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Insurance Office Assistant Jobs in Wisconsin (NOW HIRING)

Clinical Office Assistant

Manitowoc, WI ยท On-site

$16.25 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co ... Operates and maintains office equipment (fax, printer, photocopier, etc.) and may order office ...

Medical Office Assistant

Madison, WI ยท On-site

$36K - $44K/yr

Routinely services patients by supplying correct information to insurance companies, maintaining ... and office charges, if applicable. * Works in a constant state of alertness and safe manner.

Clinical Office Assistant

Elkhorn, WI ยท On-site

$20.40 - $30.60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co ... Operates and maintains office equipment (fax, printer, photocopier, etc.) and may order office ...

Clinical Office Assistant Float

Milwaukee, WI ยท On-site

$20.80 - $31.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co ... Operates and maintains office equipment (fax, printer, photocopier, etc.) and may order office ...

Showing results 21-40

Insurance Office Assistant information

See Wisconsin salary details

$9

$19

$25

How much do insurance office assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for insurance office assistant in Wisconsin is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.35 per hour, depending on experience, location, and employer.

What is an insurance office assistant?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an insurance office assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What are some common challenges faced by insurance office assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What are the most commonly searched types of Insurance Office jobs in Wisconsin?

The most popular types of Insurance Office jobs in Wisconsin are:

What are popular job titles related to Insurance Office Assistant jobs in Wisconsin?

For Insurance Office Assistant jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Insurance Office Assistant jobs in Wisconsin look for?

The top searched job categories for Insurance Office Assistant jobs in Wisconsin are:

Infographic showing various Insurance Office Assistant job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,753 per year, or $19.1 per hour.

Office Assistant/Dispatcher

Precision Door Service

Menomonee Falls, WI โ€ข On-site

$35K - $45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago


Job description

Responsive recruiter
Benefits:
  • Free uniforms
  • Health insurance
  • Paid time off
  • Parental leave
  • Profit sharing
  • Training & development
  • Vision insurance
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Free food & snacks

GENERAL PURPOSE:
Supports the Office Manage and Door Team manager by performing routine clerical functions, answering phone calls from customers, call center representatives and leadership, dispatching tickets to infield technicians and help managing the operational daily schedule, filing documents as needed, entering data, and other general office functions as needed.
ESSENTIAL FUNCTIONS:
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
  • Answers phones with a professional tone and attitude for various sources.
  • Updates customers notes within the system.
  • Dispatches jobs from the system to infield technicians.
  • Upload and enter data to the system to support the staff.
  • Relies on instructions and pre-established guidelines to perform the functions of the job.
  • Contributes to team effort by accomplishing related results as needed.
  • Other duties as assigned that support the overall goals of the organization.

MINIMUM QUALIFICATIONS:
High School diploma, experience preferably in a service industry; experience working with employees with an attitude to ensure smooth communication and prompt resolution of requests and questions.
KNOWLEDGE, SKILLS, AND ABILITIES:
  • Skill in using Microsoft Office products (Word, Excel, and Outlook)
  • Skill in basic filing and recordkeeping with a focus on speed and accuracy
  • Ability to provide excellent customer service by assessing customer and vendor needs, meeting quality standards for services, and provided excellent customer service
  • Ability to cooperate and solve problems in a team environment
  • Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
  • Ability to follow instructions and communicate effectively orally and in writing
  • Ability to organize work for timely completion

CORE COMPETENCIES:
  • Customer-focused and Customer Service Orientation - Works with business partners, vendors and customers to assess their needs, provides information or assistance, resolves their problems or satisfies their expectations; knows about available products and services; is committed to providing quality products and services; honors all of the franchise's commitments to customers by providing helpful, courteous, accessible, responsive, and knowledgeable customer service.
  • Effective Communications - Practices meaningful two-way communication by speaking clearly, paying close attention and seeking to understand others, listening attentively and clarifying information and attending to nonverbal cues and responding appropriately; influences others by persuasively presenting thoughts and ideas; gains commitment and ensures support for proposed ideas.
  • Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations; builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary.
  • Service Focus and Teamwork - Values and delivers high quality, professional, responsive and innovative service while cooperating with others to accomplish common goals; works with others within and across the company achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.

PHYSICAL REQUIREMENTS:
Depending on functional area of assignment, tasks involve the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 15 pounds). Tasks may involve extended periods of time sitting at a workstation and utilizing a keyboard.
ENVIRONMENTAL REQUIREMENTS:
Tasks are regularly performed inside without potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.
SENSORY REQUIREMENTS:
Some tasks require manual dexterity, in addition to visual and hearing acuity. Tasks require oral communications ability.
Compensation: $35,000.00 - $45,000.00 per year
Precision Door Service provides residential garage door service. With over 100 locations, our professional and certified technicians repair over 1000 garage doors everyday - nationwide. We also sell and install a wide selection of garage doors and garage door openers.
We have been selected multiple years as Franchise Business Review Top 50 Franchises for Franchise Satisfaction.
We ranked #13 in the top 20 new franchises by Entrepreneurยฎ magazine.
We also ranked #227 in Entrepreneurยฎ magazine's Franchise 500.
We received the "Spirit of Success" award from Southwestern Bell.
Multiple franchises with the Angie's List Super Service Award.
Our Mission:
To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians and staff.
Our Vision:
To establish Precision Door Service as the public standard and national household name in garage door repair service.
This franchise is independently owned and operated. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise location should be made directly to the franchisee.