Welcome to Abel Insurance Agency, where exceptional service and community spirit meet in the beautiful coastal town of Newport, Oregon. As we continue to grow and expand our services, we are excited to invite a motivated and positive Account Executive to join our team. Abel Insurance Agency has a long-standing reputation for providing excellent customer service and comprehensive insurance solutions. Our company believes in fostering a supportive and friendly work environment where each team member can thrive and make a significant impact. In this role, you will be the face of our agency, working closely with clients to understand their needs and provide personalized insurance solutions for their healthcare and Medicare needs. We are looking for an enthusiastic individual who is eager to learn and dedicated to ensuring client satisfaction. If you are passionate about customer service and looking to join a close-knit team in Newport, we invite you to apply for the Account Executive position at Abel Insurance Agency.
BenefitsAnnual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
Mon-Fri Schedule
Retirement Plan
Vision Insurance
ResponsibilitiesClient Interaction: Provide outstanding service by addressing client inquiries and resolving issues efficiently.
Account Management: Maintain and manage client accounts, ensuring that all information is current and accurate.
Policy Education: Educate clients about their insurance policies, helping them understand their coverage and options.
Renewal Coordination: Assist clients with policy renewals, ensuring smooth transitions and continued satisfaction.
Community Engagement: Build strong relationships with clients to foster a sense of trust and reliability within the community.
Issue Resolution: Tackle client complaints or issues promptly and professionally, striving for first-call resolution.
RequirementsExperience: Minimum of 2 years in customer service or an account management role, preferably in the insurance industry with an active oregon insurance license.
Communication: Strong verbal and written communication skills with a customer-focused approach.
Organizational Skills: Excellent ability to prioritize tasks and manage multiple accounts efficiently.
Problem-Solving: Demonstrated ability to address client queries and solve issues promptly and effectively.
Team Collaboration: Ability to work well within a team, fostering a positive working environment.
Technical Skills: Proficient in Microsoft Office Suite and familiar with CRM systems.
Flexibility: Adaptable and willing to work on-site full-time in Newport, Oregon during the annual election period and assist in our Florence location as needed during the summer months.