data. 

  • Communication: Maintain transparent communication with leadership. 

  • Process Improvement: Develop and ensure compliance with core work processes. 

  • Policy Enforcement: Implement and enforce company policies. 

  • Technical Competence: Maintain high technical competence and industry expertise. 

  • Leadership Development: Continuously improve management and leadership skills. 

  • Relationship Building: Develop and maintain positive, productive relationships with IOA leadership, peers, co-workers, and employees. 

  • Leadership Development: Continuously improve management and leadership skills. 

  • Relationship Building: Develop and maintain positive relationships with IOA leadership and employees. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience with deep, wide-ranging industry knowledge

  • 3+ years leadership experience. 

  • All required active property & casualty (P&C) licensing 

  • Outstanding communication and people management skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 


What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s). 

Salary Range

The expected pay range for this position is $60,000 to $80,000 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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