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Insurance Office Assistant Jobs in Arab, AL (NOW HIRING)

Job purpose The Business Office Generalist will support the daily administrative and financial ... * Assist with charge entry, claim submission, and payment posting. * Communicate with insurance ...

Access to additional life insurance * Eligible for Accident and Critical Illness Insurance ... Knowledge, Skills & Abilities: * 1+ years of recent experience in a medical office in a similar ...

Dental Assistant

Decatur, AL · On-site

$16 - $21/hr

Perform administrative office tasks using a computer and dental software. * Maintain patient ... Life Insurance * Long and Short-Term Disability * Paid Time Off * 401(k) with Company Match If you ...

Dental Assistant

Decatur, AL · On-site

$16 - $21/hr

Perform administrative office tasks using a computer and dental software. * Maintain patient ... Life Insurance * Long and Short-Term Disability * Paid Time Off * 401(k) with Company Match If you ...

Medical Assistant

Madison, AL · On-site

$16 - $20.50/hr

Experience in a medical office setting and/or graduation from a certified Medical Assistant program ... Insurance, Paid Time Off (because we work hard and play hard), Short-Term (at no cost to you) and ...

Dental Assistant

Decatur, AL · On-site

$16 - $21/hr

Perform administrative office tasks using a computer and dental software. * Maintain patient ... Life Insurance * Long and Short-Term Disability * Paid Time Off * 401(k) with Company Match If you ...

Showing results 41-60

Insurance Office Assistant information

See Arab, AL salary details

$8

$17

$22

How much do insurance office assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for insurance office assistant in Arab, AL is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.13 per hour, depending on experience, location, and employer.

What is an insurance office assistant?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an insurance office assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What are some common challenges faced by insurance office assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What cities near Arab, AL are hiring for Insurance Office Assistant jobs?

Cities near Arab, AL with the most Insurance Office Assistant job openings:

Infographic showing various Insurance Office Assistant job openings in Arab, AL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 5% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Office Specialist - Huntsville North

Cook's Pest Control, Inc.

Huntsville, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Cook's Pest Control rating

5.4

Company rating: 5.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

31st of 35 rated pest control companies


Job description

Company Description
Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1,700+ employees and 41 locations. Cook's has been servicing customers for almost 100 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it's no wonder we have been named one of the most successful Pest Control companies in the United States!
Job Description
The Office Specialist is skilled in the day-to-day functions of the office and will perform a variety of office/clerical duties while providing excellent customer service. Responsibilities may range from general receptionist duties to some HR and Accounting functions.
Customer Service
  • Answer incoming customer calls and route calls to the appropriate department.
  • Complete initial new customer intake, enter basic customer information and route new customer information to the appropriate sales team member.
  • Respond to customer account and billing questions or concerns.
  • Contact customers regarding invalid payments and funding sources.

Accounting
  • Process customer payments received and complete daily bank deposits.
  • Process vendor invoices, submit payment via credit card or submit payment request to Corporate Office as appropriate.
  • Monitor past due accounts and contact customers for collections. Forward accounts to collections agency as needed.
  • Process account write offs and termination of customer accounts as needed.
  • Communicate with District Manager on completion of tasks outlined on the Daily Accounting Checklist.
  • Review payroll and make adjustments as needed.
  • Maintain petty cash.

Human Resources
  • Complete full hiring and onboarding process for new employees, including processing background checks, scheduling physical & drug screens, entering employee info into HRIS, and completing new hire paperwork.
  • Assist new and current employees with general HR/Benefits questions.
  • Process monthly employee changes including but not limited to pay rate and status changes.
  • Complete termination process for exiting employees.
  • Manage Workers' Compensation and Auto Insurance claims.

Office Management
  • Complete monthly warehouse and office supply order.
  • Order business cards.

Qualifications
  • High School Diploma or equivalent
  • Must have excellent customer service skills.
  • Must have excellent computer skills and be familiar with Microsoft Office Suite (Excel, Word, and Outlook).
  • Must have excellent organizational skills, be able to multitask and determine priorities.
  • Must have excellent attention to detail; accuracy of work is highly important.
  • Must have excellent communication skills, both oral and written.
  • Must be able to work well both independently and as part of a team.

This position works in an office setting and may be in direct contact with customers. This position requires the employee to sit at a computer for up to 8 hours per day. This position may require light lifting and filing. Saturdays and evening work may be required at times.
Additional Information
Along with a great place to work, Cook's employees enjoy:
  • Competitive Pay!
  • Health, Dental, Vision, Life, Disability!
  • 401(k) Retirement Plan with Company Match!
  • Paid Time Off - Vacation/Sick Time + Holidays!
  • Mentorship & Advancement opportunities!

* Cook's is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Videos To Watch
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