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Insurance Office Assistant Jobs in Dothan, AL (NOW HIRING)

Cornerstone Caregiving

Patient Care Assistant

Enterprise, AL

$13 - $17.75/hr

... insurance (for eligible employees) Supportive local office and leadership team Opportunities for career growth What You'll Do Help clients with bathing, dressing, grooming, and personal care Prepare ...

Jackson Hospital

Medical Assistant (8A-5P)

Marianna, FL · On-site

$16 - $20.50/hr

Obtain insurance pre-authorizations as required * Communicate patient information via phone to ... Perform other duties as assigned by the office manager or provider Requirements Regulatory ...

Jackson Hospital

Medical Assistant (8A-5P)

Marianna, FL · On-site

$16 - $20.50/hr

Obtain insurance pre-authorizations as required * Communicate patient information via phone to ... Perform other duties as assigned by the office manager or provider Requirements Regulatory ...

MainStreet Family Care

Physician Assistant

Dothan, AL · On-site

$90K - $123K/yr

Experience working in EMR and Microsoft Office suite (Word, Excel, etc.) preferred Compensation and ... Malpractice insurance * Starting bonus * Bonus Incentive * $750 CME allowance per year * UpToDate ...

MainStreet Family Care

Physician Assistant

Dothan, AL · On-site

$90K - $123K/yr

Experience working in EMR and Microsoft Office suite (Word, Excel, etc.) preferred Compensation and ... Malpractice insurance * Starting bonus * Bonus Incentive * $750 CME allowance per year * UpToDate ...

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Insurance Office Assistant information

See Dothan, AL salary details

$8

$17

$22

How much do insurance office assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for insurance office assistant in Dothan, AL is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What is an insurance office assistant?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an insurance office assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What are some common challenges faced by insurance office assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What are popular job titles related to Insurance Office Assistant jobs in Dothan, AL?

For Insurance Office Assistant jobs in Dothan, AL, the most frequently searched job titles are:

What cities near Dothan, AL are hiring for Insurance Office Assistant jobs?

Cities near Dothan, AL with the most Insurance Office Assistant job openings:

Insurance Office Assistant jobs near you
Infographic showing various Insurance Office Assistant job openings in Dothan, AL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,804 per year, or $17.2 per hour.

Administrative Assistant (AL, Dothan)

Five Star Food Service, Inc

Dothan, AL • On-site

$16.25 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Administrative Assistant (AL, Dothan)
AL, Dothan
About the Role
Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance customer experiences. The Administrative Assistant serves as the primary point of contact for customers, handling inbound calls and emails to address concerns, questions, and service needs. This role requires providing accurate, efficient, and solution-oriented responses that leave customers feeling supported and valued. The representative practices active listening to confirm information and calmly de-escalate frustrated or upset callers. Proficiency with company software, databases, and tools is essential for accurately and professionally documenting customer interactions. Additionally, this position coordinates with service technicians to ensure timely resolution of maintenance needs at customer locations.
What Five Star Has To Offer
  • Paid vacation, paid holidays, paid sick days.

  • 401(k) retirement savings plan with company match.

  • Comprehensive medical, dental, and vision insurance plans (individual and family coverage).

  • Voluntary FSA, life insurance, and short/long-term disability options.

  • Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need.

  • Opportunities for advancement.

Key Responsibilities
  • Answer calls and emails addressing customer concerns or needs.

  • Respond accurately and efficiently, offering solutions ensuring the customer feels supported and valued.

  • Engage in active listening, confirming information, and diffusing angry or frustrated clients as needed.

  • Utilize software, databases, tools, appropriately, and submit information accurately, concise, and grammatically correctly.

  • Coordinate with service techs to address maintenance needs at customer locations.

Required Qualifications
  • High school diploma/ GED or one to three months of related experience; or equivalent combination of education and experience.

  • Must be able to consent to a drug screen and pre-employment background check.

  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
Location - AL, Dothan - AL - 3741 Ross Clark Cir

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