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Insurance Manager Jobs in Quebec (NOW HIRING)

Wawanesa Insurance

Claims Technical Specialist

Quebec, QC · Hybrid

CA$90K - CA$110K/yr

About The Wawanesa Mutual Insurance Company Founded in 1896, The Wawanesa Mutual Insurance Company ... manage expenses, and support strong claim outcomes. * Contribute to national claims initiatives ...

Td

Estate Planning Advisor (Insurance)

Montreal, QC

At TD Wealth Private Wealth Management (PWM), we work with High Net Worth (HNW) and Ultra High Net ... As part of this offering, Wealth Insurance Services plays a critical role in helping clients ...

Royal Bank of Canada

Job Skills Communication, Competitive Markets, Cross-Selling, Customer Knowledge, Customer Needs, Interpersonal Relationship Management, Life Insurance, Perseverance and Follow-Through, Sales, Sales ...

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Insurance Manager information

What is an insurance manager?

An insurance manager oversees the performance of all the employees who work for an insurance branch and verifies that all corporate policies are followed, including the filing of client records. Specifically, as an insurance manager, you supervise a sales agent or broker to help them drive sales and make sure they sell enough policies. Then, you ensure each of your sales agents receives a commission for excelling in their duties. To maximize profits, you set premiums by using actuary data and information from appraisers to determine the likelihood of clients filing claims, as well as the value of their assets. In this role, you are typically involved in many actions that the branch takes, such as the approval, denial, or investigation of claims.

What are the key skills and qualifications needed to thrive as an insurance manager?

To thrive as an Insurance Manager, you need expertise in risk assessment, policy analysis, and regulatory compliance, often supported by a bachelor's degree in finance, business, or a related field. Familiarity with insurance management software, claims processing systems, and industry certifications like CPCU or ARM is highly valuable. Strong leadership, negotiation, and interpersonal skills help build effective teams and maintain client relationships. These abilities are crucial for ensuring seamless operations, regulatory adherence, and delivering excellent service in a competitive insurance environment.

What are some common challenges faced by insurance managers and how can they be addressed?

Insurance Managers often face challenges such as keeping up with changing regulations, managing diverse client portfolios, and balancing risk assessment with customer service. Staying updated with industry regulations and investing in continuous professional development can help address compliance issues. Effective communication and strong organizational skills are essential for managing multiple clients and teams. Additionally, leveraging modern insurance software can streamline operations and enhance accuracy in policy management.

What is the difference between Insurance Manager vs Insurance Underwriter?

AspectInsurance ManagerInsurance Underwriter
CredentialsOften requires insurance-related certifications and management experienceTypically holds actuarial, underwriting, or insurance licenses
Work EnvironmentManages teams, oversees policies, and develops strategies within insurance companiesEvaluates risks, assesses applications, and determines policy terms
Employer & Industry UsageCommonly employed in insurance firms, brokers, and agenciesPrimarily found in insurance companies and underwriting firms
Search & Comparison IntentPeople compare roles involving insurance policy oversight and managementIndividuals interested in risk assessment and policy issuance

The main difference between an Insurance Manager and an Insurance Underwriter lies in their responsibilities. Insurance Managers oversee teams, develop policies, and manage overall operations, while Insurance Underwriters focus on evaluating individual risks and determining policy terms. Both roles require insurance-related credentials and are integral to the insurance industry, but they serve different functions within the insurance process.

More about Insurance Manager jobs

What are the most commonly searched types of Insurance jobs in Quebec?

The most popular types of Insurance jobs in Quebec are:

What job categories do people searching Insurance Manager jobs in Quebec look for?

The top searched job categories for Insurance Manager jobs in Quebec are:

What cities in Quebec are hiring for Insurance Manager jobs?

Cities in Quebec with the most Insurance Manager job openings:

Insurance Manager jobs near you
Infographic showing various Insurance Manager job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 57% Full Time, 28% Part Time, and 14% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Bilingual Claims Quality Assurance Analyst

Wawanesa Insurance

Quebec, QC • Hybrid

CA$77K - CA$92K/yr

Full-time, Part-time

Retirement, PTO

Re-posted 12 days ago

Job description

Job ID: 10204 


Employment Type: Existing Role

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Lethbridge, AB; Toronto (North York), ON; Kitchener, ON; Ottawa, ON; Montreal, QC; Moncton, NB; Dartmouth; NS. 

Working Business Language: Bilingual in French and English. This role requires regular interaction with customers across Canada where the business languages utilized are both English and French.As such, the successful candidate must be fully proficient in English and French.   
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $77,500 - $92,500. Candidates with salary expectations outside of the range are still encouraged to apply.

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.


Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

As a Claims Quality Assurance Analyst, you'll play an important role in supporting Claims Operations by helping strengthen best-in-class practices, enhance file handling consistency, and contribute to a high-performance culture. In this role, you'll take part in file reviews, calibration sessions, and trend analysis to identify meaningful improvement opportunities across the claims experience.

Job Responsibilities

  • Champions change and continuous improvement within the Claims Division.
  • Reviews files, exposures and customer interaction to support the calibration of Adjusters and Claims Leaders to our claims processes.
  • Conducts calibration sessions with front line and regional claims managers.
  • Makes observations about opportunities to enhance calibration.
  • Identifies trends where practices are providing obstacles for claims teams and participates in continuous improvement exercises of those policies.
  • Participates in identifying and planning claims training.
  • Participates in formal QA only calibration sessions.
  • Maintains awareness of industry trends and changes to ensure Wawanesa is prepared to respond in a manner consistent with our vision and values.
  • Collaborates with members of the claims team to understand file opportunities, and leverage Wawanesa resources to build exceptional file handling practices.
  • Reviews and analyze performance reports.
  • Assists Sr. Analyst(s) in conducting regional level calibration sessions with operations as needed.
  • Performs other duties as assigned.
Qualifications
  • 3 to 5 years of experience adjusting or examining claims within the property and casualty insurance industry.
  • Demonstrated experience with Quebec auto and property claims.
  • Fluency in both French and English is required for this role.
  • Strong analytical and problem-solving skills, with the ability to identify trends, relationships, issues, and opportunities for improvement.
  • Excellent organizational skills, including the ability to manage priorities and adjust effectively as business needs evolve.
  • Ability to work effectively both independently and as part of a collaborative team.
  • Self-directed and accountable, with a strong commitment to team goals and shared success.
  • Completion of the CIP or FCIP designation would be considered an asset.


Diversity Equity, Inclusion& Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people - this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.  
 

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