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$12

$37

$77

How much do insurance learning development jobs pay per hour?

As of May 29, 2026, the average hourly pay for insurance learning development in Jacksonville, FL is $37.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $64.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Insurance Learning Development, and why are they important?

To excel in Insurance Learning Development, you need a solid understanding of insurance products, adult learning principles, and instructional design, typically backed by a degree in education, business, or a related field. Familiarity with learning management systems (LMS), e-learning authoring tools, and certifications such as CPLP or L&D-focused credentials are commonly required. Excellent communication, creativity, and the ability to adapt training methods to diverse audiences will help you stand out. These skills ensure effective training delivery that enhances employee performance and supports organizational compliance and growth.

What are the main challenges faced by professionals in Insurance Learning Development, and how can they be addressed?

Professionals in Insurance Learning Development often face the challenge of keeping training materials current with evolving regulations and complex insurance products. Additionally, engaging a diverse workforce with varying levels of experience requires innovative instructional strategies and adaptive delivery methods. Building strong collaboration with subject matter experts and regularly seeking feedback from learners can help ensure training programs are both accurate and effective. Staying updated with industry trends and leveraging technology for e-learning also supports continuous improvement in this role.

What is Insurance Learning Development?

Insurance Learning Development refers to the processes and strategies used to train, educate, and develop skills for employees within the insurance industry. This includes creating training programs, managing e-learning platforms, and ensuring staff stay current with regulations and industry best practices. Professionals in this field work closely with subject matter experts to design courses on topics like underwriting, claims management, compliance, and customer service. The goal is to enhance employee performance, maintain compliance, and improve overall organizational effectiveness.

What is the difference between Insurance Learning Development vs Insurance Training Coordinator?

AspectInsurance Learning DevelopmentInsurance Training Coordinator
CertificationsTypically requires industry certifications and instructional design credentialsMay require basic insurance or training certifications
Work EnvironmentDesigns and develops training programs, often in corporate or educational settingsCoordinates and delivers training sessions, often within insurance companies or agencies
Employer & Industry UsageUsed by insurance companies, corporate training firms, and educational institutionsCommonly employed by insurance firms, brokerages, and training providers

Insurance Learning Development focuses on creating and implementing comprehensive training programs, often involving instructional design and curriculum development. In contrast, an Insurance Training Coordinator primarily manages the delivery and coordination of training sessions. Both roles support employee education but differ in scope and responsibilities.

What are popular job titles related to Insurance Learning Development jobs in Jacksonville, FL? For Insurance Learning Development jobs in Jacksonville, FL, the most frequently searched job titles are:
What job categories do people searching Insurance Learning Development jobs in Jacksonville, FL look for? The top searched job categories for Insurance Learning Development jobs in Jacksonville, FL are:
What cities near Jacksonville, FL are hiring for Insurance Learning Development jobs? Cities near Jacksonville, FL with the most Insurance Learning Development job openings:
Insurance Learning Development jobs near you
Learning & Development Trainer II

Learning & Development Trainer II

Brightway Insurance

Jacksonville, FL

Other

Posted yesterday

Brightway Insurance rating

8.3

Company rating: 8.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

112th of 259 rated insurance

Job description

About Brightway

Established in 2008, Brightway is proud to be one of the fastest-growing insurance agency systems in the United States. With over 350 franchises spanning 35+ states and an impressive $1.3 billion in annual premiums, we rank among the nations largest privately owned property and casualty insurance distribution companies. We support our agency owners with comprehensive back-office services, marketing resources, and continuous learning and development.

We are embarking on the next stage of our customer-centric growth, driven by innovation from our talented associates and the application of cutting-edge technologies. This growth has opened doors for creative thinkers who thrive in a diverse and collaborative culture. As a Brightway team member, you'll engage in exciting projects that are reshaping the industry, working alongside a dedicated team committed to delivering exceptional customer service and safeguarding our clients' most valuable assets.

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Scope

The Learning & Development Trainer II delivers high-impact, multi-modal training experiences across all stages of the agency journeyfrom onboarding to ongoing developmentto strengthen brand alignment, drive adoption of best practices, and develop a winning mindset. Leveraging adult learning principles and innovative instructional design, this role creates and facilitates engaging, results-oriented learning that improves performance, enhances customer satisfaction, and supports Brightways strategic growth. Regular needs assessments, content updates, and continuous improvement efforts ensure that training remains relevant, data-driven, and aligned with business priorities.

Job Responsibilities

Design and deliver blended learning experiences including virtual instructor-led training (VILT), in-person workshops, eLearning, videos, job aids, leader guides, webinars, and other formats.

Develop goal-driven content using instructional design models such as ADDIE, in collaboration with L&D teammates and subject matter experts.

Facilitate engaging training sessions on topics including insurance sales, systems, leadership, customer service, and agency operations.

Customize training schedules to minimize business disruption and support unit and franchisee performance goals.

Regularly assess learner needs and feedback to continuously improve training content and delivery methods.

Utilize the LMS and other technologies to deploy interactive, multi-modal learning and manage content updates.

Promote peer learning and mentorship through forums, coaching, and participation in Brightways mentoring programs.

Conduct follow-up assessments and analyze training data, surveys, and KPIs to measure impact and effectiveness.

Proactively identify workflow, process, or service improvements that enhance training outcomes, customer satisfaction, and operational efficiency.

Maintain accurate and current training documentation, including procedure manuals and departmental learning materials.

Collaborate cross-functionally with leaders and stakeholders to align training efforts with company goals and shared objectives.

Serve as a learning ambassador, representing Brightway at internal and external events such as conferences and panels.

Document training activities and results in internal systems with accuracy and timeliness.

Perform other related duties as assigned.

Skills, Licenses, Certifications

Highly proficient in Microsoft Office products (Word, Excel, Outlook, One Drive, SharePoint, Teams, PowerPoint)

Proficient in basic IT troubleshooting, system setup, and navigation and ability to teach to others

Beginner level instructional design experience

Content development experience desired

Able to gather and analyze complex facts and data, draw inferences, weigh alternatives and present logical solutions

Exceptional facilitation skills in classroom and virtual settings

Education and Experience

Bachelors degree or equivalent

Property and Casualty (or state equivalent) insurance license preferred

Minimum of 3+ years insurance experience in Personal and/or Commercial Lines (Commercial experience highly preferred)

Minimum of 4+ years experience in Training (or related field)

Prior Manager or Producer-level experience within an insurance agency preferred

Soft Skills

Exceptional customer service mindset; a desire and ability to lead a group to superior outcomes

Excellent verbal and written communicator; must be able to convey the most complex of ideas in a clear and concise manner

Ability to learn new Brightway systems and procedures quickly

Superior independent judgment and decision making

Superior creativity in problem solving

Ability to learn, embrace and put into practice new concepts and skills

Excellent time management skills; is able to model this behavior for others on the team

Leader in the organization; supports management in delivering messages to employees

Passion for helping others succeed and dedication to lifelong learning

Exhibits our company values on a daily basis:

Enthusiastic relationship builder!

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Equal Employment Opportunity:
Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals. We are an equal opportunity employer and do not discriminate based on race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity, or any other characteristic protected by applicable law.

We believe that a diverse workforce is essential to our success and fosters innovation, creativity, and collaboration. Our goal is to provide a work environment that is free from discrimination and harassment, where everyone has an equal opportunity to succeed and grow.

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