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Insurance Filing Jobs in Ohio (NOW HIRING)

Lake Shore Insurance

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Customer Service Associate -Insurance (or "Trainee")

Canton, OH · On-site

$50K - $75K/yr

We would like an experienced licensed insurance agent BUT will train an unlicensed person if they ... Taking calls to help someone purchase a policy, filing a claim for someone in a stressful situation ...

Lake Shore Insurance

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Customer Service Associate -Insurance: Experienced or Trainee

Elyria, OH · On-site

$48K - $70K/yr

We would like an experienced licensed insurance agent BUT will train an unlicensed person if they ... Taking calls to help someone purchase a policy, filing a claim for someone in a stressful situation ...

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All JobsInsurance Filing JobsInsurance Filing Jobs in Ohio

Insurance Filing information

What is insurance filing?

Insurance filing jobs involve handling and processing documents related to insurance claims, policies, and client information. Professionals in this field ensure that all necessary paperwork is correctly submitted to insurance companies and that records are maintained in compliance with regulations. Their duties may include reviewing claims for completeness, entering data into systems, and communicating with clients and insurance providers to resolve discrepancies. These roles are essential for the smooth operation of insurance agencies, healthcare providers, and other organizations that deal with insurance documentation.

What are the key skills and qualifications needed to thrive in insurance filing?

To excel in Insurance Filing, you need strong attention to detail, organizational skills, and a solid understanding of insurance policies and claims processes, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, electronic filing systems, and basic office applications is typically required. Outstanding communication, problem-solving abilities, and time management help you resolve discrepancies and maintain efficient workflows. These skills ensure that claims are processed accurately and promptly, minimizing errors and supporting client and organizational satisfaction.

What are some common challenges faced in an insurance filing role, and how can they be effectively managed?

A key challenge in Insurance Filing is ensuring accuracy and completeness when handling large volumes of documentation, as mistakes can lead to claim denials or delays. To manage this, professionals use detailed checklists, electronic filing systems, and maintain clear communication with clients and insurance providers. Staying organized and up-to-date with changing regulations is also essential. Many teams provide ongoing training and support to help filing specialists stay current and efficient in their work.

What is the difference between Insurance Filing vs Insurance Claims Specialist?

AspectInsurance FilingInsurance Claims Specialist
CredentialsBasic insurance knowledge, sometimes certificationAdvanced claims processing certifications often preferred
Work EnvironmentOffice-based, administrative settingOffice or remote, customer service focus
Employer & IndustryInsurance companies, agenciesInsurance companies, third-party administrators
Primary RoleOrganizing and submitting insurance documentsEvaluating and processing insurance claims

Insurance Filing involves preparing and submitting insurance documents, ensuring proper documentation. Insurance Claims Specialists handle the evaluation and processing of claims, often requiring more detailed knowledge of policies and claims procedures. While both roles support insurance operations, Filing is more administrative, whereas Claims Specialists focus on claims resolution.

What are popular job titles related to Insurance Filing jobs in Ohio?

For Insurance Filing jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Insurance Filing jobs in Ohio look for?

The top searched job categories for Insurance Filing jobs in Ohio are:

Insurance Filing jobs near you
Infographic showing various Insurance Filing job openings in Ohio as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution.

Casualty Claims Specialist

First Chicago Insurance

Cleveland, OH • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 26 days ago

First Chicago Insurance rating

5.7

Company rating: 5.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

294th of 309 rated insurance

Job description

At First Chicago Insurance Company, our employees are our biggest asset! It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged. We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas. Join in on the excitement and become part of our thriving organization!

We are seeking an experienced Casualty Claims Specialist!
The Casualty Claims Specialist will be responsible for investigating and settlement of automobile bodily injury claims. They will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation.

The Casualty Claims Specialist will have the following duties and responsibilities:

  • Review & determine course of action on each file assigned, utilizing technical knowledge & experience for the purpose of supporting final disposition of a loss.
  • Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage, liability status, and damages that are applicable for each claim.
  • Process Bodily Injury, and coverage claims in accordance with established office procedures.
  • Work closely with Third Parties, plaintiff counsel, Claim Director and Chief Operating Officer to determine necessary injury and coverage investigation.
  • Research case and statutory law in order to conduct proper claim investigation.
  • Document policy status, coverage, liability and damages on all claims and notify re-insurer on qualifying claims.
  • Prepare and present claim evaluations for the appropriate settlement authority.
  • Maintain reasonable expense factors.
  • Handle other duties as assigned

QUALIFICATIONS REQUIRED:

  • 3-5 years in Casualty claims experience a MUST!
  • Knowledge of legal and medical terminology.
  • Excellent negotiation, communication, written, organizational and interpersonal skills.
  • Ability to pass written examinations where required by state statutes to become a licensed claims adjuster.
  • Proficiency in Microsoft Office products.

First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:

  • Competitive Salaries
  • Commitment to your Training & Development
  • Medical and Dental
  • Telemedicine Benefit
  • 401k with a generous company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement Training Programs
  • Wellness Program
  • Fun company sponsored events
  • And so much more!

Visit our company website at firstchicagoinsurance.com


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