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Insurance Learning Development Jobs in North Carolina

Facilitates dynamic learning experiences for assigned business lines (working with the executive ... Basic term and optional term life insurance * Short-term and long-term disability * Pregnancy ...

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Insurance Learning Development information

What are the key skills and qualifications needed to thrive in Insurance Learning Development, and why are they important?

To excel in Insurance Learning Development, you need a solid understanding of insurance products, adult learning principles, and instructional design, typically backed by a degree in education, business, or a related field. Familiarity with learning management systems (LMS), e-learning authoring tools, and certifications such as CPLP or L&D-focused credentials are commonly required. Excellent communication, creativity, and the ability to adapt training methods to diverse audiences will help you stand out. These skills ensure effective training delivery that enhances employee performance and supports organizational compliance and growth.

What is the difference between Insurance Learning Development vs Insurance Training Coordinator?

AspectInsurance Learning DevelopmentInsurance Training Coordinator
CertificationsTypically requires industry certifications and instructional design credentialsMay require basic insurance or training certifications
Work EnvironmentDesigns and develops training programs, often in corporate or educational settingsCoordinates and delivers training sessions, often within insurance companies or agencies
Employer & Industry UsageUsed by insurance companies, corporate training firms, and educational institutionsCommonly employed by insurance firms, brokerages, and training providers

Insurance Learning Development focuses on creating and implementing comprehensive training programs, often involving instructional design and curriculum development. In contrast, an Insurance Training Coordinator primarily manages the delivery and coordination of training sessions. Both roles support employee education but differ in scope and responsibilities.

What are the main challenges faced by professionals in Insurance Learning Development, and how can they be addressed?

Professionals in Insurance Learning Development often face the challenge of keeping training materials current with evolving regulations and complex insurance products. Additionally, engaging a diverse workforce with varying levels of experience requires innovative instructional strategies and adaptive delivery methods. Building strong collaboration with subject matter experts and regularly seeking feedback from learners can help ensure training programs are both accurate and effective. Staying updated with industry trends and leveraging technology for e-learning also supports continuous improvement in this role.

What is Insurance Learning Development?

Insurance Learning Development refers to the processes and strategies used to train, educate, and develop skills for employees within the insurance industry. This includes creating training programs, managing e-learning platforms, and ensuring staff stay current with regulations and industry best practices. Professionals in this field work closely with subject matter experts to design courses on topics like underwriting, claims management, compliance, and customer service. The goal is to enhance employee performance, maintain compliance, and improve overall organizational effectiveness.

Learning & Development Specialist

North Carolina League of Municipalities

Raleigh, NC โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Job description

Learning & Development Specialist

We are looking for a Learning and Development Specialist to join the Strategic Communications & Member Engagement Department. This position will work to coordinate member education and training opportunities in collaboration with the Director of Learning & Development. The duties include developing content strategies, planning and assembling courses via the Leagueโ€™s course development platform, working with the Strategic Communications & Member Engagement Department colleagues and established processes to create course registration pages, coordinating in-person course logistics, content related to course information, coordinating the creation of course materials as directed, and updating/maintaining CRM to reflect accurate education credit records.


Specific job duties include:

Course Planning, Development & Implementation

  • Coordinate course creation and development, in collabora-tion with the Director of Learning & Development, to include preparing training timelines; identifying and coordinating with subject matter experts, partners and internal staff; building courses via the Leagueโ€™s learning software; preparing slide decks and coordinating other course materials and handouts, etc.
  • Works with the Learning and Development Director to identi-fy course content and program management for the Leagueโ€™s annual conference, including speaker identification/session identification, session planning and speaker coordination, presiding officer preparation, and other conference related tasks.
  • Work with SCME Event Planning staff to create course regis-tration pages for live virtual and in-person trainings, as well as on-demand courses using Protech and/or Zoom, as well as ensure course locations, event orders, A/V and other event logistics are handled.
  • Provide on-site support for live trainings or provide technical support and moderation for virtual events, serving as the on-site point of contact for venue staff, troubleshooting member issues, and more.

Member Engagement:

  • Engages membership to understand educational needs, and creates curriculums and programs to meet those needs
  • Leverages League-wide expertise to coordinate ongoing consultation and assistance related to developed programs
  • Works with the Communications team within SCME to identify and implement outreach initiatives including AML Newsletter, course recruitment, website and social media updates, promotional emails, and other efforts as assigned.
  • Leverage AML metrics and data to further enhance and increase member participation and revenue related to the Leagueโ€™s learning programs.
  • Maintain Learning and Development metrics and analytics.

Technical Support:

  • Addresses/troubleshoots/scans internal and external customer needs. Demonstrates a positive attitude. Listens attentively and respectfully. Identifies and suggests ways to increase customer satisfaction. Follows up with internal and external customers to ensure problems or concerns are addressed and resolved.
  • Collaborates with IT to build education items and curriculum paths within Protech so that course credits are provided and tracked accurately.
  • Assists members with course registration modifications, etc.
  • Assists with CRM database and Protech records related to member attendance, course credits, certification levels, certificates of completion, etc.

Attributes of ideal candidate:

Detail-oriented and organized; ability to take on responsibility and challenges with dependability and attention to detail; strong communication skills, both written and verbal; ability and willingness to learn and work within a CRM database and learn new technologies; patient and helpful approach to customer service.


Qualifications of ideal candidate:

Four-year degree in Public Administration, Education, Business, HR, Organizational Development, Project Management, Psychology, and/or other related degrees. Two to five years of experience. An understanding of local government in North Carolina is a plus.


Why Work at the League?

The North Carolina League of Municipalities has been One Voice for cities and towns across North Carolina for more than 100 years with a motto of โ€œWorking as one. Advancing all.โ€ Through our collective efforts, cities and towns are better equipped to serve their residents and improve their quality of life. If you have a heart for service and are looking to make a positive impact in the workplace, on the staff, and on NC communities, we want to hear from you!

Employee Benefits

A hybrid work arrangement is available that allows for two in-office and three work-from-home days each week. Benefits include generous paid time off, participation in the NC Local Government Retirement System, 401K Plan with 4% employer match, employer paid medical, dental, vision, and life insurance, and so much more. Salary range will be available upon inquiry and shared ahead of the interview process.