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Insurance Customer Service Representative Jobs in Dallas, TX

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Customer Service Representative

Dallas, TX · On-site

$32K - $37K/yr (+ commission)

... customer relationships ... As a producer, you will be knowlegable about the insurance companies we represent and their ...

CSR

Haltom City, TX · On-site

$15 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...

CSR

Dallas, TX · On-site

$15 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...

CSR

Duncanville, TX · On-site

$14 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...

CSR

Carrollton, TX · On-site

$15 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...

CSR

Denton, TX · On-site

$15 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...

CSR

Fort Worth, TX · On-site

$15 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...

CSR

Lewisville, TX · On-site

$15 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...

CSR

Dallas, TX · On-site

$15 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...

CSR

Garland, TX · On-site

$15 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...

CSR

Dallas, TX · On-site

$14 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...

CSR

Arlington, TX · On-site

$15 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...

CSR

Fort Worth, TX · On-site

$15 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...

CSR

Grand Prairie, TX · On-site

$15 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...

CSR

Dallas, TX · On-site

$14 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...

CSR

Dallas, TX · On-site

$14 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...

CSR

Fort Worth, TX · On-site

$15 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...

CSR

Grand Prairie, TX · On-site

$15 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...

Showing results 41-60

Insurance Customer Service Representative information

See Dallas, TX salary details

$25.8K

$48.1K

$72.5K

How much do insurance customer service representative jobs pay per year?

As of Sep 5, 2026, the average yearly pay for insurance customer service representative in Dallas, TX is $48,092.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $54,600.00 per year, depending on experience, location, and employer.

What does an insurance customer service representative do?

An Insurance Customer Service Representative assists clients with their insurance policies by answering questions, processing policy changes, and resolving issues. They act as a liaison between customers and insurance companies, helping clients understand their coverage options and claims process. These representatives may also handle billing inquiries, provide quotes, and maintain accurate records. Their goal is to ensure customer satisfaction and support overall client retention.

What are the key skills and qualifications needed to thrive as an insurance customer service representative?

To thrive as an Insurance Customer Service Representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance databases, and sometimes state insurance licensing is typically required. Patience, problem-solving abilities, and empathy help representatives effectively address client concerns and build positive relationships. These skills ensure accurate policy management and high levels of customer satisfaction in a competitive service industry.

What are some common challenges faced by insurance customer service representatives and how can they be managed?

Insurance Customer Service Representatives often encounter challenges such as handling complex policy inquiries, managing high call volumes, and addressing upset or anxious clients. Success in this role involves strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building rapport with clients and collaborating closely with underwriters and claims adjusters can also help resolve issues efficiently. Most organizations provide ongoing training and support to help representatives stay updated on products and best practices.

What is the difference between Insurance Customer Service Representative vs Insurance Claims Adjuster?

AspectInsurance Customer Service RepresentativeInsurance Claims Adjuster
Required credentialsHigh school diploma; sometimes insurance-specific trainingHigh school diploma; often requires licensing and certifications
Work environmentOffice settings, call centers, customer support centersField and office work, inspecting claims, interviewing claimants
Employer and industry usageInsurance companies, agencies, brokeragesInsurance companies, third-party claims organizations
Common search and comparison intentCustomer support, policy inquiries, billing issuesClaim investigation, damage assessment, settlement processing

While both roles are integral to the insurance industry, Insurance Customer Service Representatives primarily handle customer inquiries and policy support, whereas Insurance Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers find the right career path within the insurance sector.

What are popular job titles related to Insurance Customer Service Representative jobs in Dallas, TX?

For Insurance Customer Service Representative jobs in Dallas, TX, the most frequently searched job titles are:

What cities near Dallas, TX are hiring for Insurance Customer Service Representative jobs?

Cities near Dallas, TX with the most Insurance Customer Service Representative job openings:

Infographic showing various Insurance Customer Service Representative job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $48,092 per year, or $23.1 per hour.

Customer Service Representative

TWFG Insurance Services

Dallas, TX • On-site

$32K - $37K/yr (+ commission)

Full-time

Medical, Dental, Vision, Life, PTO

Posted 8 days ago

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Job description

We are currently looking for a Producer that is able to recognize opportunities and turn leads into lasting customer relationships. As a producer, you will be knowlegable about the insurance companies we represent and their products. You will manage client accounts and update information. Assist clients with policy changes and renewals. Assist our clients with questions and claims.

You will need to be energetic, goal oriented, and sales minded to succeed in the role.